Yankee Ford

Under preformed and mislead daughter Terrible experience w/ my daughters 2014 Escape, inv.# FOCS411289. Having just relocated to Portland she brought the car in for a recall notice and Terrible experience w/ my daughters 2014 Escape, inv.# FOCS411289. Having just relocated to Portland she brought the car in for a recall notice and oil change. Car was delivered 5 days later than quoted, in addition they did not bleed the cooling system so it had to be brought back due to a service light and poor performance. But the reason I'm writing this negative review is the oil change. Their work order clearly shows Full Syn oil however they used a blend in addition they overfill the oil putting in 5 qts instead of the 4.3 qts (all documented on their service report); when my daughter brought the car in for this they went out and pulled the dip stick and showed her it was to the proper fill level; HOWEVER when I pulled the dip stick later it was clearly was overfilled. (ie: they fudged the level before they showed her) They under performed and went out of their way not to be fair to her. Any positive reviews below must be all fake! More

And after the dust settled All of the communications up to the purchase of a car were cordial and professional. Initial contact was with Jenn, the customer care manager who answ All of the communications up to the purchase of a car were cordial and professional. Initial contact was with Jenn, the customer care manager who answered all question about process. The actual new car order and purchase was handled by Dutch. Price was good, delivery on an ordered vehicle was fast. Handling of the transaction was a bit shaky with an issue of an cash bonus incentive the sales person thought had been applied, but had not been applied. After some discussion and review by Yankee Ford, the error was identified and the incentive was paid in full. There is always going to be the occasional "bump in the road", but how a problem is resolved means everything. They did a good job. My wife and I like the car. We took a road trip two days after it was purchased and couldn't be happier. We bought a good car at a good price and a good dealer for service. More

Wonderful first car buying experience We have purchased two vehicles from Yankee Ford over the last year and half. My daughter just graduated from college and was in need of a new vehicle We have purchased two vehicles from Yankee Ford over the last year and half. My daughter just graduated from college and was in need of a new vehicle. I emailed Jay my salesman at Yankee Ford and told him what she was interested in. From that point forward the folkes at Yankee Ford took care of everything. They listened to her needs and found the best vehicle for her at the best price. Thanks to Mr. Esposito and his team. Jay is a truly caring and genuine sakesman and Brian in finance was awesome. I will only deal wth Yankee Ford fir my automotive needs. More

Best experience so far! I have been looking around for a new car for a few weeks now. A few of my friends suggested Yankee Ford, so I did some research and sent a few emails I have been looking around for a new car for a few weeks now. A few of my friends suggested Yankee Ford, so I did some research and sent a few emails to see if I could arrange to go out there to look at a car. Let me start by saying that their staff was SUPER helpful and very kind. They answered every question and they were able to help me find the car that would work best for me. I went in with my mind set on one thing but was able to find an even better option with their help. They worked with my budget, which wasn’t easy, and put me in an awesome new car that day! Being that it was Memorial Day when we went, we had to wait on the banks before I could do paperwork. NO problem! I was able to drive the car home for the night (it was great!!!!) and when I went back in to do paperwork the next day, it took LESS than a half an hour. It took me less time for this process than with my last car at a different dealership. The crew at Yankee Ford is fantastic, if you’re looking for a new vehicle, I highly recommend checking them out! More

Outstanding! Julie, my salesperson, was both extremely professional and helpful. Marty, the Sales Manager, gave me a very competitive price (significantly lower th Julie, my salesperson, was both extremely professional and helpful. Marty, the Sales Manager, gave me a very competitive price (significantly lower than other Ford dealers) and offered excellent advice on various rebate options. Both Julie and Marty went the extra mile to ensure that I got the car that I wanted at a very fair price. More

Scam artist Worst dealership I've ever dealt with never deal with salesman shawn or the sales manager Jason both a couple a con artist they'll tell you one thing Worst dealership I've ever dealt with never deal with salesman shawn or the sales manager Jason both a couple a con artist they'll tell you one thing and do another after the sales made we found problems after a week of owning the car and they refuse to fix it all the commercials are a bunch of Lies I never once was able to talk to the owner I would not recommend these bozos to anybody More

Went in for a oil change and now I have a new fusion I had Travis as a sales person, he went over the car with me showed me all the bells and whistles. Really walked me through the car. I highly recommen I had Travis as a sales person, he went over the car with me showed me all the bells and whistles. Really walked me through the car. I highly recommend this dealership! They are friendly, NOT PUSHY ! They are a Family in there! They really go above and beyond for there customers! Travis and Bob worked miracle deal and got my wife out of her 2010 Fusion which She was over ended in a car that wasn't worth anything! They gave us a miracle deal! And we will never forget how they take care of us and we will always go back! HIGHLY RECOMMENDED! I would give them 10 stars! More

The worst dealer I know!!! As a former sales person, I really don't mind dealing with sales people at the dealership. If this is not your strength do never... never go to Yankee As a former sales person, I really don't mind dealing with sales people at the dealership. If this is not your strength do never... never go to Yankee Ford in South Portland Maine. John was nice showing me the cars. I then selected one I like and he took me on a test drive. He went to get a finance guy. First this finance guy ignored us and kept "talking to his cousin or nephew" John said. After a while he came, he did not even tell me his name[UNPROFFESSIONAL]. What I saw; he is tall, big and threatening. He is elegant and rude he did not listen, instead he asked if I had the title of the can I was driving and if I was ready to take the car today. Lets look the math first I said. He rudely responded" your math wont work. ........................ On my way out .... he was cursing under his breathe. More

Poor service Why would you look at a customer and say wow your smarter then I thought? I took my car in for warranty work because it was closer then driving to Aug Why would you look at a customer and say wow your smarter then I thought? I took my car in for warranty work because it was closer then driving to Augusta. They came out and told me I needed brakes and tires which would be close to a 1000 dollars if I got the good all season tires. I said I don't need ones that are great in the snow because I have snow tires. He looked at me and said wow your smarter then I thought. Yes and I won't be getting any work done there. I did my brakes for 50 not 350 like he quoted me and I did tires for 230 not 700 like I was quoted More

2017 Ford Escape I've done business with Yankee Ford for well over Twenty Years. I buy all my Fords (F-150 Pickups and Escapes) from Yankee Ford. Mr. Scotty Bonney, Fl I've done business with Yankee Ford for well over Twenty Years. I buy all my Fords (F-150 Pickups and Escapes) from Yankee Ford. Mr. Scotty Bonney, Fleet Services Manager is the best Sales Representative that we have dealt with all this time. The Service Department is great to work with as well. I have "No Issues" recommending people to buy at Yankee Ford. Yankee is #1 in the Ford business. More