Wyatt Johnson Buick GMC
Clarksville, TN
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124 Reviews of Wyatt Johnson Buick GMC
I am deeply frustrated by the lack of support and understanding from the service manager, who seems to dismiss my concerns with the vehicle. Despite having a warranty that covers some of the expenses understanding from the service manager, who seems to dismiss my concerns with the vehicle. Despite having a warranty that covers some of the expenses, the frequency of the issues and the lack of proper resolution is unacceptable. Even after expressing my concerns to the service manager and having a meeting with him, there has been no proactive effort to address the situation or provide a satisfactory solution. As a veteran, I expected to be treated with more respect and consideration, especially after being a loyal customer who has purchased multiple vehicles from Wyatt Johnson. I am disappointed by the lack of support and understanding, and I believe that the service department's approach does not align with the values that should be extended to veterans. Therefore, I am compelled to share my experience and advise other veterans against purchasing vehicles from Wyatt Johnson. It is regrettable that despite my loyalty and the issues I have faced, there has been no genuine effort to make things right.I do want to say that Kimberly Sigler whom I worked with on my last visit tried to do what she could and I do appreciate all of her help. More
Great service department Dawson Collins is a top notch customer service guy outstanding. He is always helpful as are the other guys in the team. customer service guy outstanding. He is always helpful as are the other guys in the team. More
Wyatt and Johnson have a great group of sales guys. Shannon Moats went above and beyond to find another truck for me, My truck had been destroyed in the hail storm. Shannon Moats went above and beyond to find another truck for me, My truck had been destroyed in the hail storm. More
My salesperson, Von, was fantastic. He was knowledgeable about the vehicles and listened patiently to my needs and budget. He found the perfect car for me, a 2024 GMC 2500HD AT4X and ma He was knowledgeable about the vehicles and listened patiently to my needs and budget. He found the perfect car for me, a 2024 GMC 2500HD AT4X and made the entire process stress-free. The finance department was also a breeze to work with. Sean and Misty explained all the options clearly and helped me get a great financing rate. I also appreciated the clean and comfortable showroom and the large selection of vehicles. More
I just bought a new Buick Encore from wyatt Johnson in Clarksville. Yesterday my salesman was Mark Weir. he was a top notch salesman 😄. I went on a busy Friday night looking for a small SUV I have m Clarksville. Yesterday my salesman was Mark Weir. he was a top notch salesman 😄. I went on a busy Friday night looking for a small SUV I have major health problems with my back Mark and everyone there made me feel welcome and comfortable in every way I told him what I needed in a vehicle and what I wanted to spend. I had a lot of questions About different vehicles and He answered them all. He was very professional and never pushy I didn’t feel rushed in any way. So we looked and looked at a lot of suvs that night I didn’t find what I was looking for so I went back the next day. It was a Saturday afternoon I felt that with Marks help I would find the perfect one and YES I did. It’s prefect it has everything I asked for and more. The price was perfect also. Mark went way beyond with doing small things to make sure his customer was satisfied. He deserves way much higher than a 5 star rating. Mark Weir Thank you for everything you done to help me find the perfect vehicle. Very satisfied customer 🚗 More
We had such a great experience with everyone at Wyatt Johnson! Our sales person, Misty, was friendly, knowledgeable, patient & a complete pleasure to work with! Johnson! Our sales person, Misty, was friendly, knowledgeable, patient & a complete pleasure to work with! More
Everyone at the dealership is always polite and very welcoming. Everyone I've had dealings with goes above and beyond to make sure we're satisfied with whatever we're there for. We've been coming there welcoming. Everyone I've had dealings with goes above and beyond to make sure we're satisfied with whatever we're there for. We've been coming there for several years for purchasing and serving our vehicle. I highly recommend this dealership. More