Yakima Chrysler Dodge Jeep Ram

They were great as far as customer service but I went there to get my ac fixed and it still doesn't blow cold air. Taking back tomorrow and if they fix it then I will give them a much better score. Stay there to get my ac fixed and it still doesn't blow cold air. Taking back tomorrow and if they fix it then I will give them a much better score. Stay tuned... More

From the moment I called to the time I drove away they treated me with respect. They also went above and beyond to get everything done e quickly as I was purchasing from out of town and had limited time. treated me with respect. They also went above and beyond to get everything done e quickly as I was purchasing from out of town and had limited time. Pepe explained everything about the car and purchasing process. He was really great to work with. More

All was great Very knowledgeable My experience with this dealership was great, will highly recommend dealership was great, will highly recommend More

Communication could improve. A recall that was quoted for 2 hours of repair turned into almost 2 weeks. I had to borrow a relatives vehicle because a loaner or rental vehicle isn A recall that was quoted for 2 hours of repair turned into almost 2 weeks. I had to borrow a relatives vehicle because a loaner or rental vehicle isn't provided for a situation like this. Was an inconvenience for us. More

It was super fast and sufficient! !! Always leave a happy customer! They don’t pressure you to get the upgrade suggestions. !! Always leave a happy customer! They don’t pressure you to get the upgrade suggestions. More

Pepe was excellent, made the whole process quick and painless. We are from out of town and my truck broke down just outside of Yakima, the service dept. was great, but Pepe showed me an upgrade that I c painless. We are from out of town and my truck broke down just outside of Yakima, the service dept. was great, but Pepe showed me an upgrade that I couldn't pass up. More

They had my car for over a month, I never once got a update or a call even when they said they would call I wpuld be waiting and never receive one call from them in the whole month my car was there, I w update or a call even when they said they would call I wpuld be waiting and never receive one call from them in the whole month my car was there, I was told it would be cover under warranty, it wasnt and then I picked up my 'fixed' car and the check engine light came back on same day More

The service dept did an excellent job on my cat. They were very courteous to me as well They were very courteous to me as well More

Everyone was nice and helpful. We had to bring the truck back for wash and tire pressure adjustment, however they did not check or adjust tire pressure. The range in tire pressure We had to bring the truck back for wash and tire pressure adjustment, however they did not check or adjust tire pressure. The range in tire pressure was 65-90 More

Fast and simple The team was easy to work with and made things fast and simple. No back and forth. I would buy from either again. things fast and simple. No back and forth. I would buy from either again. More