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Yark Chevrolet - Service Center

Perrysburg, OH

4.7
350 Reviews

350 Reviews of Yark Chevrolet - Service Center

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May 31, 2021

Brian in Service department was Very courteous, timely and thorough with explanations. Erik took time to answer questions I had. Price for future items to be worked on seemed bit high. Will discuss wi More

by Mortisha0828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Gould
Jun 01, 2021 -

Yark Chevrolet responded

Thank you for your review and rating us 5 stars!

April 30, 2021

A great experience as always The Service Department is always helpful and friendly,Work is above average and the price is fair I have been a customer for years and won’t go anywhere else More

by Charles Weagley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Jorris
May 04, 2021 -

Yark Chevrolet responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

April 28, 2021

Worst experience ever. I was lied to and told I needed a part replaced that wasn’t mine. Upper management failed to address the issue More

by Lawdog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Lannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Jorris
Apr 29, 2021 -

Yark Chevrolet responded

We apologize for your experience and appreciate you bringing this matter to our attention. Please know it is never our intention to have any of our customers feel less than satisfied with their experience and after further investigation, the filter shown to you was from your vehicle and was proven to you to be from your vehicle while you were at our dealership. Thank you again for bringing this matter to our attention and we appreciate your time.

Apr 29, 2021 -

Lawdog responded

That response is another falsehood. Had they shown me that that filter came from my vehicle there would be no question. Not only did they fail to prove it was mine. the work order states that the following work was recommended alignment, balance and 3 part fuel induction service. That was NEVER mentioned. The only thing mentioned when I signed out was that he offered to wash my truck but had forgot, I responded with I have a wash coupon, not to worry!

April 20, 2021

Brandon was friendly, informative, and honest. Truly a breath of fresh air. i will never bring my Traverse anywhere else. The new dealership is incredibly nice too. It was raining out and my car was parke More

by DickieSkids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Supan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Longenecker, Dallas Kaiser, Josh Sparks, Brandon Stokes, Rashad Spears
Apr 23, 2021 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

April 15, 2021

Yark Perrysburg has an amazing brand new service depo. Their service writers are great, Brian B. is who I've worked with most. He is really nice, professional, and communicates every part of the service More

by 09Silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

April 13, 2021

I took my Silverado in to address a recall issue. Erik gave me the impression that he was glad that me and my pickup were there! More

by darnol2
Recommend Dealer
Yes
Employees Worked With
Erik Jorris
Apr 20, 2021 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

April 13, 2021

Upfront and courteous thorough explanation and performed as promised. Vehicle performs beautifully now. Happy with results will return and recommend clean new and very professional More

by Fburk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stokes
Apr 20, 2021 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

March 31, 2021

Service write up very quick. Appointment made online. Service center very open and clean. Brian very helpful and courteous. Kept me informed of what was going on with my car. 45 minutes from the time I p More

by Pmgutman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian J
Apr 05, 2021 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

March 29, 2021

I brought my car in for a routine maintenance but unexpected issues were found which required a longer prolonged service. Thanks to the hard work that Erik, the considerate engineer who took care of More

by JEONGOOCHEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Jorris
Mar 30, 2021 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

March 25, 2021

Really knows his stuff when it comes to needing your car repair. Or what you vehicle requires add a certain mileage. Affordable prices and discount coupons More

by hollihatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Yark Chevrolet responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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