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World Volkswagen

Neptune City, NJ

5.0
1,443 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,443 reviews

April 15, 2015

Best car buying experience ever! I have to say that buying a car is a nightmare. Not here!!! I had the best experience buying a car here. No pressure no bs. More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Jonathan Redwood
Apr 15, 2015 -

World Volkswagen responded

Hi Ralph, Thanks for that fantastic headline of "Best car buying experience ever!" That certainly brings a smile to my face as I open this message. Unfortunately, car buying does seem to be a nightmare for most. Here at World VW of Neptune we try our best to provide an enjoyable experience for the customer. We leave all of the unnecessary pressures and extra equipment that you don't want to the side and search for what you came in for. Thanks for noticing that and also for taking the time to leave a message. If you need anything else please do not hesitate to ask. We're always here to answer some questions, assist you in the Service Dept. or even help you out on the lot for a second time around. Again, I appreciate the comment and wish you all the best with your new ride! Thanks, Justin Simcox, GM.

April 15, 2015

Great Employees and Car Buying Experience! This was my first time buying a car...and I was researching/going to dealerships on/off since December. The dealerships I went to were pushy and only More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Apr 17, 2015 -

World Volkswagen responded

Hey Brittany, Thanks for taking the time to log on and leave a message about your visit to our dealership. It's great to see that after your extensive research on dealerships and the right vehicles we were able to stand out among the rest of the group. We really try to opposite of the overwhelming car dealerships that are only there to take your money. We're here to help you find what you're looking for, make it work for you and hopefully win you over into being a returning customer. On behalf of Roy and our entire team, thank you for coming in to see us. If you need anything else regarding your vehicle please let us know! We like seeing a familiar face pop into the store. Have a great weekend, Justin Simcox, General Manager.

April 15, 2015

2012 CC - Extremely Happy! Steve was excellent to work with. He was patient and informative. Am very happy with my experience and would definitely go back for my next purchase. More

by Mare G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2015 -

World Volkswagen responded

Hi Mare, Congratulations on your 2012 CC purchase! I am very pleased to see that Steve was able to work something out for you to leave with a new car. That's a really exciting feeling, I am glad you were happy with the process overall. Steve is a great representation of our team. His thoughtful personality combined with his knowledge of each vehicle allows for the customer to feel comfortable and relaxed. I really appreciate you leaving a message and wish you all the best with your vehicle. Please come back at any time, we'd be happy to help you with your next purchase. All the best, Justin Simcox, General Manager

April 14, 2015

Outstanding experience First let me start off by saying, all of the workers are very friendly and courteous. They most certainly exceeded my expectations from the moment I More

by Jackie Szostek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Redwood
Apr 14, 2015 -

World Volkswagen responded

Hi Jackie Szostek, Thank you for leaving such a nice and detailed message about your visit to our store! I am really happy to see you had a smooth transition from your old vehicle to the brand-new 2015 VW CC! That is a really great ride and you are going to enjoy it! We try our best to provide excellent customer service as car dealers tend to be really pushy and money hungry. Here at World VW of Neptune, we're simply hungry to help you find what you came in for. If you need anything else please let us know! We're always here to answer questions, assist in the Service Department or help you browse around the lot again. All the best, Justin Simcox, General Manager.

Apr 14, 2015 -

World Volkswagen responded

Hi Jackie Szostek, Thank you for leaving such a nice and detailed message about your visit to our store! I am really happy to see you had a smooth transition from your old vehicle to the brand-new 2015 VW CC! That is a really great ride and you are going to enjoy it! We try our best to provide excellent customer service as car dealers tend to be really pushy and money hungry. Here at World VW of Neptune, we're simply hungry to help you find what you came in for. If you need anything else please let us know! We're always here to answer questions, assist in the Service Department or help you browse around the lot again. All the best, Justin Simcox, General Manager.

April 14, 2015

Great Experience World's VW sales and customer service staff was great. I saw the exact car I wanted for roughly the price I was hoping for online but was hesitent to More

by jcabral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ward
Apr 15, 2015 -

World Volkswagen responded

Hi jcabral, Thank you so much for driving 175+ miles to our dealership! I am absolutely thrilled that Kevin was able to discuss the vehicle you were pinpointing and provide the right information which then convinced you to make the drive. If we could move closer to you, I would! You're a great customer and one I truly enjoy helping as your dedication is just as strong as ours. We try our best to provide the ultimate customer service to each person who comes through our doors. So, shipping your items to you is the least we can do :) Thank you very much for coming to see us and congratulations on your purchase! If you need anything else please do not hesitate to give us a call. We'd be happy to answer some of your questions or help you with anything else you may need. Thanks for the message and all the best with your vehicle. Justin Simcox, General Manager.

April 14, 2015

Excellent Dean Desantis was friendly, courteous and laughed at all my bad jokes. I couldn't ask for a smoother experience and I left very happy! More

by bokuden101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2015 -

World Volkswagen responded

Hi bokuden, Thank you for taking the time to leave a comment about your experience at our dealership! I am really happy to see Dean was able to provide you with an excellent experience from the minute you walked through our doors. Dean is a strong asset to our team. He's very knowledgeable regarding the vehicles on our lot. Not to mention, personable which makes the customers feel comfortable. Thanks for giving us a shot and if you need anything else we are here for you! Justin Simcox General Manager

April 14, 2015

2015 Jetta Went in looking to lease a Jetta & was upfront with my budget. I test drove the 2015 Jetta & after speaking with Roy & Jonathan, they were able to mee More

by Chrisv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Redwood, Roy Draper
Apr 14, 2015 -

World Volkswagen responded

Hi Chrisv, Congratulations on finding the right car for you! You are going to really love the 2015 Jetta, if you don't already :) I really appreciate you choosing our store to test drive a vehicle and eventually land on something that work will out right for you. Roy and Jonathan are fantastic employees of ours who are really dedicated to helping the customer along the car buying path to success. Thank you, thank you, thank you for taking the time to leave a message AND for already recommending us! I truly appreciate it. If you need anything else please just reach out to us! We'd be happy to help. All the best, Justin Simcox General Manager

April 08, 2015

easy seamless transaction Very easy dealership to work with. Pleasantly greated, looked at a few, test drove, drove one home and showed the family, went back and purchased. Gre More

by scheidt11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 09, 2015 -

World Volkswagen responded

Hi scheidt, Thank you for taking the time to leave a message regarding your experience at our dealership. I'm pleased to see our process of test driving the vehicle and being able to show your family worked out so well for you! An "easy seamless transaction" is just the type of customer service that we try to provide to each person who walks through our doors. Congratulations on your purchase! If you need anything else regarding your Jetta please let us know. We are always here to help you answer questions, figure something out or get your vehicle serviced. All the best to you and your family, Justin Simcox, General Manager.

April 07, 2015

Great Experience working with Steven Alfano Had the pleasure of working with Steven Alfano recently over at World VW of Neptune. Steven was very professional and understood where our comfort le More

by Mdig66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Redwood
Apr 09, 2015 -

World Volkswagen responded

Hey Mdig, Thank you for leaving such a nice message. It's great to see Steve was able to blow our competitors out of the water regarding price. Our dedication and determination to assist a customer and get them into the ride they came in for is top-notch. We try our best to leave the pressures and overall beliefs about car dealers at the door! It's important for us to relate to the customer and understand that vehicles are expensive and people do have budgets they must meet. With that, we won't try to add additional fees and equipment that you don't want! Thank you for coming in to see us, good luck with your Beetle (great for the upcoming Spring/Summer weather) and enjoy driving! Best, Justin Simcox, GM.

April 02, 2015

Very positive experience - as usual. I've been a World VW customer for about 20 years. The service department took excellent care of my 86 Golf (purchased elsewhere), and when the time c More

by ThirdGolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl King, Mark ?
Apr 02, 2015 -

World Volkswagen responded

Hi ThirdGolf, Thank you, thank you, thank you for being a returning customer to our store so many times! I couldn't be happier to see you have been a customer of our for over 20 years. It's great to read about your successful visits to both our Service and Sales departments throughout the years. Your grandson will really appreciate/love the VW you are passing down to him. Congratulations on your purchase as well! As always, if you need anything else going forward we are always here for you. Please keep in touch and we look forward to seeing you again in the future. All the best, Justin Simcox General Manager

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