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World Volkswagen - Service Center

Neptune City, NJ

4.8
51 Reviews

51 Reviews of World Volkswagen - Service Center

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June 19, 2017

Quick and easy I got there at 8 for my first oil change and was on the road by 9. Great waiting area. Great service No appt needed. More

by Yup
Recommend Dealer
Yes
Employees Worked With
Lauren Daidone
Jun 19, 2017 -

World Volkswagen responded

Hi Yup. Thank you for your five star review. We hope to see you again soon. Best, Justin Simcox, GM

June 13, 2017

Fast service Excellent service. Dropped my car off for a scheduled maintence and they did not try to sell me unnecessary fixes. I waited and it took a reasonable a More

by Christina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Daidone
Jun 14, 2017 -

World Volkswagen responded

Hello Christina, Thank you for taking the time to leave us a review regarding your experience with us. We appreciate your feedback. I am happy to hear you enjoyed your visit & our service. We appreciate you choosing World Volkswagen & we hope to see you again soon. Sincerely, Justin Simcox, GM

June 08, 2017

Excellent Servise Dylan was great, but our tech Doug was even better, he went out of his way to find a balance problem and was very professional and personable. We will More

by Tom Trio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Service Tech), Karissa Cordoma
Jun 09, 2017 -

World Volkswagen responded

Hello Tom, Thank you for your five star review. We greatly appreciate it. I am happy to hear you enjoyed your experience with us. Dylan & Doug are both outstanding & we are honored to have them on our team. Thank you for choosing World Volkswagen & we hope to see you again soon. Sincerely, Justin Simcox, GM

June 08, 2017

Great Service! Great service! In the past I hated going to the dealer for service. To my surprise I'm super happy with World Volkswagen's friendless and speed to get More

by cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Daidone
Jun 09, 2017 -

World Volkswagen responded

Hello, We greatly appreciate your five star review. I am happy to hear you had a great experience with us. Thank you for recommending World Volkswagen & we look forward to your visit again soon. Sincerely, Justin Simcox, GM

June 08, 2017

Worst Service I just picked up my car from a routine service. After spending $900 for the routine service and additional services that they sold me, I started my c More

by cjplacek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lauren Daidone
Jun 20, 2017 -

World Volkswagen responded

Mr. Placek, We appreciate your business at World Volkswagen, any and all feedback is greatly appreciated, that is what pushes us to be as successful as we can be. When your vehicle was here there was a visual inspection done for a light bulb that was out as well as a computer scan for any stored faults from a bulb being out in the past. At that time no bulb was found to be inoperable on your vehicle. If you currently have a bulb out you are welcome to bring it in and we will certainly get your lighting issue rectified. If you have any questions you are welcome to reach out to us at 732-922-1500! All the Best, Jason

June 04, 2017

They took right away very friendly and place was clean I was Very very friendly and the place was clean on and out in no time great experience I would go back for service anytime and would recommend this place t More

by Mollygirl 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Daidone
Jun 05, 2017 -

World Volkswagen responded

Hello, We greatly appreciate your 4.8 star review / rating. We are so happy to hear you had a pleasant & enjoyable experience with us. At World Volkswagen, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you so much for recommending World Volkswagen & we look forward to working with you again soon. Sincerely, Justin Simcox, GM

May 23, 2017

Oil change They did a very neat job and they are very friendly and the waiting room is very clean and they have stuff for u to snack on while u wait and drinks I More

by Barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Labetti
May 23, 2017 -

World Volkswagen responded

Hello, Your 4.4 star review is greatly appreciated. Our top priority is our customers and making sure they are happy. We thank you for choosing World Volkswagen & we look forward to working with you again soon. Sincerely, Justin Simcox, GM

May 23, 2017

Excellent. Fast. Considerate Running late they still took me and services my car so fast. I was in hurry coming from DC and had traffic on the way up. They did it after the closed More

by Ablanco91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
May 23, 2017 -

World Volkswagen responded

Hello, Thank you so much for being a loyal customer. We appreciate it. At World Volkswagen, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We thank you for visiting World Volkswagen & we look forward to working with you again soon. Sincerely, Justin Simcox, GM

March 26, 2017

Great service I had a terrific service with World VW. My car was taken promptly upon my arrival and the various aspects of the service I was getting was explained t More

by Thebigousa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Daidone
Mar 27, 2017 -

World Volkswagen responded

Hello Thebigousa. Thank you for your five star review. Your feedback means a lot to us. I am glad we were able to accommodate your service needs. Thank you for choosing World VW. We hope to see you again soon. Sincerely, Justin Simcox, GM

March 13, 2017

Bob DeSantis continues to go above and beyond I purchased a car from World Volkswagen in November and was not happy with my selection of vehicles. Bob DeSantis made the transition to a different More

by Surrey#24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Desantis
Mar 13, 2017 -

World Volkswagen responded

Thank you so much for the review and the 5-star review! We are glad to hear that Bob was able to get you into a car you enjoy. I am sure Bob will be happy to read such a kind review. We Thank you for choosing World VW and hope to see you soon! All our Best, Justin Simcox, GM

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