Wyatt Johnson Volkswagen
Clarksville, TN
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79 Reviews of Wyatt Johnson Volkswagen
Crooked Dealership ! !! DO NOT COME HERE and especially not for Service they will bend you over !!! False advertising and Lazy workers !! STAY AWAY AT ALL COST ESPECIALLY !! DO NOT COME HERE and especially not for Service they will bend you over !!! False advertising and Lazy workers !! STAY AWAY AT ALL COST ESPECIALLY FROM THE SERVICE DEPARTMENT, Lawsuit coming More
From the time I bought my car to now (over a year later) I have had nothing but issues directed specifically to the service department. After having my car 4 days, a "low coolant" light came on and come to I have had nothing but issues directed specifically to the service department. After having my car 4 days, a "low coolant" light came on and come to find out a leak from the radiator hose was overlooked from the initial service when it was taken in. I later had another coolant leak issue, and when I got my vehicle back it would not start. After a service technician had to jump start it, he told me my battery was fine and it was a "one time thing". My car had to be jumped 3 times the next day and I ultimately had to buy a $600 battery after being told it was fine. Every time I took it into service, even for a basic oil change something was said to be wrong with it. Fast forward to about 2 months ago, I took it in to have the check engine light diagnosed. I was told it was my charcoal canister and purge valve. I was shown a video by a technician of my "bad charcoal canister". The parts were ordered, I scheduled to have the service done. I sat for 3.5 hours waiting for the service to be done and just yesterday I receive a call from the service advisor that the charcoal canister never actually got replaced because they did not have the part. After the realization that I have been taking my car to a place that has not successfully fixed my car, I decide to take my vehicle to a more trusted shop. It was concluded at this new shop that nothing indicates an issue with my charcoal canister, and I was also informed that my engine has not had the repairs done that I and my warranty have paid to have done. I am absolutely disgusted at the lack of service done to my vehicle. I am even more disgusted that I was an employee at this company and that was clearly taken advantage of. More
I went in for some service questions. I am from Canada so my warranty wasn’t valid but Casey and the fellow he referred us to were amazing. Best service I have received on a very long tim I am from Canada so my warranty wasn’t valid but Casey and the fellow he referred us to were amazing. Best service I have received on a very long time. They answered all the questions we had and we will definitely be back to get our next vehicle from them More
Our salesman David was amazing, friendly, and knowledgeable. The process from start to finish was a breeze. He understood what I wanted and he delivered. Go by and see my guy. Thank me late knowledgeable. The process from start to finish was a breeze. He understood what I wanted and he delivered. Go by and see my guy. Thank me later!🌟🌟🌟🌟 More
Will was absolutely AMAZING. It wasn’t about selling a car for him. He made it personal and made sure it was right for me. I was very satisfied with my purchase and wouldn’t have It wasn’t about selling a car for him. He made it personal and made sure it was right for me. I was very satisfied with my purchase and wouldn’t have gone anywhere else. Thank you Will!!!!! More
Salesman William Watson Customer Care Service Was Very Much Appreciated. I Told Him I Want A TAOS, And He Had A Listening Ear, Excellent Attitude Towards My Vehicle Needs. He Was About His Professional Jo Much Appreciated. I Told Him I Want A TAOS, And He Had A Listening Ear, Excellent Attitude Towards My Vehicle Needs. He Was About His Professional Job, But He Didn't Pressure Me Into Purchasing What I Didn't Want Or Felt I Didn't Need. At The End Of The Day, My Wife Said She'd Be Back To Purchase Her A TAOS. I Found This To Be A Great Place To Buy A Vehicle. Thanks Wyatt Johnson Volkswagen And William Watson More
Recently purchased a new vehicle. Jeremy was always available, even when I called him on his day off. Our process was very quick and easy. He was super informative and worked hard Jeremy was always available, even when I called him on his day off. Our process was very quick and easy. He was super informative and worked hard for us to get a great deal and work with my hectic schedule and limited timeline. More
Brian was great to work with! We came in not knowing what we were wanting to purchase, and his patience and willingness to show us all the cars we wanted to helped us drive away i We came in not knowing what we were wanting to purchase, and his patience and willingness to show us all the cars we wanted to helped us drive away in a brand new Volkswagon Atlas that we never even considered before coming in the lot. All the staff was friendly and great to work with during the process! More
After deciding a Mazda CX 30 would best serve my needs, Diane was able to make all the arrangements necessary to help me purchase just the right one, very knowledgeable and helpful. Ask for Diane. Diane was able to make all the arrangements necessary to help me purchase just the right one, very knowledgeable and helpful. Ask for Diane. More
This is my second vehicle from this dealership. Talked with Issac for a couple weeks before my purchase, didn’t rush me or push for a sale. Made sure to answer all of my questions and made the expe Talked with Issac for a couple weeks before my purchase, didn’t rush me or push for a sale. Made sure to answer all of my questions and made the experience less stressful. Great to work with all around. Peter in service is a big improvement from the other guy I’ve dealt with there. Super friendly, and seems like he actually enjoys his job. More