
Wyatt Johnson Buick GMC
Clarksville, TN
Filter Reviews by Keyword
By Type
126 Reviews of Wyatt Johnson Buick GMC
Service I recently had some warranty work done to my truck. Doug Seay went above and beyond. He was professional and informative. He made sure to let me know I recently had some warranty work done to my truck. Doug Seay went above and beyond. He was professional and informative. He made sure to let me know everything up front and kept me informed on the status of my truck. I believe we need more people in all fields of employment like this man. More
Bait and switch in SERVICE Dept. Went to them for a 45000 service which I was told included several services. What a lie. When I arrived I was told that essentially all services “incl Went to them for a 45000 service which I was told included several services. What a lie. When I arrived I was told that essentially all services “included” in the 45k service were ala’cart...pay per service. Sorry, I went from a reasonably priced “package” to about $700 worth of add-ons and endless/needless upwelling. Oh, and that was after I sat in their line for 10 min with no contact or welcome, AND stood in the hot service bay as the “advisors” stood in their AC’d cubes for another’s 10 min before being asked into an advisors cube. Least hospitable, worst customer service experience I’ve ever had, never mind the falsehoods about their “packages.” Oh, and Valvoline Oil Change down the street got the $350 or so I planned to give Wyatt Johnson. More
Bought two vehicles from John Horton in the last six months Live in Hopkinsville Ky and had a bad experience with the dealership there. The wife and I decided to go to Wyatt Johnson Buick and GMC to look at veh Live in Hopkinsville Ky and had a bad experience with the dealership there. The wife and I decided to go to Wyatt Johnson Buick and GMC to look at vehicles. Our salesman was John Horton and he treated us good that I went back three months later and bought another. Sorry Patriot, I cant deal with bad service and rude managers. If you go a buy a vehicle from Wyatt Johnson in Clarksville ask for John Horton and tell him I sent you More
Advantage of 70 yr old dementia vet Wyatt Johnson didn’t want to post my comment on their page so I will post it here and let all my friends share it: Yesterday my 70 year old father wh Wyatt Johnson didn’t want to post my comment on their page so I will post it here and let all my friends share it: Yesterday my 70 year old father who has been diagnosed with dementia took a cab to this dealership in Clarksville to buy a car. When my brother found out where he was he called the dealership and explained that my father has dementia and told the salesman DO NOT SELL HIM A CAR! The sales manager proceeded to tell my brother that unless he could provide documentation from a doctor he could sell him anything he wants. The dealership didn’t get ONE phone call but THREE! Not only did they sell him a car but the salesman and sales manager took my father to the bank to withdraw the money for the down payment. So yes they sold him a car, but not just any car...a $30,000 convertible. Within hours of selling him the car, he got out and wrecked it. We don’t know where he wrecked nor what he hit or if he hit someone. My brother has gone to great lengths to prevent him from driving so this doesn’t happen...but Wyatt Johnson took it upon themselves to make the decisions to allow this to happen. Today my brother took the car and keys to the dealership and left it. And then was told to get an attorney...so if that’s what we have to do then we will...even if I have to start a go fund me account to raise the money. I plan to go to the news stations in Nashville to make this go viral. This is an injustice to our vets who suffer from illnesses that affect their decision making and being taken advantage of! P.S. My father was found incompetent to make financial decisions by the VA doctor, and was assigned a fiduciary so I guess that wasn’t good enough. For those that who need to question things: Fiduciary is someone who is appointed to make financial decisions for the veteran because that person has been found incompetent to make financial decisions. Power of attorney: My brother has power of attorney. Update: The car has been returned back to Wyatt Johnson for the second time. More
SO VERY PLEASED We recently purchased our 2017 GMC truck at Wyatt Johnson. This is our second vehicle that we purchased from the dealership. When we bought our first We recently purchased our 2017 GMC truck at Wyatt Johnson. This is our second vehicle that we purchased from the dealership. When we bought our first vehicle with them Bob Lopez was our salesman. Bob was exceptionally patient, polite, honest and helpful. He was terrific! So much so when we purchsed our second vehicle it was a no brainer! We discussed one salesperson and that was Bob Lopez. We are so pleased and excited about our new truck😊 Will definitely recommend Bob to our family and friends👍🏻 Tom and Pam Snow More
Best Experience My wife and I told the dealer what our budget and what we were looking for as our next vehicle and they picked out all the vehicles that would fit our My wife and I told the dealer what our budget and what we were looking for as our next vehicle and they picked out all the vehicles that would fit our need. We were able to drive off the lot with a vehicle that night and never had to break our budget. The team at Wyatt Johnson was so hospitable and I recommend they're services to anyone who is on the vehicle market! More
Impressive Dealership Awesome dealership with superior service. Will buy my future vehicles here. Friendly and knowledgeable sales staff. We currently drive a GMC Acadia De Awesome dealership with superior service. Will buy my future vehicles here. Friendly and knowledgeable sales staff. We currently drive a GMC Acadia Denali, year 2013 More
AWESOME Dealership and Salesman I just purchased a used 2013 GMC Sierra SLE on 03 Oct 2017. My salesman was Bob Lopez and he was Outstanding. He was very professional, knowledgeabl I just purchased a used 2013 GMC Sierra SLE on 03 Oct 2017. My salesman was Bob Lopez and he was Outstanding. He was very professional, knowledgeable and friendly but best of all he wasn't a pushy salesman. He answered every question that I had and went over every option and controls that were on this vehicle. I would certainly recommend him to anyone looking to purchase a vehicle as well as Wyatt Johnson. More
Bought a used car and found out afterwards it was wrecked Bought a car and it wound up having been in a major wreck. The car lot said they had no idea, even though they had to work on the rear bumper. Indepen Bought a car and it wound up having been in a major wreck. The car lot said they had no idea, even though they had to work on the rear bumper. Independent body shop looked at it all of 5 seconds to determine the whole rear end had been smashed in. What did the car lot tell me. Sorry your 14000.00 dollar car is only worth 9500.00 now, was told that it happens to everyone eventually who buys cars. Took the car to Carmax and took a even bigger lose to get out of it. These people are crooks, go anywhere else. More
Awesome the only place I go!!! They always take good care of my vehicle and me. Everyone is so pleasant and helpful. The waiting room is clean and always has water and snacks. They They always take good care of my vehicle and me. Everyone is so pleasant and helpful. The waiting room is clean and always has water and snacks. They will take you somewhere and pick you up if you want, which is a nice option that I have used before. But I enjoy waiting because it is pleasant and peaceful.. LeeAnn Moore More