
Wyatt Johnson Subaru
Clarksville, TN
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69 Reviews of Wyatt Johnson Subaru
I liked my salesman but when we finally completed the sale i waited 4 hours for the car to be detailed and oil changed. I was there at 11am and left at 5pm. Sean Owen was my salesmen. I was promised a sale i waited 4 hours for the car to be detailed and oil changed. I was there at 11am and left at 5pm. Sean Owen was my salesmen. I was promised a set of floor mat and the 2nd fob but it has been 3 weeks and he has not reached out to me even when i tried to reach out to him. More
The worst service department ever took my car multiple times for an oil pan leak. The car was leaking again in less than 6 months. It took 3 more times to fix the issue. It's never been fixed a bunch of e times for an oil pan leak. The car was leaking again in less than 6 months. It took 3 more times to fix the issue. It's never been fixed a bunch of excuses and SOA is useless. Move out of town and got it fixed by another dealer. More
My salesman Mark Weir was wonderful. Personable, not pushy, patient, great to talk to, very knowledgeable. I’ll recommend anyone to this dealership.you can see that everyone is happy wor Personable, not pushy, patient, great to talk to, very knowledgeable. I’ll recommend anyone to this dealership.you can see that everyone is happy working there. I was very comfortable More
The best experience I have ever had with ANY dealership. Superb service far above my expectations. The 2024 Subaru Forester was exactly what I wanted. Excellent customer service from Michael Pugh in sales Superb service far above my expectations. The 2024 Subaru Forester was exactly what I wanted. Excellent customer service from Michael Pugh in sales! He was friendly, patient, and thorough with explaining every detail and guiding me through the process from start to finish. This was a 5 star no pressure deal from start to finish. These are my go to car guys now and I recommend them (especially Michael P) with no reservation. More
Twice I’ve taken my car in for a recall. The first time they had my vehicle for 4.5 hours. Yesterday I had a 7:30 appointment. I called 3 times for updates. The 1st time they were unable The first time they had my vehicle for 4.5 hours. Yesterday I had a 7:30 appointment. I called 3 times for updates. The 1st time they were unable to local anyone so a msg was sent, 4hours later I called again and once again they were unable to locate her, So a second msg was sent to her and the managers, 3 hours later I called to find they had closed for the day and would need to call back in the morning. This dealerships service is so subpar I would give negative stars if possible. So buyer beware, Find a different dealership, After the sale they really could care less about you and your needs. More
Failed to rotate tires when they said they were for service. Disappointing to discover! Service assistant assured me and said he talked with Tech who said he rotated tires. 1 tire was marked because of service. Disappointing to discover! Service assistant assured me and said he talked with Tech who said he rotated tires. 1 tire was marked because of nail removal and that tire was in same position!! More
My wife and I had a great experience working with Lucy to purchase our vehicle. She always took care of us and never left us feeling like she wasn't working for us. Highly recommend working with Lucy. purchase our vehicle. She always took care of us and never left us feeling like she wasn't working for us. Highly recommend working with Lucy. More