World Volkswagen

This review wants to know why I would recommend this dealer.I would recommend people here because,the staff is friendly.There is no haggling.I told them what I could afford and what I could put down. Ig dealer.I would recommend people here because,the staff is friendly.There is no haggling.I told them what I could afford and what I could put down. Igot a firm number that was fair and good for both parties.No B.S. Everything was done in a classy manner.I did not feel like I needed a shower once I left with my new Jetta. I had gotten my last Jetta there also.The people there are good.The finance process was painless and quick.The paperwork in order.Several of the Staff were familiar to me and that is an added bonus. John my sales rep.was easy to deal with and very polite.Plus he`s a metal head also.Iron Maiden.Dave the finance guy was a total pro,justin the MGR. also. I will go back again. I recommend this dealer.Period. More

they searched for a tiguan 2013 but were unable to find one but they gave us a great deal on a 2014 tiguan and we are happy with the purchase one but they gave us a great deal on a 2014 tiguan and we are happy with the purchase More

WOW! What a nice experience. My salesman Nick was very professional. I was looking for a very specific car for approximately 3 to 4 weeks. Nick was informative and attentive to my needs for the specific c professional. I was looking for a very specific car for approximately 3 to 4 weeks. Nick was informative and attentive to my needs for the specific car but was not overbearing like other salesman from other dealerships. He was not pushing a vehicle i was not interested in like others but in fact he was very kind and understanding to my needs. When World VW of Neptune received the car that i requested Nick contacted me immediately. To my surprise Nick had found the vehicle I wanted. We came in that same day. When Nick saw us pull up he greeted us with a kind smile and we purchased the car at the same visit. I feel like i was treated fairly when it came to negotiation and price. It was not like the other 20 plus years of car buying experiences I had. I would highly recommend and suggest Nick from World VW of Neptune to anyone who is interested in purchasing a new or pre-owned vehicle. More

Cant say enough about Roy Draper! He was wonderful! Unfortunately, I did not buy a car from him. We found one elsewhere. But I most definitely would recommend him to anyone out there looking for a ca Unfortunately, I did not buy a car from him. We found one elsewhere. But I most definitely would recommend him to anyone out there looking for a car! He was extremely professional! He returned my phone calls! and was very helpful! He just didn't have the used car I was looking for at the time. Plus I could listen to him talk all day! Thanks Roy! You know I really wanted to buy a car from you, but I'll get you next time! Helene More

I was able to browse the lot without being approached and when I entered the building dozens of people did not swoop down on me. It was a painless and pressure free shopping expedition! when I entered the building dozens of people did not swoop down on me. It was a painless and pressure free shopping expedition! More

I knew what car I wanted, I called ahead and asked them for it they assured me over the phone they had it; I made an appointment for Saturday to pick it up. Saturday came got into the dealer, they didn't e for it they assured me over the phone they had it; I made an appointment for Saturday to pick it up. Saturday came got into the dealer, they didn't even know who I was they told me they didn't have the car I had asked for, and they try to sell me something not even close. They wasted my time More

Vinny was great. Patient and professional, he spent the time I needed to choose the right car for my son. A great experience, I would highly reccommend Vinny and World VW! time I needed to choose the right car for my son. A great experience, I would highly reccommend Vinny and World VW! More

For the last year I was researching sedans based on price and fuel efficiency and the VW Passat uniformly was rated highly among independent auditors, i.e. Motor Trend, Consumer Reports, and Edmunds to name and fuel efficiency and the VW Passat uniformly was rated highly among independent auditors, i.e. Motor Trend, Consumer Reports, and Edmunds to name a few. So I visited the VW Web site for more details and to build my Passat online, and was directed to World VW in Neptune, NJ. I used the VW site to request a test drive of the Passat and was almost immediately contacted by Mike Papa via email. We chatted back and forth a few times and Mike's approach was perfect. He was friendly, informative and NOT pushy. Based on the initial vibe I got from Mike, I decided to visit the showroom. Like most car buyers, even though I did my homework, I was anxious about the potential 'sales experience' I faced. But I have to tell you, the experience was a pleasure from start to finish. I walked up to the front doors of the dealership and was greeted outside by Nick DeFilippis. Nick was just like Mike: easy to talk to you, friendly, listened to what I was saying and did NOT try to sell me. Nick knows cars, he specifically knows VWs, and he obviously knows what good, down to earth customer service is all about. I felt relaxed and taken care of. Mind you, previous buying experiences I have had in my life left me feeling rung out and stressed. I'm happy to report that my experience with Mike, Nick and the entire gang at World VW in Neptune impressed me very much. Great people, friendly service AND I drove away with a beautiful 2013 VW Passat Wolfsburg Edition - in black just like I wanted! Great price, reasonable financing and effortless. Buying a car does take some time, so I was with the team for a few hours BUT Nick and the team made me feel at home. I highly recommend World VW in Neptune, NJ if you're looking for a new, or pre-owned car. Trust me, I wasn't looking forward to the buying experience, but I look forward to the relationship I'm going to have with Nick and the team during routine service visits, etc. Great peeps and great cars! I win! More

Great experience buying my first car. Nick did everything he could to make this experience as easy as possible and I couldn't be happier with my tiguan. Thank you again! he could to make this experience as easy as possible and I couldn't be happier with my tiguan. Thank you again! More

What an amazing dealership...except for signing but I will get to that later. We stopped in on Saturday to look at the VW and were fortunate enough to meet Roy. He sat with us and explained the many upgr will get to that later. We stopped in on Saturday to look at the VW and were fortunate enough to meet Roy. He sat with us and explained the many upgrades with the new VW as well as explaining the new factory that is in the United States. He allowed my wife and I to drive the car and explained most of the gadgets in the car. He made us feel like we knew him for ever and told us about his wife Judy and how they were both proud VW owners! I did some shopping around and called Roy and asked if World would meet the price I was quoted. He called me back within the hour and the deal was made. He spend about an hour with my wife after the sale explaining all of the componets and hooked up our phones as well. WHAT A GREAT Salesman. NOW.....to the back office.... We were greeted by Joe and the first words out of his mouth were, " you know that your car is going to loose 20-25 percent as soon as you drive out of here." Definitely not what a new car owner wants to hear. Then he proceeds to try and sell us gap insurnace for 35 per month (my last 2 leases this was included). After saying no, I ask him who he works for? He proceeds to tell me that he works for about 30 banks and is there to protect us and act as the liasion between the bank and the dealership. I have relatives in the business in NY and knew this was NOT the case... Next he tried to sell us tire coverage and plenty of other JUNK...when we refused he wrote on a piece of paper...customer refused and had us sign...clearly this is his way of trying to get us to sign...NOW THE BEST...he asks how are you paying me the acquisition fee? Cash or Credit? I started to get up and say this deal is done...he said I guess the dealer is eating this. Spoke with the GSM later and this dealer needs to get rid of this CREEP. More