Wyatt Johnson Subaru - Service Center

My wife and I always have a good experience at Wyatt-Johnson Subaru. We have recommended them to our friends and family. Our daughter and her husband had just started looking for another vehicle Wyatt-Johnson Subaru. We have recommended them to our friends and family. Our daughter and her husband had just started looking for another vehicle so they rode with us to look around while our Ascent was being serviced. When they walked out to look at your used cars they were greeted by your Sales Consultant Leslie Robinson. They were looking for a preowned Kia Telluride and Mr. Robinson showed them the two that were on hand, a 2021 and 2022 model. After a test drive they decided to buy the 2022 Telluride. One of their reasons for buying at Wyatt-Johnson is the lifetime drive train warranty. They were very satisfied with their buying experience. . More

Pretty good drive from Bowling Green KY but dealership, service department and entire staff are exceptional. service department and entire staff are exceptional. More

Great service. Every one was so so helpful. Felt very confident I was being well taken care of Every one was so so helpful. Felt very confident I was being well taken care of More

Everything was great! Scott was very informative and pleasant to deal with. The service department was very punctual on their timing of the work done. Scott was very informative and pleasant to deal with. The service department was very punctual on their timing of the work done. More

They order and force you to pay for parts you don’t need, like it was your fault they ordered it in error. Did a “complete inspection” on my car, everything perfect except for cabin air filter. Well my winds like it was your fault they ordered it in error. Did a “complete inspection” on my car, everything perfect except for cabin air filter. Well my windshield actually had a over 6 inch crack. I wanted to talk to them about repair for windshield but they checked the box saying the windshield was perfect on this inspection so I went elsewhere for repair. Cabin air filter was actually fine. See they are just told which items, like various filters, to push to generate revenue so they don’t really inspect. The front house of service center has very helpful very personable staff, they are great when they check you in, the people in the back actually doing services, not so much. I think I’ll get oil changed at Valvoline and warranty services at another dealership. I thought about contacting this dealership’s Subaru Ambassador to lodge a complaint about this dealership with Subaru. More

Listen and address your needs. Keep.you informed as too the progress of your repairs. Keep.you informed as too the progress of your repairs. More

Patient and helpful Answered all of my questions and explained everything. Eager to meat our vehicle needs. explained everything. Eager to meat our vehicle needs. More

Excellent experience with them in sales and service. I would recommend them to any of my friends in the market for a vehicle. I would recommend them to any of my friends in the market for a vehicle. More

Wyatt Johnson service department was excellent. Reminded me of my appointment. Ready to service my car at appointed time. Friendly staff. Answered all questions & explained services. It was so e Reminded me of my appointment. Ready to service my car at appointed time. Friendly staff. Answered all questions & explained services. It was so easy to bring the car here. And the charges were not exorbitant. Love this place ❤️ More

See previously sent comments I listed some adjectives that included the following: 1 courteous 2 knowledgeable 3 capable 4 amenable to customer requests for information 5 facilities were clean, that included the following: 1 courteous 2 knowledgeable 3 capable 4 amenable to customer requests for information 5 facilities were clean, well staffed, facilitated customer comfort More