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World Subaru

Tinton Falls, NJ

4.9
3,403 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,403 reviews

January 31, 2015

Highly recommend World Subaru JR is the man. Extremely helpful, informative and responsive. Best car buying experience I've ever had. Used TrueCar and walked in, hammered out th More

by Nick H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Feb 02, 2015 -

World Subaru responded

Hi Nick, Wow! That experience sounds better than I could ever imagine! Congratulations on your new ride! I am extremely happy to see that JR was able to assist you in finding the right car for you. Is there anything better than accomplishing what you want in a such a small amount of time? Most car dealers tend to drag out the process and fiddle with the numbers to benefit them. In all reality, we are the exact opposite and want to benefit you! Thank you for coming in to see us, good luck with your vehicle and please come back at any time! We'd be happy to see you again and assist you in our Sales or Service departments. All the best, Joe Wajda General Manager

January 30, 2015

Buying a new car...Happy Customer I never bought a new car on my own before. That was something my husband handled, but he had recently passed away. So, even though I was not looking f More

by Pkelly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli
Jan 30, 2015 -

World Subaru responded

Pkelly123, First and foremost, let me say, I am really sorry for your loss. Our deepest sympathies go out to your family and loved ones. I am extremely happy to hear we were able to help you buy your first new car on your own. That is a big deal and we totally understand that. Purchasing a car can be an overwhelming experience with the high costs and importance in obtaining a vehicle that will last you. Thank you for coming in to see us and giving us a shot! Rich is a great employee of ours. He is very down-to-earth and really knows how to make the customer feel comfortable within our dealership. Congratulations on your new ride and a well-deserved purchase for you! We truly appreciate your business and message that you have left regarding your experience. Best of luck to you... and if you need anything else done with your car please come back to see us! We'd be happy to assist you again. Sincerely, Joe Wajda General Manager

January 18, 2015

Easy and accommodating. Excellent experience with buying used car. Salesman Dennis was friendly, knowledgeable, and very accommodating with all my concerns. Internet person More

by r2r8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Reginald Thompson, Dennis McWeeney
Jan 20, 2015 -

World Subaru responded

r2r8, "Easy and accommodating" is music to my ears! Thank you for leaving a comment regarding your experience at World Subaru. I am very happy to see Dennis was able to provide you with what you were looking for. He is very informed on the Used-Car portion of our lot and determined to help the customer in narrowing down their search. On behalf of the entire dealership, thank you again for your visit and congratulations on your new ride. Please come back to see us again, we'd be happy to help you on the lot or within our Service Department. All the best, Joe Wajda General Manager

January 16, 2015

Out of the Box Great Customer Service A huge shout out to World Subaru and specifically Sales Manager Mike Lomazzo. After jumping through hoops to find me the car I wanted when all other More

by Lisa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo
Jan 16, 2015 -

World Subaru responded

Hi Lisa, Thank you for leaving a comment regarding your experience at World Subaru! I am very happy to see Mike and our team did everything possible in order to get you the car you wanted in a timely manner. Though we wish business was done, it's totally understandable that sometimes it just doesn't work out. That's ok! I really appreciate you recommending us to your friends and family. That alone speaks volumes on the type of service you received during your time of working with us. Please let us know if we can be of assistance to you down the line. Thanks again for the comment and have a great weekend. All the best, Joe Wajda General Manager

January 12, 2015

Great experience Went into World Subaru to purchase a 2007 VW Eos. Other dealers sell used cars As-Is but Subaru mechanics check the car before putting it up for sale. More

by Nikki0383
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safet Salaj
Jan 13, 2015 -

World Subaru responded

Hi Nikki0383, Thank you for leaving a comment about your visit to our dealership! I am pleased to see this is your second trip to see us. Thank you for being a returning customer and congratulations on your new ride. I appreciate the nice comments you made regarding the actual process of buying and dealing with the employees at World Subaru. We try our best to provide the best customer service possible to anyone that walks in the door. Buying a car can be a stressful time for anyone as you are spending a lot of money and want the car to last. On behalf of our entire team, thank you for coming in to see us and please come back at anytime! All the best, Joe Wajda General Manager

January 11, 2015

Great Experience My daughter and I went to World Subaru on 1/2/15 @ 4:30 to check out a 2006 Civic, Shane Henderson greeted us and was happy to assist us with our inte More

by edieneve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Shane Henderson
Jan 12, 2015 -

World Subaru responded

Hi edieneve, I hope you had a nice weekend! Congratulations on your new ride, the Honda Civic! I am really happy to see Shane was able to assist you throughout the process of test driving the vehicle and eventually buying and taking it home! The Civic is a great car that is fun to drive and is very well known for being extremely reliable. On behalf of Shane and our entire staff, thank you for coming in to see us and please feel free to come back at any time! We'd be happy to assist you on the car lot or within our service department. We always welcome a familiar face :) Good luck with your car! All the best, Joe Wajda General Manager

January 09, 2015

JoeA "Great Experience at World Suburu" My 10 year old vehicle was starting to act up and it was time to get a new one. I went to one dealership and didn't like the deal proposed along with More

by Joe Crabs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Jan 09, 2015 -

World Subaru responded

Hi Joe, First, let me say, congratulations on your brand-new Forester! That is a fantastic car that is really going to impress you throughout the years. It is really reliable with some great features and fun to drive. Thank you for coming in to our dealership! I understand that sometimes car dealers can be a pushy and try to negotiate something you are not interested in just to help their numbers. At World Subaru that really isn't the case. We try to respect our customers decisions and wants regarding the vehicle they are thinking about. It is important to us to help you find the car you are interested in, I mean, you will be the one driving it! So why not? Girsh is a really great guy. We are very lucky to have him on our team. He is friendly, knowledgeable and strives to do his best when it comes to meeting the customers bullet points. Again, congratulations! I am thrilled you came in to see us. Please come back at any time. Have a nice weekend, Joe Wajda General Manager

January 09, 2015

Great dealership. Excellent experience from World Subaru. Lester Soto was very helpful and contacted me afterwards to see if I had any problems with the new car. This i More

by JOANN RUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Soto
Jan 09, 2015 -

World Subaru responded

Happy Friday Joann Russo, Thank you for leaving a comment about your visit to our dealership! "Great dealership" is really fantastic to see when I look at my notification. Lester is a great employee of ours. He is friendly and very well informed on the type of vehicles we have on our lot. We try our best to treat our customers as if they are family and I am happy to see that has been reflected upon you. Thank you, thank you, thank you for being a returning customer! It is people like you that really make our job fun. It is so nice to see a familiar face... Congratulations on your new ride! Thanks again for the comment and we'd be happy to help you again in the future. In the meantime, enjoy driving! Have a nice weekend, Joe Wajda General Manager

January 08, 2015

Pleasant Sales Experience Shane Henderson provided a great sales experience. He was friendly, patient, knowledgeable and courteous. Shane made the car shopping experience pleas More

by ChrisJun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Henderson
Jan 08, 2015 -

World Subaru responded

Hi ChrisJun, Thank you for coming in to see us and leaving a comment about your visit! I am very happy to see Shane was able to assist you in your search for the right vehicle. We try our best to provide each customer that walks through our doors with exactly what you said, a "pleasant sales experience". Shane is a wonderful employee of ours who is understanding and willing to go out of his way to help a customer find exactly what they are looking for. Thank you for trusting in us and please come back at any time! We'd be happy to assist you in the Sales or Service Department. All the best and Happy New Year! Joe Wajda General Manager

January 06, 2015

Great sales experience I had a great sales experience working with Girsh Berman at World Subaru. I'm not normally one who enjoys going to car dealers, but Girsh was courteo More

by MrBruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Jan 07, 2015 -

World Subaru responded

Hi MrBruce, Thank you for taking the time to leave a comment regarding your experience at World Subaru. I am very happy to see you had a nice experience when visiting us. First, let me say, thank you for giving us a shot and coming in. Girsh is a really great employee of ours. He is very friendly, extremely informative and very much determined to help the customer find exactly what they are looking for. We understand that purchasing or leasing a car can be a very overwhelming and so we do our best to make the situation easy-going and pleasant. Thank you and congratulations! All the best, Joe Wajda, General Manager.

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