Yankee Ford
South Portland, ME
Filter Reviews by Keyword
By Type
Showing 115 reviews
Yankee Ford has provide my family with another affordable and safe vehicle for my teenage daughter. They took the time to find the perfect vehicle. No pressure, just support. I also love the service departm and safe vehicle for my teenage daughter. They took the time to find the perfect vehicle. No pressure, just support. I also love the service department relationship with sales, they worked together to make sure the car was ready for us and answered all our questions. More
I've previously bought my last two Ford Explorers from Yankee Ford with very smooth transactions. This time was a very disappointing experience. The sales model has changed. I felt pressured to purchase a Yankee Ford with very smooth transactions. This time was a very disappointing experience. The sales model has changed. I felt pressured to purchase at a ridiculous price. It will be the last 4 hour trip to this dealership. More
Very disorganized, initial contact via internet, told them what I was looking for and my situation. They came back and said no problem, we got you, come in at X time. Showed up, went through the process them what I was looking for and my situation. They came back and said no problem, we got you, come in at X time. Showed up, went through the process only to be told there was nothing they could do. 2 hour drive and my time wasted by shady tactics. Would give zero stats if I could. More
The Worst CustomerService initial contact was through True car trying to purchase a 2020 truck, waited a couple days no contact from the dealer. reattempted to make contact wi initial contact was through True car trying to purchase a 2020 truck, waited a couple days no contact from the dealer. reattempted to make contact with dealer still no contact, I sent and email and Debra Bly and Jennifer Lajoie. left all my email contact information as I didn't want to do anything via the phone. I made contact with the internet business manager whom I believe is Jennifer Lajoie and she promised someone would be immediately in touch with me, it never happened I sent off a email to the business manager and she retorted we reached out to you and you never responded, if we cant get in touch with you we don't need your business.... Well we both agree you didn't get my business. Worst customer service I've ever dealt with and I've purchased a lot of new vehicles More
Just out for the quick buck I bought a used truck from them.. It was previously owned by one of their own mechanics, so they knew exactly what was wrong with it but they didn't d I bought a used truck from them.. It was previously owned by one of their own mechanics, so they knew exactly what was wrong with it but they didn't disclose any of the problems.. I ended up having to put a new brake system as well as a new transmission and a new exhaust system.. A Year later they offered me a free inspection and when I went there they came up with all sorts of things they needed to repair before it could pass.. I went to my neighborhood mechanic and he passed it with no problem.. More
Little disorganized, disheveled, not real professional, but Went to Yankee because they had the truck I wanted, sales office is under construction usual back and forth, unorganized, never offered to show the 1, Went to Yankee because they had the truck I wanted, sales office is under construction usual back and forth, unorganized, never offered to show the 1,000 under invoice and did not. I did ask, they ignored. not really a professional environment, but despite the cluster they are successful in spite of themselves do sell vehicles. usual pressure but did let me leave,, lol, long story short, not at all happy about the delivery of my new truck. prepping I guess is removing the plastic from the seats, and putting the floor mats down. No wash, no wiping down the interior, tape from stickers still all over the inside, barcodes still on rear view mirrors, did not review all the options on the truck. very poor job of prep. good thing I loved the truck anyway. no service as of yet, ill wait to test those waters once they finish construction. the guy Dutch who does the final work/financing was great, compared to the ones I worked with More
Another positive experience Just purchased my 3rd Expedition from Yankee. Borke in sales is extremely knowledgeable and helpful in explaining all the technological features these Just purchased my 3rd Expedition from Yankee. Borke in sales is extremely knowledgeable and helpful in explaining all the technological features these new vehicles are equipped with. Pricing is fair and very competitive. Their service department has never let me down. A great company to do business with. Highly recommend! More
Used Cruise I had been looking for a commuter car for almost a month before I came across the used 2012 FIAT 500 Yankee had on the lot in June. I saw it, drove th I had been looking for a commuter car for almost a month before I came across the used 2012 FIAT 500 Yankee had on the lot in June. I saw it, drove the hour and a half to the dealer, took it for a 20 mile test drive, came back, and signed the papers. Shawn was stellar, the car was exceptional (it had a few scratches and dents but for 2K under book it was amazing), the price was unbeatable, and the honesty of the staff made the buy worth every cent. All I know is that when my Fiat finally gives up the go, Ill be back to Yankee Ford for round 2. More
What a difference I had never bought from a real dealer before - just 'easy credit' outfits like Klunky & Rusty in Auburn. I got a used Focus in superb condition at a I had never bought from a real dealer before - just 'easy credit' outfits like Klunky & Rusty in Auburn. I got a used Focus in superb condition at a reasonable price - and got the info I needed for the bank and the insurance without delay. Replacing my moose-totaled Lancer took only a few days. More
A Fun & Relaxed Experience. My Wife & I dealt with Kyle Buchanan, Bob Esposito (The Owner) and Mr. McMenimen- the Finance Manager and The Finance Manager was very professional a My Wife & I dealt with Kyle Buchanan, Bob Esposito (The Owner) and Mr. McMenimen- the Finance Manager and The Finance Manager was very professional and made the car buying process fun again! We love the new ford edge and our experience was stellar at Yankee Ford in South Portland. We will be back for our 4th vehicle very soon!~ Thank You. Ford Is Back at Yankee Ford in SoPo. . Tom & Ashlea Blais More