World Volkswagen

GREAT FIRST TIME BUYING EXPERIENCE My fiance and I were in the market for a pre-owned truck. I called World VW to inquire about one in their lot. However, it was out of our reach... I t My fiance and I were in the market for a pre-owned truck. I called World VW to inquire about one in their lot. However, it was out of our reach... I told the sales man what exactly was looking for and he said they would call me... I honestly forgot I even spoke to them.. In just a few days I received a phone call from World VW and a very friendly voice informed me that they have a truck in their lot that fits us perfectly.. I made an appointment and came... I was greeted by my sales man Joseph G. Scarpino. I have to say he was the most friendliest and most informative person we have ever dealt with! He made us feel comfortable and at ease and totally felt like he was on "our side"... I told him about the nightmare that we had experience at an other dealer (toyota of lakewood) months ago and he assured us we were in great hands.. We told him exactly the number we needed to be at and our terms. He GOT THEM EXACTLY all with in 45 minutes of us being there. Once we signed and drove away with our beautiful truck, we noticed a couple of things that we were not happy with, I called our sales man, and he told us to turn right around and bring the truck back... We did... Not only did they fix everything we wanted addressed, the manager handed us the keys to a brand new VW with no questions asked... He apologized for the inconvenience, and we would be called as soon as the truck was fixed! Hands down, the best people, best dealer, best service you could ever ask for and will by far exceed your expectations. We will be returning in a couple of months to purchase a second vehicle. I HIGHLY recommend World VW for what ever New VW or Used car or Truck you might be in the market for! If they don't have it.... They will find it for you.. They surely did it for me.. Thank you Joseph G. Scarpino, Justin Simcox, and everyone else that helped us throughout our first time buying experience at World VW. More

Best car buying experience yet We have been buying VW's since 1989. We have dealt with dealerships in N.Y. as well as other dealerships in Monmouth county. World Volkswagen of Nep We have been buying VW's since 1989. We have dealt with dealerships in N.Y. as well as other dealerships in Monmouth county. World Volkswagen of Neptune has been one of the better dealerships to work with. Our experience with them is always friendly and smooth. We just got our fourth vw with them this week and worked with Roy Draper. Roy was great to work with. Very friendly,and NOT pushy as most salespeople are known to be. He worked with us till we got the perfect deal for our family. Our son will be getting a car within the next year and we will definately work with Roy again More

Great Dealer experience Friendly, knowledgeable dealership. I have delt with other VW dealerships in Monmouth county NJ when I owned other Volkswagens and I had the best expe Friendly, knowledgeable dealership. I have delt with other VW dealerships in Monmouth county NJ when I owned other Volkswagens and I had the best experience by far at World VW in Neptune. Roy in the sales department is friendly, knowledgeable and a pleasure to deal with. I would not hesitate to refer my friends and family to them. More

Excellent service Great Salesperson?? My family & I having been buying VW's at World since the early 60's. My husband & I recently bought a 2015 Jetta SL. We always dealt with Curtis Web My family & I having been buying VW's at World since the early 60's. My husband & I recently bought a 2015 Jetta SL. We always dealt with Curtis Webb but do to his circumstances, we were approached by Roy Draper which turned out to be a rewarding satisfying experience. He was so friendly, professional and compassionate. Roy went beyond the distance to make sure we got what we came in for and In turn we walked out satisfied and happy and in the future we will ask for Roy when it's time for a new VDub! ????!!!! More

Great Car Experience I am a loyal Volkswagen car buyer. I bought my car with the assistance yesterday of Roy Draper and it was a smooth experience! I found it very easy an I am a loyal Volkswagen car buyer. I bought my car with the assistance yesterday of Roy Draper and it was a smooth experience! I found it very easy and I was not only able to trade in my car for a fair price, but purchase a used car at the price I wanted as well. I would definitely recommend this dealership to others! More

Great Salesman and Excellent service I will be recommending this dealership and Roy Draper to anyone I find thinking of buying a new or used vehicle. After visiting a number of dealership I will be recommending this dealership and Roy Draper to anyone I find thinking of buying a new or used vehicle. After visiting a number of dealerships who fell short to me in enthusiasm and personality I made my way to World Volkswagen. They were recommended to me by a family member and he was spot on. The staff is friendly and ready to meet your needs. My salesman was Roy Draper who had made me feel relaxed and in control throughout the process. No BS here, only an honest group of people who love selling cars and a first class experience. Great job Guys!! More

Not willing to adjust the price for safety items I know this was not your typical vehicle that I purchased but that doesn't mean things have to be sacrificed just because it is a "special" one. First I know this was not your typical vehicle that I purchased but that doesn't mean things have to be sacrificed just because it is a "special" one. First off, the rear tires on the car were at the minimum legal limit. Then we have the front rotors/brakes on the car. They were destroyed, not even really safe. Was that partially my fault for not inspecting that? Guess so. But it comes back again how does a dealership allow that kind of item just go? You can't tell me that the service department never looked at the car. So after $1200 of my own money the car is safe to drive. And you wouldn't come down on the price at all. Disgusting. I will make sure that I pass it on to my friends in NJ to never purchase a used vehicle from this dealership. More

World-Class service from World VW Just got my brand new 2015 Tiguan SE w/Appearance today in White Gold Metallic from World Volkswagen of Neptune. Dean Desantis was an awesome sal Just got my brand new 2015 Tiguan SE w/Appearance today in White Gold Metallic from World Volkswagen of Neptune. Dean Desantis was an awesome sales person from start to finish! He went out of his way to find me the car I wanted in the color I wanted. Dean made the whole process so easy and he went through it all step by step with me. I recommend Dean and World VW highly for "World-Class" service with a smile! More

First-class I want to share the experience of buying a car from a company. Imagine that you have moved from the US to Germany and you need to buy a car. Your know I want to share the experience of buying a car from a company. Imagine that you have moved from the US to Germany and you need to buy a car. Your knowledge of Germany language to put it mildly reserves to be better. Do you think it's fun ??? This is not fentazi, that's life. I came from Ukraine to the United States only 11 months ago. I got a job 20 miles from the place where I live and I really needed a car. I have visited many showrooms in New York and New Jersey. Often I only saw the need for my money. And since I'm not very good in speaking English interest in me very quickly faded. But I knew that real Americans are very kind and helpful people. In the World Volkswagen Neptune company I met Lindsey Widmaier and Dean DeSantis, which can safely be called the epitome of the American people. Lindsey specialist online sales. At my request for information about the car I got a full answer immediately. So quickly and such a complete answer, I did not get from any company. I decided to do a long way at three o'clock that would see the car that was asked. When I walked into the showroom me happily, with a kind smile met Dean DeSantis. He was so kind, patient, competent to answer all the questions that I decided to buy a car here. The process of buying fiction is like a business deal. It was more like an old friend for help in solving your problems. As a result, I went home with joy on my first car in the United States. I will definitely be back here for next a new cars and all their friends talked about the best experience buying a car in the World Volkswagen Neptune company. I would like say THANK YOU SO MUCH!!!! More

Bobby is the best!! This is my second experience dealing with Bobby Desantis at World Volkswagen in Neptune. He's awesome, honest, and reliable. Anytime I need to purchas This is my second experience dealing with Bobby Desantis at World Volkswagen in Neptune. He's awesome, honest, and reliable. Anytime I need to purchase a car I go to Bobby! They have a great team in Neptune.. My past two experiences there Bobby has always been my sales guy and johnathan takes care of my $$. More