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Xtreme Nissan - Service Center

New Orleans, LA

4.6
268 Reviews

268 Reviews of Xtreme Nissan - Service Center

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June 30, 2024

Every Time I Go To Nissan They Always Giving Top Quality Service And The Staff Are Amazing More

by DEMYRA.FRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 02, 2024 -

Xtreme Nissan responded

Demyra.franklin, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

June 29, 2024

I found my email! ! Tell Jason, please, that I really appreciate him going the extra mile! Andrew is really great, too! More

by MSTUARTDIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Xtreme Nissan responded

Hello Mstuartdixon, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

June 27, 2024

I like to think all the Socias at extreme Nissan when I brought my car there they did a good job. They took me right away. I didn’t have to wait that long and I liked it so thank you very much. I appreciat More

by Glandry71960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjermin William
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Xtreme Nissan responded

Glandry, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2024

Andrew is always very nice and helpful! He listens to any concerns I may have for my Murano and make sure I'm taken care of. More

by QUINADOOLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Xtreme Nissan responded

Hello Quina, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

June 26, 2024

I had an issue with my service the first time I went; my advisor was awesome but I was not satisfied with the service. I spoke to the service manager Don and was assured the problem would be fixed and that More

by Tyra Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjermin William
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jun 28, 2024 -

Xtreme Nissan responded

Tyra Sanders, we're happy you found our staff to be so supportive during your experience here at Xtreme Nissan. Thank you, and have a fantastic day!

June 20, 2024

Will not buy another car here. Both the salesman and finance lied while we were putting a deal together. I was told they would match interest rates and they did not. Found out afte More

by shawnpelayo115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray LeBlanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjermin Williams
Jun 20, 2024 -

Xtreme Nissan responded

Hi Shawn. My name is Brittany Shankin, Owner Loyalty Manager at Xtreme Nissan. I've reviewed your purchase and it looks as though you signed a quote (with your sales representative) before your purchase, that displayed the rate you asked us to match. Then again signed your final contract paperwork which displaying the rate again that we matched. To our knowledge, we did nothing to make you upset with our dealership. Our Finance Manager went through full description of your contract paperwork where we would have absolutely corrected any issue you brought to our attention. We also did not hear from you for weeks after your purchase. This makes us believe you were 100% satisfied with your purchase at Xtreme. As a customer you always have the option to contact us right away post purchase with any discrepancies. We take pride in top tier customer satisfaction and it pains us to know you do not feel that way. In the future, should you have any issues when purchasing, please bring it to the dealerships attention immediately to allow correction or further explanation. Thank you.

Jun 29, 2024 -

shawnpelayo115 responded

Brittany, As stated above, I was not aware until my paper work came in the mail. I made the sales man Benjermin Williams aware when I picked up my license plate and gave him a couple days to try and correct it. Nobody from the dealership reach back out to me so that’s when I went ahead and left the reviews that your dealership request by email. I’m sorry you’re not willing to try and remedy what happened. I stand by what I said in the above review and will be bringing my business elsewhere in the future.

June 20, 2024

All good. Very accommodating and easy to work with. Was in and out in a timely manner. More

by tdcamp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Xtreme Nissan responded

Thanks for choosing Xtreme! We appreciate your business.

June 19, 2024

Customer service was friendly, got me in quickly under short notice, explained the issues clearly, and had me back on the road super fast. Ray the Manager was extremely helpful and informative - highly r More

by FIVEWALTONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Leblanc
Jun 20, 2024 -

Xtreme Nissan responded

Fivewaltons, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 14, 2024

pleasant to work with. Talks with me. get my work done in reasonable time. applys what ever coupons he can for me to save money More

by CHRISTOPHERC0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Xtreme Nissan responded

Hi Christopher, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 10, 2024

Great service, very helpful. And they were able to fix the various things quickly and they applied a discount More

by GOODMAN.LADONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Jun 13, 2024 -

Xtreme Nissan responded

Goodman.ladonna, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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