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World Volkswagen

Neptune City, NJ

5.0
1,443 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,443 reviews

April 28, 2015

Bob DeSantis is the best. I've been buying cars from him for many years. he is very knowledgable, and VW CC has been very reliable. More

by Capo1630
Recommend Dealer
Yes
Apr 28, 2015 -

World Volkswagen responded

Hi Capo1630, Thank you, thank you, thank you for being a returning customer to our store. That makes me really happy as it shows our work ethic is proving to be successful for our customers! Congratulations on your new CC purchase, that is a beautiful ride that will keep you very happy. Bob is a great representation of our team overall, he's friendly, personable and very informed on the types of vehicles we have on our lot. Thank you for leaving a message and if you need anything, we're here for you! Best, Justin Simcox, GM.

April 28, 2015

Roy Draper was excellent. Roy Draper was excellent and was very thoughtful and knowledgable. I would buy a car from him again and would recommend him to anyone looking for a ca More

by Paul27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Apr 29, 2015 -

World Volkswagen responded

Hi Paul, Congratulations on your purchase and continuing to drive another VW! I'm really happy to see Roy was able to help you find the right vehicle for you. His personable qualities along with his expertise in the field allow for customers to feel comfortable while looking for their next ride. The new gadgets are very fun and helpful while driving, I'm glad Roy was able to show you just how to utilize the vehicle and all of it's additional perks. If you need anything else please let me know! We're happy to answer some questions or assist you on the Service Dept. All the best and enjoy driving! Justin Simcox, GM.

April 28, 2015

Bob DeSantis Great experience... Got into exactly what I wanted for what I wanted it for..would recommend world be to any one that I know.. Love my new car thanks More

by Tbiland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2015 -

World Volkswagen responded

Hi Tbiland, Thank you for taking the time to leave a message! It's great to see you were treated with excellent customer service. Our ultimate goal is to help each customer find exactly what they are looking. When we leave the stresses and pressures at the door and focus on the customer and their wants, car shopping becomes fun! Thanks for coming in to see us, if you need anything else in the future we're more than happy to help you. Take care, Justin Simcox, GM.

April 28, 2015

Roy Draper did an excellent job Roy Draper was helpful and did an excellent job. I am happy with the purchase and would buy a car from him again. Highly recommend him. More

by irek123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Apr 29, 2015 -

World Volkswagen responded

Hey irek123, It's great to see you are happy with your purchase, congratulations on that! Roy is a great representation of our team and I'm glad he was able to help you find exactly what you came in for. On behalf of our entire dealership, thank you for coming in to see us and if you have any other questions or need for assistance we are happy to help! Best, Justin Simcox General Manager

April 27, 2015

Exceptional service and great value. I recently purchased a brand new CC from Leonard K at Neptune Vw. It was the third dealership I had visited that weekend, and I really didn't have mu More

by Wm.hughes21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2015 -

World Volkswagen responded

Hey Lincolndr, Thanks for taking the time to leave a message and congratulations on your CC purchase! You are really going to enjoy driving around in your new ride this Spring and Summer, it is a great vehicle. I appreciate your kind words after being annoyed with other dealerships experiences throughout your weekend of hunting for a new car. We try our best to provide excellent customer service to each of our customers as we realize that buying a car can be a stressful situation. With that, we try to put a spin on the process allowing for the customer to feel comfortable and at ease knowing that the purchase they are going to make is the right one. Leonard is a great representation of our dealership as a whole and you described him perfectly. He is very personable, car informed and determined to find the right vehicle for the customer looking. Thank you for giving us a shot after some disappointing visits! If you need anything else please let us know. We'd be happy to help you answer some more questions or assist you in the Service Dept. Enjoy driving and we hope to see you again down the line. Best, Justin Simcox, GM.

April 23, 2015

Trade In - Great Experience Had the pleasure to work with Bob DeSantis a second time (2012 was the first), who helped me this time with a trade-in and purchase of a new Passat 20 More

by ToddW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2015 -

World Volkswagen responded

Hi Todd, Thanks for leaving a message regarding your experience! I am thrilled to see you had a successful visit to our dealership with your trade-in and purchase. Congratulations on that! You are really going to love the new Passat. Thanks for also being a returning customer to our store! Any recommendations you give to your friends and family would be greatly appreciated. Thanks again and if you need anything else, you know where to find us! Best, Justin Simcox, General Manager

April 23, 2015

Purchased a 2007 Corvette I had Dean Desantis as my sales rep. I had a great experience with Dean and his co-workers. I got a good price for my trade, and was able to work out More

by Bill 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Karissa Cordoma
Apr 28, 2015 -

World Volkswagen responded

Hi Bill123, Thank you for leaving a message about your visit to our dealership! Congratulations on your trade-in and purchase of the pre-owned Corvette! That is a great car for the upcoming beautiful weather we will be having throughout the Spring and Summer. If you need anything else regarding your vehicle please do not hesitate to ask. We're happy to answer questions, assist you in the Service Dept., or help with anything else you may need. All the best, Justin Simcox GM

April 22, 2015

Dean was great! Appreciated the straightforward and honest negotiation. Dean was easy to transact with and made us feel comfortable and at ease. We got the car we cam More

by Jdraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2015 -

World Volkswagen responded

Hi Jdraw, Congratulations on your purchase! I am thrilled to see you were given the proper customer service that you deserve. We are really focused on helping our customers find exactly what they are looking for regarding the type of vehicle, price, equipment and everything else that goes along with it. Dean is a great representation of our dealership. He's a great guy overall who truly enjoys helping others find a new ride. I really appreciate you taking the time to leave a message as well as coming into our store. If you need anything else please do not hesitate to ask. We're more than willing to help you out in any way possible. Best, Justin Simcox GM

April 21, 2015

Typical crap Saw a nice 2012 VW Passat on the lot so we inquired about the vehicle. After giving the salesman all my personal information to run a credit check bef More

by tjc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
May 06, 2015 -

World Volkswagen responded

Tom, I am sorry you feel that we tried to insult your intelligence, that was not the intent. Our dealership is not on a major highway where we get a large amount of foot traffic therefore we do in fact price our cars aggressively online which in turn means we do not have thousands of dollars to discount our vehicles once a guest arrives in our showroom. If you felt as though the Volkswagen Consultant that was helping you gave you a "song and dance" than that is something I need to address with the team to make sure they are explaining it properly. We pride ourselves in our customer service and not only being a store that produces sales but a store that produces happy customers. If you ever feel as though you could give us a second opportunity to create yet one more happy World Volkswagen family member it would be appreciated. If not it is understandable and I wish you and your family the best of luck in your car buying. Sincerely, Jason Forster

April 21, 2015

5 years of World VW Loyalty My salesman, Bob DeSantis was so Great to work with in 2010 that I returned to him in 2013 for my 2nd lease. I really wouldn't consider ever going any More

by NanS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Redwood
Apr 21, 2015 -

World Volkswagen responded

Hey NanS, Thank you, thank you, thank you for being a returning customer to our store! It is reviews like this that make me smile from ear to ear. We couldn't be happier to consider you a part of the family. We try our best to provide excellent customer service to each of our customers as we know the stereotypical thoughts of car dealerships. As you can tell, we are trying very hard to shy away from any of those thoughts! Our agenda is not to pressure you and have you paying for extra things you do not want. We're simply here to provide insightful thoughts in the field that we are trained. Thank you again for being a returning customer even though there is a closer VW dealership to you, that alone speaks volumes! As always, if you need ANYTHING do not hesitate to reach out! We're more than happy to help. All the best, Justin Simcox, GM.

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