Yankee Ford

The car we were buying needed to be cleaned, so they gave us a car to take home. This vehicle was dirty inside but they promised they could deliver the vehicle we purchased the next morning because I had a b us a car to take home. This vehicle was dirty inside but they promised they could deliver the vehicle we purchased the next morning because I had a busy day at work. The vehicle we purchased was outback being cleaned. Before we left, Robbie promised us that the car would be cleaned to his standards and he wouldn’t let it leave the lot until he had looked it over. The next morning I had to contact Robbie close to 11 to follow up because no one reached out to us to let us know when they were going to deliver the car. I texted him, and he replied, saying he was sending Bradley over shortly. He sent me a few pictures of the car and I said oh it looks really good. He said yeah it’s not perfect but it looks pretty good. Bradley drove over and was very nice and polite. He was a pleasure to work with. But when I opened up the car, it was still dirty inside, not cleaned to the specifications that I was expecting. After Bradley left, I had to re-clean the dashboard & seats and re-vacuum the car because it was still dirty. As soon as I got into the vehicle, I realized the gas tank was on empty. My husband opened the hood of the vehicle and found leaves and debris and we also found debris in the doors. We were also missing the master code to the door so we could reset the locks. My husband reached out to Robbie immediately to let him know that we were not satisfied about the condition of the vehicle when it was delivered to our house and that we were missing that door code. Robbie promised him that he would get back in touch with him the next day, and he never replied. Someone sent us the door code and it didn’t work. He seems like an upfront guy, so we were very disappointed with the experience of working with him. He presented himself one way, and then we had a dirty car on empty delivered with a missing code, and after a week, still no return response from Robbie after he promised he would get back to us. The vehicle is great. The service was good while we were at the actual dealership, but once we left the premises, we did not yet what we were promised, we did not get a return, phone, call or email, and we were really dissatisfied with how the vehicle was delivered and how we were treated. Disappointing. More

The easiest car buying experience I have ever had. They worked hard and were very considerate and consistent with their words. They worked hard and were very considerate and consistent with their words. More

I bought a ford expedition back in December and tlshawn the sales man is ABSOLUTELY HORRIBLE he DOES NOT treat his customers good he LIES to his customers he told me one thing one day and the next day the sales man is ABSOLUTELY HORRIBLE he DOES NOT treat his customers good he LIES to his customers he told me one thing one day and the next day he told me another day. I DO NOT recommend yankee ford. I had questions and the answer that Shawn gave me.was look it up he did not show me anything he is so rude. I told him what I was looking for and he was talking me out of it I said no I want a expedition. He said he got one for me and then when I went back to sign the papers he told me that he couldn't get one for me he is a lier do trust him at all. And then I called him to see if he got my title and he said no you need to call. So I git a call from yankee ford and a lady was on the other line and.i said to her about the title and she said that she had it back in December. Shawn told her NOT to mail it to me. He is a xxxxxxxx I don't k ow why he hire him he is nothing but a looser lier and.i will NEVER EVER.BUY ANOTHER CAR FROM.YANKEE FORD More

Great customer service! They went above and beyond my expectations with their help to make purchasing this car a pleasant experience!! They went above and beyond my expectations with their help to make purchasing this car a pleasant experience!! More

On Friday I stopped by Yankee ford. Austin and the entire sales and finance team did their job in getting me into the truck I needed. After first visiting Austin at Yankee ford, Austin and the entire sales and finance team did their job in getting me into the truck I needed. After first visiting Austin at Yankee ford, I wanted to exhaust all my other options. To say it was exhausting would be an understatement. Not once did I feel pressured, misinformed or mislead by the team at Yankee ford. I can’t say the same for the other dealerships I checked out over the weekend. I returned Monday afternoon and Austin and his team got me in the F250 I have now. Thank you Austin for the sale, Nate for the finance and the entire staff of providing a smooth easy transaction. More

We went to Yankee Ford in South Portland to see what they had available for purchase or lease. Jake was just sitting down to eat lunch when we walked in, but he jumped up without hesitation to see what we n had available for purchase or lease. Jake was just sitting down to eat lunch when we walked in, but he jumped up without hesitation to see what we needed and he was great to work with. We ended up leaving with a 2022 Ford Escape and we love it. We normally go to a Ford dealership closer to home, but they were less than helpful so we tried Yankee. They were awesome and definitely earned our future business! More

I live in Texas. My sister told me about Yankee Ford as she and her husband bought an F-350 from Scott Bonney at Yankee Ford. I inquired about a Bronco Raptor, a My sister told me about Yankee Ford as she and her husband bought an F-350 from Scott Bonney at Yankee Ford. I inquired about a Bronco Raptor, a very rare item. I was given an order sheet and price in Spring of 2022. Ford built it late 2022 and Yankee Ford Delivered in December to me in Houston. No gimmicks No change in price and what a price!! I couldn't believe the price compared to local dealers with their market adjustments. Crazy. Yankee Ford are fair dealers. Straightforward, honest. I'll always shop Yankee Ford before anywhere else. More

Yankee Ford is the real deal! My Family and I will always buy from Yankee Ford going forward! My Family and I will always buy from Yankee Ford going forward! More

Were very honest and friendly and took extra steps to help me get my new car help me get my new car More

Great salesperson, great sales manager, great finance manager. The whole process was seamless and customer focused. I got my dream bronco at a really good price with a decent trade in value. Financing wa manager. The whole process was seamless and customer focused. I got my dream bronco at a really good price with a decent trade in value. Financing was a breeze, and everything was professional and friendly. It was literally the best time I’ve ever had buying a car in my life …. Who knew it could be a fun and joyous experience ??? More