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Yark Chevrolet - Service Center

Perrysburg, OH

4.7
350 Reviews

350 Reviews of Yark Chevrolet - Service Center

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September 05, 2020

I haven’t been happy with how many times my brand new car has been in the shop, the problem isn’t fixed & they didn’t realize they still had my car after a week of it being there. More

by SHAN-DOLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Parks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mohr
Sep 08, 2020 -

Yark Chevrolet responded

We apologize your experience has led you to leave us a negative review. Customer satisfaction is our main priority and have forwarded your concerns to proper management for further information. After speaking with our service manager, he did not realize your vehicle was here but your advisor and the technician were aware. Please know that we have had a meeting with the appropriate department, team members and management to ensure this type of miscommunication does not happen again. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future.

September 04, 2020

Communication was awful. Service area needs to be reconfigured or staffed. Staffed with people who know what they’re doing and have a customer service focus, More

by BRINKER18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Stokes, Jessica Mohr
Sep 04, 2020 -

Yark Chevrolet responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for more information. We would love the chance to speak more to you about this; unfortunately, we are unable to find anything with this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

September 03, 2020

Worst company in Ohio! I paid for service to be done that was not done! I called them out all of it and they apologized and gave me a refund! But that’s not the point! I paid for services that were not More

by TOLEDOCONCRETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Parks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stokes
Sep 04, 2020 -

Yark Chevrolet responded

Thank you for your review and bringing this matter to our attention. We appreciate knowing your experience and value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. We apologize for any miscommunication that happened at our dealership while you were at our service department. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

September 02, 2020

Great service, fit me in unscheduled and worked with me throughout. Excellent and so grateful and the word min is a but much here but ok More

by mrf9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Brandon Stokes, Jessica Mohr
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 02, 2020

Glad that you were able to work on our Medium Duty Truck. Check in went smooth and truck was ready in a timely manner. Haven't been able to really test the repair but so far so good. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Brian Conaster
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 01, 2020

Yark is a fantastic dealership. Top quality everything, from the building to the people. Top notch. Clean friendly professional sales and finance department. Service was quick and to the point More

by CBJB32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams, Josh Sparks
Sep 11, 2020 -

Yark Chevrolet responded

Thank you so much for your review and kind words! We appreciate your business and look forward to serving you again in the future!

September 01, 2020

Lost my keys and had my Silverado towed in. Extremely professional and understanding. Finished the keys and it was ready in about four hours. Much appreciated.. :) More

by paulmattei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 01, 2020

At a recent visit to Yark I received excellent service from Brandon Stokes and the service department. Brandon was professional, friendly and quickly took care of the issue I was having with my tire. I More

by LINDAJUDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 28, 2020

Love the new facility...state of the art. Personnel always the friendliest of any car dealership I've ever done business with. Fast, friendly, professional. More

by DREW32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sparks, Brandon Stokes
Sep 09, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

August 28, 2020

Very nice new facility..fast check in..service work done right and in time frame estimated at check in. Waiting area nice and clean and well appointed More

by BILLMURBACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mohr
Sep 04, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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