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Yark Chevrolet - Service Center

Perrysburg, OH

4.7
350 Reviews

350 Reviews of Yark Chevrolet - Service Center

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December 15, 2020

The front censors seems to be two active. They said that a seal around the middle censor was bad. It did not fix the problem. Only happens when it rains. Also driver door makes noise when opening and closi More

by JRSTAPLETON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Dec 17, 2020 -

Yark Chevrolet responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and always strive for an exceptional experience. We have forwarded your concerns to proper management and after further investigation, our tech found a bad sensor but rain can cover the sensor and get a false reading. We were unable to duplicate your concern for the door noise and would be happy to re-check this for you.

December 09, 2020

Waited a hour and a half for a scheduled oil change. I feel that is too long to wait for a scheduled oil change. Thanks More

by JJONNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Stokes
Dec 14, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us. Customer satisfaction is our top priority and apologize for any inconvenience or frustration it may have caused you. Please know that we do try our best to get to your vehicle as soon as we can, but other appointments and workloads may interfere. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future.

December 09, 2020

Visited dealership service department for cooling system service on my Equinox.. Erik was friendly and helpful, experience was first class. Very positive impression of the dealership. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Jorris
Dec 14, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 08, 2020

My first visit to my Yark in Perrysburg was yesterday. I was met by Mr Jorris. He was very friendly. He showed me where the waiting area was which was very comfortable. I was impressed with the abili More

by ccuprys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Jorris
Dec 09, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 06, 2020

Switched my service to Yark & am very pleased with my recent experience! Dan, Brandon & Erik were very helpful & service team did a great job! I'll be back. More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes, Erik Jorris
Dec 09, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

December 03, 2020

Great job and the price was wonderful Although wish you hadn’t moved to Perrysburg since the commute is longer than it used to be. Still good service More

by stacer59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mohr
Dec 04, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 02, 2020

Job well done except I paid full price! I was asked if I had a half off coupon which I never received:( I have been a loyal customer for many years. Do you know why i never received this coupon? i would li More

by HELLYBANKEY12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Stokes
Dec 02, 2020 -

Yark Chevrolet responded

We apologize you missed out on our Grand Opening Special for a Half Off oil service. It was a limited offer by vehicle model and not every zip code could be serviced. We appreciate your loyalty and would love to send you a gift card, but unfortunately are unable to find any information with this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. With this information we will also be able to make sure there wasn’t an error with our mailing company, so that can be addressed, if necessary. Thank you for the feedback and we look forward to hearing from you.

December 01, 2020

Yark is a great dealership but when it comesTo service, Yark is a great dealership but when it comes To service, I think less. I took my car in on Monday before Thanksgiving and I had to Call to check on More

by MIDNIGHT_ECLIPSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes, Erik Jorris
Dec 02, 2020 -

Yark Chevrolet responded

We apologize your experience has led you to leave us a negative review. Customer satisfaction is our top priority and appreciate you bringing this matter to our attention. We have shared your feedback with the appropriate department, team members and proper management to ensure something like this does not happen again. Your vehicle was completed on Friday, but our tech wanted to do a final test drive to verify there were no other issues that needed to be addressed. The test drive was done later in the day, and we regret that a return phone call was missed. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future and gain your trust back in our company.

December 01, 2020

Thorough, reliable, and efficient! Jessica was very sweet to talk to on the phone. She Is very knowledgeable and took her time with me. She explained things well and had great follow up with us. Mike More

by RBNBWN32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mohr
Dec 02, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 25, 2020

First time having service done on my truck at the new Perrysburg location. The service was great and Brandon was awesome. I will definitely be back. More

by Barton Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Dec 02, 2020 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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