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World Volkswagen

Neptune City, NJ

5.0
1,444 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,444 reviews

May 12, 2015

2nd car from Roy Draper...enough said! this was the 2nd car I got from Mr. Roy Draper...he's a gentleman and makes it easy also, Lindsay Widmaier was very helpful in coordinating my inte More

by Mr. I'm back for #2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
May 12, 2015 -

World Volkswagen responded

Hey Mr. I'm back for #2, Let me say, I truly enjoy your name! It's great to see that Roy was able to help you purchase your second vehicle from us. Thank you for being a returning customer to our store! It is customers like that you that truly make our job enjoyable. There is nothing better than seeing a person who previously enjoyed their first experience come back for seconds. Congratulations on your purchase. On behalf of Roy and our entire dealership, we wish you all the best with your vehicle. If you need anything else, you know where to find us! We'd be more than happy to see you again. Have fun driving, Justin Simcox, GM.

May 12, 2015

Stress-free, Great Service! Our Sales Associate (Product Specialist), Bob Desantis, made us feel very welcomed and relaxed. His low key, polite, very knowledgable, respectful st More

by D & G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mendez
May 15, 2015 -

World Volkswagen responded

Hey D&G, Thank you for taking the time to leave a message regarding your visit! I am very happy to see Bob was able to assist you in finding what you came in for. Customer service is very important to us and I am glad that our hard work was able to result in a successful visit for you. On behalf of Bob and our entire team, thank you again for choosing us. If you need any other assistance we're more than happy to help you. I look forward to seeing you again in the future! All the best, Justin Simcox, GM

May 12, 2015

volkswagen jetta We had a very Pleasant experience, The staff was very friendly and understanding, It was easy to talk to and explain the situation and our budget . W More

by kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Redwood
May 12, 2015 -

World Volkswagen responded

Hi Kumar, Congratulations on your new car! I am really happy to see you were treated fairly regarding the entire process. Our main focus is helping customer to find exactly what they came in for. Our vehicle knowledge paired with a friendly personality allows for the customer to feel relaxed and actually make the situation fun as opposed to how other dealers act (or so we've heard). Thank you for taking the time to leave a comment! If you need any other assistance please do not hesitate to reach out. We'd be more than happy to review the vehicle with you, answer some questions or assist you in the Service Department. All the best, Justin Simcox, General Manager.

May 11, 2015

pleasant experience Had an overall pleasant experience from the time I walked in the door. I received a fair price for my trade in and a fair price for my purchase More

by nagwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scarpino, Kevin Ward
May 12, 2015 -

World Volkswagen responded

Hi nagwa, Congratulations on your trade in and purchase! I am very happy to see you had a successful experience visiting us. Customer service is extremely important to us. We appreciate wonderful customers like you that take the time to leave a review and recommend us to your friends and family. If you need anything else we're more than happy to help you out, just give us a shout! Thanks again and good luck with your ride, Justin Simcox, General Manager.

May 10, 2015

My first Gti buying experience.. I live in Maryland and found an EXTREMELY fair priced Gti at this dealership. I set up an appointment to come check it out and arrived 10 minutes befo More

by johnnyrogall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 08, 2015

:) Got a great Jeep My mom and I purchased a jeep and our buying experience was pleasant and we got a well maintained vehicle. Our sales rep was very helpful in finding t More

by jeep owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Redwood
May 11, 2015 -

World Volkswagen responded

Hi jeep owner, thank you for leaving us a message! I’m glad to hear that you are enjoying your new jeep. Our sales reps are great at making the buying experience hassle-free. Please do not hesitate to contact us if you have any further questions or concerns. We’re here to help! Best, Justin Simcox GM.

May 07, 2015

Great Service The staff were great and met my desired price with no question. The whole experience was painless and I'm very happy with my purchase! More

by jr2878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2015 -

World Volkswagen responded

Jr2878, Thanks for your feedback! On behalf of all of here, we are glad that we were able to make the car buying process painless for you. If you have any questions or concerns just give us a call. Enjoy your new car! Justin Simcox GM.

May 05, 2015

Great experience,Excellent customer service my salesman Dean Desantis was extremely helpfull .I bought a Pre-owned truck but didnt have a high payment budget.He went above & beyond to help us an More

by jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark, Karissa Cordoma
May 05, 2015 -

World Volkswagen responded

Hi Jimmy, Thank you for taking the time to leave a message about your most recent purchase with us. Congratulations on leaving with a pre-owned truck perfect for you! We try our best to help each customer find exactly what they are looking for. Dean is a great representation of our team overall and I'll be sure to to tell him how happy you are with your ride. If you need anything else, we're always here and happy to see a familiar face. Enjoy your truck! Justin Simcox, General Manager.

May 04, 2015

A very easy car buying experience I brought my 2009 VW Tiguan in for service - it needed more than I had figured on so I asked them to price me the exact same new car. They quickly gav More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard
May 04, 2015 -

World Volkswagen responded

Hi Larry, Thanks for leaving a comment regarding your experience at our store. I'm thrilled to see you were treated with great customer service allowing you to trade in your vehicle and leave with a new one! Congratulations on that! Thank you for coming in to our dealership and giving us a shot. It is greatly appreciated. If you need any other assistance please do not hesitate to ask. We'd be happy to help you with anything you need. Enjoy your new ride! Best, Justin Simcox, GM.

May 04, 2015

AMAZING EXPERIENCE I leased a 2015 CC RLine and it was the best decision I ever made! Bob was such an amazing salesman and made my time there very comforting and excitin More

by alexandralouise
Customer Service
Recommend Dealer
Yes
May 04, 2015 -

World Volkswagen responded

Hialexandralouise, Congratulations on your lease! I am very excited to see your considering it the best decision you've ever made! I must say, I certainly agree :) You're right, Bob is a great guy. His expertise in the field paired with his personable characteristics allow for the customers to feel comfortable and at ease. It happens too often that dealers attack the customer with extra payments and equipment that they do not want or need. We try our best to find exactly what the customer is looking for without adding any other pressures. Thank you for noticing that! If you need anything else we're more than happy to assist you by answering questions and more. Thanks again and have fun driving! Justin Simcox, General Manager.

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