Yakima Chrysler Dodge Jeep Ram

My vehicle experienced a catastrophic failure, leaving me, a 66-year-old great-grandmother, stranded on a remote Montana highway without cell service. This occurred approximately two hours after your faci me, a 66-year-old great-grandmother, stranded on a remote Montana highway without cell service. This occurred approximately two hours after your facility confirmed the vehicle was fully repaired and safe for travel. It is important to note that your team was aware I was traveling alone and that the vehicle had been previously towed in for service. Despite your assurances of a complete repair, the vehicle failed shortly after my departure. More

I took my 2022 Jeep wrangler with 27,000 miles in for death wobble to be diagnosed and was told that the brand new steering damper was bad when in fact it was a bad track bar and loose steering gear bolt death wobble to be diagnosed and was told that the brand new steering damper was bad when in fact it was a bad track bar and loose steering gear bolts. They also didn’t put everything back together correctly causing the engine to have pcv problems which caused the check engine light to come on. They charged me $239.00 to give me back my jeep in worse condition then they got it. Stay away from this place if you value your car! More

Very Bad communication, It was a bad experience, no communication staffs part. I would never recommend them nor will I ever go back communication staffs part. I would never recommend them nor will I ever go back More

Andy did a good job of keeping me informed. As busy as he was, he knew the status of my repair As busy as he was, he knew the status of my repair More

Great service and very friendly employees Good dealership to buy cars from, would highly recommend friends to buy from there. to buy cars from, would highly recommend friends to buy from there. More

Very professional, quick, and friendly Andy was very helpful and did his best to get our work done as efficiently as possible helpful and did his best to get our work done as efficiently as possible More

Always try to help. They have been good about explaining things too. Not to much pressure when looking at new vehicles. They have been good about explaining things too. Not to much pressure when looking at new vehicles. More

They were very attentive to my concerns and needs. They were able to get my vehicle back in a timely manner. They were able to get my vehicle back in a timely manner. More

Great and helpful everyone is professional The maintenance supervisor and the cashier and the parts clerks and the salesman are great maintenance supervisor and the cashier and the parts clerks and the salesman are great More

Service person not friendly or personable. Said 1 hr, took 2. No updates or communication. Said 1 hr, took 2. No updates or communication. More