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Xtreme Nissan - Service Center

New Orleans, LA

4.6
268 Reviews

268 Reviews of Xtreme Nissan - Service Center

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September 30, 2024

As always, per usual, the service team at Nissan Extreme were great. Esp. Andrew and Jason Thank for the great experience.and a shot out to the person who sold Me the car, Otis, he saw Me at the service dep More

by Nanita Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Oct 04, 2024 -

Xtreme Nissan responded

Hi Nanita Jones, thank you for taking the time to leave a review. We are thrilled to here you are so satisfied with our employees here at Xtreme. We appreciate your business and look forward to seeing you again in the future!

September 29, 2024

I bought tires a couple years ago and the salesman said he ordered them but then when it was time to go and have them put on. He was no longer there. So my money was lost and they kept $601 plus tax. Never More

by CHANTEALVAREZ504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Oct 02, 2024 -

Xtreme Nissan responded

Dear Chanteal, First we'd like to thank you for servicing with us. We hope you are enjoying your vehicle! Anything that is owed to a customer would be listed in your contract paperwork as well as on the digital copy here at the dealership. This prevents customers from having issues should their sales representative not be available at their return. If you paid for it, our service department would have record. Our Sales Dept can easily pull up your purchase to see what is listed on the 'We Owe' documentation. If you have any questions, please give me a call or email. Thank you! Brittany Shankin Owner Loyalty Manager 504-245-5900 brittany@xtremeautomotivegroup.com

September 29, 2024

I don’t know his name in the service department is very professional and friendly. More

by LILMSDAGO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Xtreme Nissan responded

Lilmsdago2000, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Xtreme Nissan. We're looking forward to your next visit with us!

September 27, 2024

Jason always makes sure my truck is right …. . and I’m so thankful for him More

by Kenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Xtreme Nissan responded

We are thankful for you too, Kenna! Thank you for choosing Xtreme. We appreciate your business more than you know.

September 27, 2024

Jason has always been on point when it come to explaining what is wrong and what needs to be done next. More

by kimyoney2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Xtreme Nissan responded

Kimyoney2, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

Had to return my car after the last two oil changes. 1st forgot to rotate the tires. The app informed tires haven’t been rotated. 2. Forgot to reset the oil change notification. Alert comes on needs More

by MOTIONS_UNSAID.0N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name is Albert sits up front
Sep 29, 2024 -

Xtreme Nissan responded

Hi there Motions Unsaid. While we appreciate your praise for our Service Advisors, we are upset to hear you aren't happy with our Technicians. Please give us the opportunity to hear your situation out fully. Please contact 504-245-5900 to speak directly with our Service Manager. Thank you!

September 26, 2024

Jason and Albert are really nice, professional and the face of the organization. Further I don’t think those that are providing service for your vehicle are effective at all. Had to return the care twi More

by MOTIONS_UNSAID.0N
Recommend Dealer
No
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert great guy
Sep 29, 2024 -

Xtreme Nissan responded

Hi there Motions Unsaid. While we appreciate your praise for our Service Advisors, we are upset to hear you aren't happy with our Technicians. Please give us the opportunity to hear your situation out fully. Please contact 504-245-5900 to speak directly with our Service Manager. Thank you!

September 23, 2024

Jason was nice and very , patient,professional and helpful and answer my questions.I would rate him 5 stars. The other employees were kind as well I would recommend my family ,and friends to this deal More

by CHANE2THOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Xtreme Nissan responded

Hi Chane2thom, thank you for taking the time to leave a review for us at Xtreme Nissan. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 23, 2024

I love this dealership for the good customer service I received.Jason was excellent. I recommend my friends and family to the dealership More

by CHANE2THOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Xtreme Nissan responded

Chane2thom, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Xtreme Nissan

Sep 30, 2024 -

CHANE2THOM responded

I am very satisfied that I chose Xtreme Nissan for my car service.

September 22, 2024

He was so patient and kind. He obviously had the expertise and people skills to really impress us. Thanks More

by NSDCEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Xtreme Nissan responded

Hi Nsdcem, thank you for taking the time to leave a review for us at Xtreme Nissan. We're happy we could meet your expectations! Thank you, and have a fantastic day!

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