World Volkswagen

Excellent Buying Experience I bought recently a new car from World Volkswagen Neptune and I was very pleased by the excellent experience. Our Sales Consultant was Roy, who was I bought recently a new car from World Volkswagen Neptune and I was very pleased by the excellent experience. Our Sales Consultant was Roy, who was very friendly and very knowledgeable. He provided us the exact model we were looking for and allowed us to test drive it. I had researched the vehicle before and obtained an estimate from TrueCar and was able to take a decision immediately after completing the test drive. Roy also helped me to obtain a better trade-in value. The paperwork was handled very quickly and I was able to drive the car the same day. Overall, I was very pleased with the process, the inventory availability and with the dealership. I would certainly get another car from Roy and VW Neptune. More

Excellent buying experience Recently my wife and I went to Volkswagen in Neptune to lease a car. Roy Draper provided us with excellent information in leasing the perfect car for Recently my wife and I went to Volkswagen in Neptune to lease a car. Roy Draper provided us with excellent information in leasing the perfect car for our family. The whole process was smooth and an easy experience. I will tell everyone to see Roy if looking for a new car. It was a pleasure to work with him. Thanks again Roy! Highly recommend More

Easy Process and Friendly Staff I just purchased a new vehicle from Wold Volkswagen of Neptune and was very impressed by how easy the process was, from start to finish. I was greeted I just purchased a new vehicle from Wold Volkswagen of Neptune and was very impressed by how easy the process was, from start to finish. I was greeted by a friendly Roy, who was able to provide the exact vehicle I was looking for to test drive. He provided an excellent test route and allowed my family and I to go for several 'loops' on the route. Having come prepared with my research, I was sold after completing the test drive, and Roy was able to provide several excellent purchasing options, in line with, or even slightly better than, other dealers I had been dealing with over the phone and internet while doing research. The entire process was very smooth, with Roy going above and beyond to make sure I was informed about every aspect of the vehicle and that I was happy with every part of the deal, even throwing in a few extras for the vehicle and for future servicing. Within a reasonable amount of time, I was on my way, having worked with a number of other friendly and helpful staff members, from the business manager to the gentleman who made sure the vehicle was meticulously cleaned and gassed up. This is my first experience with Volkswagen and with this dealership, and I certainly hope it is a great one over the years to come -- but I can only speak to my (brief) experiences so far, and I am very pleased. I would definitely recommend working with Roy. More

Above & Beyond Just got back from dealership with my wife's new Volkswagen Jetta S. Robert DeSantis was our Salesperson, What a pleasure to deal & chat with him. A Just got back from dealership with my wife's new Volkswagen Jetta S. Robert DeSantis was our Salesperson, What a pleasure to deal & chat with him. A very smooth & easy experience. Thanks Again Bob........ Highly Recommend Dealership More

Zero complaints My experience was top notch at World Volkswagon of Neptune! Leonard was more than accommodating & understanding of what I was looking for. He antici My experience was top notch at World Volkswagon of Neptune! Leonard was more than accommodating & understanding of what I was looking for. He anticipated almost every single one of my questions & concerns before I could even articulate them. He was patient & understanding when I wanted to sit in & test drive car after car. While I was probably annoying Lenoard seemed unfazed:) Car shopping usually gives me hives, but this experience was unlike any other! Thank you to the World VW team for their kindness, patience & stellar customer service. More

Above and Beyond I had the pleasure of dealing with several members of the World VW Team, both in person and over the phone, who all went above and beyond to make my p I had the pleasure of dealing with several members of the World VW Team, both in person and over the phone, who all went above and beyond to make my purchase experience fast and comfortable. Most important to me was the dealership's commitment to fully honor a great price I obtained through my bank's car-buying service. I'm grateful to Roy Draper for his excellent customer service, and I also appreciated service from Karissa, Jenni, and Mark. More

Great People My experience was great! They did what they could to lower my payments. Got me out of my whole and I see light at the end of the tunnel. I am a proud My experience was great! They did what they could to lower my payments. Got me out of my whole and I see light at the end of the tunnel. I am a proud lease of a 2014 Passat and I could not be happier. Now I get a new car 3-4 years instead of being in a car and paying in off till I am in my mid 30s. I will tell friends, family and co workers to go to World VW. Up front and honest people, one of the reasons why I leased a car with them. Thanks! More

Exceptional Experience The Volkswagen Team has made each visit enjoyable and unforgettable. This is my third vehicle purchased from VW of Neptune and the third Jetta. The cu The Volkswagen Team has made each visit enjoyable and unforgettable. This is my third vehicle purchased from VW of Neptune and the third Jetta. The customer service, price, and overall experience were exceptional. Thank you to the team who helped me each step of the way. More

GREAT A easy time , Roy Draper was just great to deal with , made me a happy person . I will be happy to send my family friends to World Vw. A easy time , Roy Draper was just great to deal with , made me a happy person . I will be happy to send my family friends to World Vw. More

Quick and as painless as car buying can be I knew basically what I wanted and presented an online price I found that was noticeably lower from another dealership. I asked why the difference be I knew basically what I wanted and presented an online price I found that was noticeably lower from another dealership. I asked why the difference between the two prices and we figured out what the catch was. Once we knew what the differences were, World VW was able to present a price that was very fair and reasonable so we came to an agreement. More