Yark Chevrolet - Service Center

Honestly I doubt I'll come back. I had to get a new key fob made bc my husband lost one of ours. Dave (I think) was the guy who initially helped me. Very nice but told me when he had Kt order the key and w fob made bc my husband lost one of ours. Dave (I think) was the guy who initially helped me. Very nice but told me when he had Kt order the key and when it came in he'd call me and said it would take 30 mins to program. When he called to tell me it was in I reiterated that it would take 30 mins to do and that I didn't need an appt and he said that was correct. When I showed up to get the key fob the guy in parts didn't know what he was doing-Dave wasn't there. He finally asked the guy in service and he said they were running 45 mins behind. I had to make appt (which they said I initially didn't need) and come back. When I did come back it took 1.5 hours to complete. Unacceptable More

The customer service department was on top with everything. Good job. I will be a repeat customer for sure. Thank you for everything. And It was free for me. everything. Good job. I will be a repeat customer for sure. Thank you for everything. And It was free for me. More

Easy to deal with and has a great service department. We have purchased three vehicles at Yark and felt that we were treated fairly all three times have purchased three vehicles at Yark and felt that we were treated fairly all three times More

I can’t say enough about the Yark dealership. They have never let me down when it comes to sales or service. The folks at Yark are second to none in my book. never let me down when it comes to sales or service. The folks at Yark are second to none in my book. More

The customer service rep that took care of me was great! Very personable, professional and knowledgeable. The building/location is top notch. An overall 5 star rating. Very personable, professional and knowledgeable. The building/location is top notch. An overall 5 star rating. More

As usual, excellent service. Brandon was thorough, friendly and efficient and kept me posted on progress. Yark has not disappointed me yet. Love the new location. friendly and efficient and kept me posted on progress. Yark has not disappointed me yet. Love the new location. More

The worst service. It has actually been a terrible experience, I have never dealt with such poor service from a dealership before. Absolutely nothing was done completely. 1)The breaks were supposedly experience, I have never dealt with such poor service from a dealership before. Absolutely nothing was done completely. 1)The breaks were supposedly new, done before I purchased the car, the front rotors had to be replaced 4 days after I drove it off the lot, which weren't even done on the back and will have to be replaced again within the next month. 2) windshield had a crack that was supposedly filled before I purchased the car - this was either not done/not done correctly as it was spidering out from the chip a day later. 3) there was condensation in the light bar and third break light wasn't even working - the third break light has been replaced but the light bar I was told would not be even though I purchased warranties 4) it wasn't even cleaned, there were stains on the ceiling that have sort of been cleaned, but it is obvious that only the front driver side and front passenger side have been cleaned. I have spent more time in a loaner vehicle than I have in the car that I purchased a month ago. It has really been a catastrophe all around. More

I was disappointed because I dropped the car off at 9:30 and left2:30 because of the service done the car had to be taken off the premises..No shuttle service so I sat in the waiting area for hours .No vend and left2:30 because of the service done the car had to be taken off the premises..No shuttle service so I sat in the waiting area for hours .No vending machine and watching Fox News .The only reason I gave 5 stars is because the staff that took care of me was extremely professional polite and apologetic.The female that signed me in and the male that drove me over to the detail shop made up for the service . More

Beautiful new building. Prompt courteous staff. Service was completed quickly and I was surprised at the lower than expected bill.that’ all I have to say was completed quickly and I was surprised at the lower than expected bill.that’ all I have to say More

Always friendly greating from the staff. Service was quick and was made aware of any future service that might need to be done. Excellent job from Yark staff. Brandon in the service department took care quick and was made aware of any future service that might need to be done. Excellent job from Yark staff. Brandon in the service department took care of me and made sure the service was completed. More