
Yankee Ford
South Portland, ME
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Little disorganized, disheveled, not real professional, but Went to Yankee because they had the truck I wanted, sales office is under construction usual back and forth, unorganized, never offered to show the 1, Went to Yankee because they had the truck I wanted, sales office is under construction usual back and forth, unorganized, never offered to show the 1,000 under invoice and did not. I did ask, they ignored. not really a professional environment, but despite the cluster they are successful in spite of themselves do sell vehicles. usual pressure but did let me leave,, lol, long story short, not at all happy about the delivery of my new truck. prepping I guess is removing the plastic from the seats, and putting the floor mats down. No wash, no wiping down the interior, tape from stickers still all over the inside, barcodes still on rear view mirrors, did not review all the options on the truck. very poor job of prep. good thing I loved the truck anyway. no service as of yet, ill wait to test those waters once they finish construction. the guy Dutch who does the final work/financing was great, compared to the ones I worked with More
Another positive experience Just purchased my 3rd Expedition from Yankee. Borke in sales is extremely knowledgeable and helpful in explaining all the technological features these Just purchased my 3rd Expedition from Yankee. Borke in sales is extremely knowledgeable and helpful in explaining all the technological features these new vehicles are equipped with. Pricing is fair and very competitive. Their service department has never let me down. A great company to do business with. Highly recommend! More
Used Cruise I had been looking for a commuter car for almost a month before I came across the used 2012 FIAT 500 Yankee had on the lot in June. I saw it, drove th I had been looking for a commuter car for almost a month before I came across the used 2012 FIAT 500 Yankee had on the lot in June. I saw it, drove the hour and a half to the dealer, took it for a 20 mile test drive, came back, and signed the papers. Shawn was stellar, the car was exceptional (it had a few scratches and dents but for 2K under book it was amazing), the price was unbeatable, and the honesty of the staff made the buy worth every cent. All I know is that when my Fiat finally gives up the go, Ill be back to Yankee Ford for round 2. More
What a difference I had never bought from a real dealer before - just 'easy credit' outfits like Klunky & Rusty in Auburn. I got a used Focus in superb condition at a I had never bought from a real dealer before - just 'easy credit' outfits like Klunky & Rusty in Auburn. I got a used Focus in superb condition at a reasonable price - and got the info I needed for the bank and the insurance without delay. Replacing my moose-totaled Lancer took only a few days. More
A Fun & Relaxed Experience. My Wife & I dealt with Kyle Buchanan, Bob Esposito (The Owner) and Mr. McMenimen- the Finance Manager and The Finance Manager was very professional a My Wife & I dealt with Kyle Buchanan, Bob Esposito (The Owner) and Mr. McMenimen- the Finance Manager and The Finance Manager was very professional and made the car buying process fun again! We love the new ford edge and our experience was stellar at Yankee Ford in South Portland. We will be back for our 4th vehicle very soon!~ Thank You. Ford Is Back at Yankee Ford in SoPo. . Tom & Ashlea Blais More
Under preformed and mislead daughter Terrible experience w/ my daughters 2014 Escape, inv.# FOCS411289. Having just relocated to Portland she brought the car in for a recall notice and Terrible experience w/ my daughters 2014 Escape, inv.# FOCS411289. Having just relocated to Portland she brought the car in for a recall notice and oil change. Car was delivered 5 days later than quoted, in addition they did not bleed the cooling system so it had to be brought back due to a service light and poor performance. But the reason I'm writing this negative review is the oil change. Their work order clearly shows Full Syn oil however they used a blend in addition they overfill the oil putting in 5 qts instead of the 4.3 qts (all documented on their service report); when my daughter brought the car in for this they went out and pulled the dip stick and showed her it was to the proper fill level; HOWEVER when I pulled the dip stick later it was clearly was overfilled. (ie: they fudged the level before they showed her) They under performed and went out of their way not to be fair to her. Any positive reviews below must be all fake! More
And after the dust settled All of the communications up to the purchase of a car were cordial and professional. Initial contact was with Jenn, the customer care manager who answ All of the communications up to the purchase of a car were cordial and professional. Initial contact was with Jenn, the customer care manager who answered all question about process. The actual new car order and purchase was handled by Dutch. Price was good, delivery on an ordered vehicle was fast. Handling of the transaction was a bit shaky with an issue of an cash bonus incentive the sales person thought had been applied, but had not been applied. After some discussion and review by Yankee Ford, the error was identified and the incentive was paid in full. There is always going to be the occasional "bump in the road", but how a problem is resolved means everything. They did a good job. My wife and I like the car. We took a road trip two days after it was purchased and couldn't be happier. We bought a good car at a good price and a good dealer for service. More
Wonderful first car buying experience We have purchased two vehicles from Yankee Ford over the last year and half. My daughter just graduated from college and was in need of a new vehicle We have purchased two vehicles from Yankee Ford over the last year and half. My daughter just graduated from college and was in need of a new vehicle. I emailed Jay my salesman at Yankee Ford and told him what she was interested in. From that point forward the folkes at Yankee Ford took care of everything. They listened to her needs and found the best vehicle for her at the best price. Thanks to Mr. Esposito and his team. Jay is a truly caring and genuine sakesman and Brian in finance was awesome. I will only deal wth Yankee Ford fir my automotive needs. More
Best experience so far! I have been looking around for a new car for a few weeks now. A few of my friends suggested Yankee Ford, so I did some research and sent a few emails I have been looking around for a new car for a few weeks now. A few of my friends suggested Yankee Ford, so I did some research and sent a few emails to see if I could arrange to go out there to look at a car. Let me start by saying that their staff was SUPER helpful and very kind. They answered every question and they were able to help me find the car that would work best for me. I went in with my mind set on one thing but was able to find an even better option with their help. They worked with my budget, which wasn’t easy, and put me in an awesome new car that day! Being that it was Memorial Day when we went, we had to wait on the banks before I could do paperwork. NO problem! I was able to drive the car home for the night (it was great!!!!) and when I went back in to do paperwork the next day, it took LESS than a half an hour. It took me less time for this process than with my last car at a different dealership. The crew at Yankee Ford is fantastic, if you’re looking for a new vehicle, I highly recommend checking them out! More
Outstanding! Julie, my salesperson, was both extremely professional and helpful. Marty, the Sales Manager, gave me a very competitive price (significantly lower th Julie, my salesperson, was both extremely professional and helpful. Marty, the Sales Manager, gave me a very competitive price (significantly lower than other Ford dealers) and offered excellent advice on various rebate options. Both Julie and Marty went the extra mile to ensure that I got the car that I wanted at a very fair price. More