Yakima Chrysler Dodge Jeep Ram

I was very pleased with the service this time. I made an appointment and got right in. It took less than an hour. They didn't tell me things about my car that didn't need addressing or try to sell I made an appointment and got right in. It took less than an hour. They didn't tell me things about my car that didn't need addressing or try to sell me anything that didn't really need to be done. Because of this, my bill was very reasonable. More

These guys right here are a great bunch of guys, very courteous and understanding, even tho it took over a month to get my recall parts ordered ( wasn't their fault I'm sure ) but it was covered by warra courteous and understanding, even tho it took over a month to get my recall parts ordered ( wasn't their fault I'm sure ) but it was covered by warranty so no charge to me. I did tell them after I dropped it off my check engine light was on but not to worry about it. In just a couple hours my car was ready and the shuttle driver ( also great guy ) the right away and picked me up. On my way home I noticed that the check engine light was out. I'm assuming that what ever the problem was they went ahead and fixed it and cleared the computer for me. Again at no charge. Idk what they did or what they fixed but it must have been a easy fix and took care of it for me. I was very surprised they did that. Most dealerships wouldn't do that, they're all about money, money and xxxx people like myself, ( senior on fixed income , I surely can't afford those rates ) but long story short. They went far beyond customer service and did this old man a favor, ( bless those guys ) I also have a sensor issue that's needs to be looked at and I'll take it back to these guys for sure. They know they're stuff for sure. I'll trust them far more than anyone else and I'm very picky to who works on my Charger. So Thank you Yakima Valley Dodge. You guys are the best. More

I had an absolutely outstanding experience with the dealership. I worked with Pepe, who was incredibly knowledgeable. Made the entire process smooth. I'm so happy with my new Jeep, I would definitely r dealership. I worked with Pepe, who was incredibly knowledgeable. Made the entire process smooth. I'm so happy with my new Jeep, I would definitely recommend asking for Pepe. More

Excellent help was quick and efficient I enjoyed the experience and would revisit in the future experience and would revisit in the future More

Horrible horrible service. They bricked my radio and are not paying for it by quoting “it was unintentional “ They bricked my radio and are not paying for it by quoting “it was unintentional “ More

Andy did a great job, 15 word minimum stupidness in my opinion. Didn’t do survey last time because of this. opinion. Didn’t do survey last time because of this. More

I was provided excellent service from James Gilliam and each person who assisted with my purchase. each person who assisted with my purchase. More

He explained to me what the problem is with my dodge. He even told me to come back if my warning light for the gas cap, lights up again. Very nice n polite. He even told me to come back if my warning light for the gas cap, lights up again. Very nice n polite. More

Chris was, as usual, up front, honest and clearly discussed the issue with our vehicle. He went above and beyond to ensure we were satisfied customers. He is the best in the valley bar none. discussed the issue with our vehicle. He went above and beyond to ensure we were satisfied customers. He is the best in the valley bar none. More

Took over a month for the dealership to run a Diagnostics and an estimate. I communication between the dealership and the customer me was horrible. No information provided. and an estimate. I communication between the dealership and the customer me was horrible. No information provided. More