XCELCARS

LITERALLY backed out on deal Went to see vehicle. Was told it was "at the other lot," which is called Kar Kingdom (beware them, too). Went to drive truck. People at the office Went to see vehicle. Was told it was "at the other lot," which is called Kar Kingdom (beware them, too). Went to drive truck. People at the office were very nice. I took it to my mechanic to check out, then I made an offer. After a couple of counters, Faz (manager? owner?) and I agreed on a price. I have this agreement in writing. I spent hours on the phone getting loan approval and an actual check for the agreed purchase price (from my bank) because Faz said the transaction had to happen today for that price. After I had the actual check for payment completed, I received a text from Faz saying he had "made a mistake" and had to have $1000 more than he had agreed to! EVERYTHING was done except signing the papers. I'm contacting BBB next. I would NEVER deal with this company again. I want my $47.50 (to my mechanic) and my loan app fee back, not to mention the hours wasted and the other truck I turned down because I had a deal confirmed by Faz in the middle of my looking at the other vehicle. More

Bad all the way All my deal with this dealer was bad experience. They lied me about evreything. Please be careful.they sold me a vehicle with too many hidden problems All my deal with this dealer was bad experience. They lied me about evreything. Please be careful.they sold me a vehicle with too many hidden problems. No good at all. More

Don't waste your time! Seriously. They are a total scam I bought a sub from them about 4 months ago. When I first got it two days later service engine light came on, come to fin out by They are a total scam I bought a sub from them about 4 months ago. When I first got it two days later service engine light came on, come to fin out by autozone code had been erased. Then oil started burning which now I need a new motor! Now, I'm trying to get rid of it and Carmax tells me odometer has been rolled back! xxx** I'm pissed. Worst dealer expierence ever!!! Owner is rude and won't try to work with you! SAVE YOUR TIME AND MONEY!!!! More

Happy customer, would do business with again They made my first out-of-state dealership buying experience very simple and stress free. I was provided with all the information, had my questions an They made my first out-of-state dealership buying experience very simple and stress free. I was provided with all the information, had my questions answered, and received pictures of all the imperfections on the car, before I made my decision to purchase the vehicle. This level of service made me comfortable with making a long distance purchase sight unseen. The staff is familiar with what's involved in all aspects of car buying, and can accommodate any situation. I wouldn't hesitate to recommend them to others looking for a car. More

Great Car Purchase Overall experience was excellent. Found the car I was looking for and it was very clean and in great shape. Faz was very friendly and professional. Overall experience was excellent. Found the car I was looking for and it was very clean and in great shape. Faz was very friendly and professional. I am very happy with my purchase! More

Fourth car bought I just purchased my fourth car from here.They are a used dealer so you get what you get. Rick and Sammy had always been nice and helpful. I'm actually I just purchased my fourth car from here.They are a used dealer so you get what you get. Rick and Sammy had always been nice and helpful. I'm actually here now getting a few things done to my car like tightening up a few bolts on the console and putting new speakers in. They kept their word from a couple weeks ago and now fixing the minuet areas. Anytime you buy a used car you're taking a risk.... Therefore, the awful reviews on here are uncalled for More

review When I went to the lot they were very respectful. They got me in a car with no problem and had a awesome deal. I reallydo appreciate there service. When I went to the lot they were very respectful. They got me in a car with no problem and had a awesome deal. I reallydo appreciate there service. More

Just what I was looking for! I found the exact car I was searching for here and drove 45 miles!!! All of the cars on the lot were very clean and better looking than most used car I found the exact car I was searching for here and drove 45 miles!!! All of the cars on the lot were very clean and better looking than most used car lots. I test-drove my Mazda RX8 and fell in love immediately. The price for the car was better than others rough condition and everyone was very friendly and helpful. Would recommend! More

Best dealer around town Came in to trade my Benz in for an Infiniti. Faz was down to earth and have an awesome appraIsal for my trade as well as a good discount on my new pur Came in to trade my Benz in for an Infiniti. Faz was down to earth and have an awesome appraIsal for my trade as well as a good discount on my new purchase. I highly recommend this dealership to all friends, family, and neighbors. Thanks guys for an awesome experience. Will be back. ... More

Words or Hand Shake Stands For Nothing This dealership G.M. does not have a Clue about treating a customer properly I told him he doesn't know what the F. He's doing he told me to go F. Mys This dealership G.M. does not have a Clue about treating a customer properly I told him he doesn't know what the F. He's doing he told me to go F. Myself and to go F. My Mother who is decease I told him he's an A. Hole all this because of a 75 dollar different in what I was told and what I saw on the purchase order Which I had to call and talk to Sam the owner to resolve I was on my way to close the loan when the G.M. call and told he in a boasting way he sold the car last night that I was suppose to be picking up that morning Please do your self a favor do not purchase from these guys unless u want the worse car buying experience I do not recommend I have the text from the G.M. so if u think I am kidding u can email me I will gladly sent it to u for you to read yourself I am leaving my email that's how serious I am about these guys keepitreal2407@gmail.com More