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Yark Chevrolet - Service Center

Perrysburg, OH

4.7
350 Reviews

350 Reviews of Yark Chevrolet - Service Center

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September 16, 2020

Overall very satisfied. Think at 4000 miles factory should have picked up cost of my repair. Love new building, People are great. Shuttle driver super nice guy. He loves his job. Thank you More

by bryanwisbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mohr
Sep 17, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 16, 2020

Extremely thorough And friendly staff. The oil change was completed quicker than I was promised. The technology in the service department was state of the art. More

by MTHOMAS365
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 17, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 16, 2020

Service great but didn’t like after I purchased a new key fob I was also charge to program it. So I didn’t purchase. More

by BENNETTIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 17, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your feedback with us! We appreciate your business and hope to serve you again in the future!

September 15, 2020

The service was quick and efficient. The service advisor, manager and technician were friendly, told what to expect. The part had to be delivered, but they made it happen and got me back on the roa More

by roger34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stokes
Sep 17, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 15, 2020

Fantastic service, highly recommend! The team was quick and accommodating, there was no wait. A huge shoutout to Brandon Stokes for his phenomenal service! Will definitely be back! More

by Madc88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stokes
Sep 17, 2020 -

Yark Chevrolet responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

September 14, 2020

Excellent service. Brandon was on top of things! Will be taking back for follow up items soon. A a a a a a a a a More

by TERIDWEISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stokes, Jessica Mohr
Sep 17, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 12, 2020

Brandon is Amazing...very personable. Explained every aspect of the appointment clearly and thoroughly. He is a great asset to Yark. Defiantley takes pride in his work!!! More

by b2.baumann
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 14, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 12, 2020

It would've been excellent if they would've put my items back in the cargo area of my car after putting the doughnut back More

by CHRIS.LABICHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Stokes
Sep 14, 2020 -

Yark Chevrolet responded

We apologize for your experience and that it has led to you leaving us a negative review. We have forwarded your concerns to proper management for further information. We appreciate you bringing this matter our attention and sharing your feedback with us because it allows us to focus on areas in which we need to improve. Unfortunately, with your repair, we had to move some of your belongings and we do try our best to put everything back where it was but apologize that not everything was in your case. We truly hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future to gain your trust back in our company.

September 11, 2020

Beautiful new building. Fast service but when I was there asked for them to check screw in my front tire and plug and they never bothered with it. More

by uha82bme
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Sep 11, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We would be happy to take a look and apologize this was not done for you on your previous visit. Please contact us at your earliest convenience and we look forward to serving you again and gaining your trust back in our company.

September 11, 2020

It took multiple phone calls to get an appointment with Jess. She wasn’t around when I arrived. Brandon was extremely helpful both when I dropped off my truck and when I came back to pick it up. He was not More

by davidmondul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Stokes, Jessica Mohr
Sep 11, 2020 -

Yark Chevrolet responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. You can be assured that we have shared your feedback with the appropriate department, team members and proper management. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

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