Wyatt Johnson Toyota

Garbage Wyatt Johnson Toyota wouldn’t finance me! So I went to Jenkins & Wynne Honda and got financed for a brand new Honda Pilot with .09% financing!!! Don’t Wyatt Johnson Toyota wouldn’t finance me! So I went to Jenkins & Wynne Honda and got financed for a brand new Honda Pilot with .09% financing!!! Don’t waste your time plus the last Truck I bought there 8% financing when BMW also gave me 0% financing on their new Mini Cooper! Rip off artists at Wyatt Johnson Toyota!!! More

Great dealership Friendly employees and a great selection of vehicles! They also have a huge service department with a nice waiting area that has a fireplace and free Friendly employees and a great selection of vehicles! They also have a huge service department with a nice waiting area that has a fireplace and free coffee/water bottles. There is a playroom for your kids and a quiet room if you need to get work done or want to read. More

Terrible experience Called A week or more ahead to say I was coming to look at a vehicle, take in mind it is a 3.5 hour drive from my driveway, got there truck hasn't bee Called A week or more ahead to say I was coming to look at a vehicle, take in mind it is a 3.5 hour drive from my driveway, got there truck hasn't been washed bird poop all over it, seat back was broke just hanging on there, get down to negotiating and the salesman and sales manager were being borderline smart xxxxx, typical car salesman these days, but I end up buying the truck get it home to find a groove in both front rotors (which I had to replace not even 4 days into owning the truck) , I remove both rotors to find new pads that I would assume the dealer installed because they are so new but installed very very wrong and the inspection that the salesman claimed was performed on the vehicle was clearly done by a mediocre amateur who doesn't need to be around cars Very un-happy with my experience will be calling a manager More

Horrible Alignment Went for just a oil change, they told me I needed an alignment, so I went ahead and did it worst alignment ever wore the outside of the tires out fast Went for just a oil change, they told me I needed an alignment, so I went ahead and did it worst alignment ever wore the outside of the tires out fast, also after alignment started hearing a popping noise on driver's side front. Thier main concern is trying to sell tires, not help you with what you have. More

Not happy with Sales Team I bought a car 6 months ago from their used car lot for approximately $19,000. Thought we would look into buying a new vehicle and found one we liked. I bought a car 6 months ago from their used car lot for approximately $19,000. Thought we would look into buying a new vehicle and found one we liked. After getting a trade in price of $8500, I was pretty upset at how low it was compared to what we paid for it. I understand companies making money but that shows they are only in the business for what they can make from you today. They are not in business to make long term customers. My advice to you is to not buy used from them or trade anything you have in to them. That is highway robbery at its best! More

Great Service EVERY Time! I bought q new Toyota Sienna and have been in for service a couple of times. Each time they are very helpful and professional. Service is Rapid!! Tha I bought q new Toyota Sienna and have been in for service a couple of times. Each time they are very helpful and professional. Service is Rapid!! That is the best! More

Sales Consultant- Benny Joles Can not thank Benny enough for our amazing experience this past weekend purchasing our new 4Runner. He was knowledgeable, friendly, and made this purc Can not thank Benny enough for our amazing experience this past weekend purchasing our new 4Runner. He was knowledgeable, friendly, and made this purchase an easy decision! Thank you so much! More

Purchasing Experience We recently purchased a Tundra from Wyatt Johnson Toyota and would like to say that, unlike many vehicle buying experiences, this one was handled in a We recently purchased a Tundra from Wyatt Johnson Toyota and would like to say that, unlike many vehicle buying experiences, this one was handled in a most professional, knowledgeable, courteous way by Bill Strife. Bill answered every question we had and shared his extensive expertise, which we found very helpful! When the need arises for future vehicle purchase, Wyatt Johnson and Bill will be our first stop More

Unwilling to Service my Vehcile I thought I was due for an oil changed based on the sticker mileage. When I arrived for my 1:00 appointment, I was told I did not need an oil change I thought I was due for an oil changed based on the sticker mileage. When I arrived for my 1:00 appointment, I was told I did not need an oil change but instead a tire rotation. I waited an hour to be told they would not touch my tires. An invoice was given to Mr. Burney saying, "SELL SOME TIRES". I wanted to know why I was being told this after an hour of waiting, the response was they weren't able to get to my car until later. I took my car to another place in town where I was told my tires still have mileage on them and there was no fee to rotate and balance them. Wyatt Johnson has lost my business completely. More

Indifferent service department concerning air bag recall Contacted service department in Sept.(3months ago) about the Takata air bag recall. Was told I would be contacted when the part came in and they woul Contacted service department in Sept.(3months ago) about the Takata air bag recall. Was told I would be contacted when the part came in and they would schedule installation. 6 weeks later, I called and was told only the service manager would know if the part was in. They never returned my call. I contacted Toyota USA who supposedly contacted the dealer and I was told they part was "backordered" and it might be months before it came in. I contacted Toyota of Hopkinsville and they had the part in within 6 days and installed it within 4 days of part receipt. As of this date, the service department personnel at Wyatt Johnson never bothered to contact me. The thing speaks for itself. Shame on them. More