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World Volkswagen

Neptune City, NJ

5.0
1,443 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,443 reviews

February 22, 2015

Fantastic experience! Joe Scarpino is an awesome salesman! No nonense! Everyone so helpful from salesman to manager! Worth the drive! Love VW's. I have one and purchased o More

by Shatz0131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scarpino
Feb 24, 2015 -

World Volkswagen responded

Hi Shatz0131, Thank you for coming into our dealership! I am very happy to see that you had a successful visit to our store. Buying two VW's puts a huge smile to my face from ear to ear! On behalf of Joe and our entire dealership thank you again for coming in to see us and please come back at any time! We look forward to seeing you again in the future. All the best, Justin Simcox General Manager

February 21, 2015

Dean and the Auxilary Jack I've been here twice. Both times it was the best experience I have had with a dealership. No haggling or berating me for things I didn't need or want. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2015 -

World Volkswagen responded

Hi Alex, Thank you for noticing our true dedication to customer service. We try very hard to be the opposite of the stereotypical dealerships that most people tend to think about. It is our duty to help you find the perfect car for you and within your price range, to boot! I really appreciate you taking the time to leave a message as well as taking notice of the small things we try to do for our customers. For example, not nagging you to a point of frustration over something you aren't even interested in :) Please come back to see us at any time! We'd be happy to see you again. All the best, Justin Simcox General Manager

February 13, 2015

Great experience This is the third car I leased from World V W, and the second from Roy Draper. My overall experience was wonderful thanks to his expertise and frien More

by Diamonddiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Feb 13, 2015 -

World Volkswagen responded

Hi Diamonddiva, Thank you for being a returning customer to our store! I am very pleased to see that you have come back to see us again and again! Congratulations on your new purchase. Roy is a great employee of ours. He is very well informed on each of the cars on our lot as well as determined to help the customer find exactly what they are looking for. His overall character and friendly personality allows for the customer to feel comfortable. We try our best to be the opposite of the typical car salesman that is pushy and money driven, so I am glad to see it is working. Thank you again and I hope to see you again down the line when your in need of a some car assistance. Have a great weekend and more importantly, enjoy your car! Best, Justin Simcox General Manager

February 05, 2015

CPO RESCUE This was my second experience with World VW and both times they came through like Champs. My salesman Joe Scarpino proved wise beyond his years, steer More

by Jets18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scarpino , Jonathan Redwood
Feb 10, 2015 -

World Volkswagen responded

Hi Jets18, Thank you for your visit to our DealerRater page! I really appreciate you taking the time to leave a comment regarding your experience. Thank you for being a returning customer to our store, that really means a lot. Congratulations on finding the right Jetta for you! I am pleased to see you and Joe were able to come to an agreement on the type of vehicle as well as it being fitting to what you need. I am sure you and your wife are very happy with the purchase as the Jetta is a fun car to drive. Thank you for coming in to see us, on behalf of Joe and our entire team, we wish you all the best with your used vehicle and welcome you back at any time! We'd be happy to assist you again on the lot or in our Service Department. Enjoy the Jetta! Justin Simcox General Manager

December 30, 2014

Jason Forster , hands down, best salesman I've met during my first car-buying time. I don't know if it was because we were around the same age, or that I admired hi More

by rayjosef.aguilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Forster
Jan 05, 2015 -

World Volkswagen responded

Hi rayjosef.aguilar, Congratulations on your new Jetta and graduating! It's really great that you are still loving your car after several months of driving. I really appreciate you taking the time to leave a comment regarding your experience at our dealership. Jason is a really nice guy who works hard at providing the best car experience possible to the customer. Thanks for coming in and giving us a shot. I am very happy it worked out for you just as good as it did for us! Please come back to see us at any time, we'd be happy to help you in the Sales or Service department. Thanks again and Happy New Year, Justin Simcox, General Manager

December 24, 2014

VW Jetta purchase I was a first time buyer at World VW and my experience was excellent. Roy Draper asked me all the right questions, got me into a VW Jetta that I could More

by kseager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Dec 29, 2014 -

World Volkswagen responded

kseager, Congratulations on your new car! Thank you for leaving a comment regarding your experience. I am really happy to see you had a successful trip to our dealership. Roy is a great employee of ours. He is really liked by most customers that walk through our doors. He is extremely friendly, very-informative and truly determined to find exactly what the customer is looking for. Again, thank you for coming in to see us, I really appreciate it. Enjoy your new car and please come back to see us at any time. All the best, Justin Simcox General Manager

November 26, 2014

My first VW experience This was the first time that I visited a VW dealership. Joe Scarpino was very helpful and answered all my questions about the car I was interested in More

by jcsakai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe scarpino
Dec 01, 2014 -

World Volkswagen responded

Hi John, Congratulations on your new VW Jetta lease! You are going to be extremely happy with such a classy and fun ride. On behalf of Joe and the entire dealership team, thank you for coming in to see us. I am thrilled we were able to assist you in finding the right car for you. Please come back at any time to! Hope you had a nice holiday weekend, Justin Simcox, General Manager.

November 11, 2014

Avoid World VW, or shame on you. My experience with World Volkswagen of Neptune was so poor that I feel compelled to share it with everyone. World VW will ignore you, disrespect you a More

by Rheo Bouchard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 05, 2014

best experience ever I needed a car right away and called World VW in Neptune. It was the most wonderful experience, from my phone call to Carissa, to my salesperson Roy. More

by maggie.lawrence.1048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roy Draper
Nov 05, 2014 -

World Volkswagen responded

Hi Maggie, Thank you for giving us a call when you were in need of a car! I am so happy to see that we were able to provide you with exactly what you were looking for. We stress to our employees that being friendly, informative and easy-going is extremely important when being in this business. We understand that buying/leasing a car can be overwhelming and with that, we try to provide a happy experience that will leaving you thinking "wow, that was a lot easier than I thought". Thanks for leaving a comment regarding your experience and please come back to see us at any time! Best, Justin Simcox General Manager

November 05, 2014

Warranty work done right I've owned 13 VW's since 1982. On the rare occasion that a car has needed something done under warranty, this is the first dealership to A) diagnose c More

by gregscarp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2014 -

World Volkswagen responded

Hi Greg, Thanks for the great compliment! I couldn't be happier to see your numbered list of what we did correctly! We pride ourselves on great customer service and it is really nice to see that certain customers notice that. Thanks for coming in to see us and for being such a loyal Volkswagen customer in general. Please come back anytime! We would be happy to help you in both the Sales or Service departments. Best, Justin Simcox General Manager

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