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World Subaru

Tinton Falls, NJ

4.9
3,403 Reviews

688 Shrewsbury Ave

Tinton Falls, NJ

07701

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Showing 3,403 reviews

March 26, 2015

pleasant, informative, friendly, and fair I just bought a 2015 Forester from Girsh Berman, (my third) the service and overall experience could not have been better. This was a completely posit More

by fishandships
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Mike D'aiello, Mike Lomazzo, Lou Zuluaga, Girsh Berman, Nancy Miller
Mar 27, 2015 -

World Subaru responded

fishandships, Congratulations on your Forester purchase! It's great to see you have liked that vehicle that much (we can't blame you) that you continue to buy it. The Forester is a fantastic ride. I am excited to see that each of our team members were able to add to the enjoyable and successful experience that you had. On behalf of the entire dealership, we wish you all the best with your vehicle and welcome you back at any time. If you need anything at all please do not hesitate to stop in or give us a call. Have a nice weekend, Joe Wajda General Manager

March 24, 2015

2015 wrx Our sales associate, Safet, was very personable and was able to help us with everything we wanted to know about the car. He worked with us to come to More

by cmac427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safet Salaj
Mar 24, 2015 -

World Subaru responded

Hi cmac, Congratulations on the purchase of your new car! I am very excited to see Safet was able to assist you in getting the right vehicle for you. Customer service is very important to us. With that, we try to treat each customer as family. We don't want to pressure you into getting things you didn't come for and simply want to assist you along the way of getting you into the car you have always pictured. Thank you for taking the time to leave a message and please let us know if there is anything else we can do. We'd be glad to answer any questions you may have, show you around the sales lot again or help you out in the Service dept. All the best, Joe Wajda General Manager

March 23, 2015

Friendly quality service Lester was great and didn't try to push past my limits. Got a brand new '15 wrx for a great price and felt like I was being treated as if I was one of More

by Bjc6590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Soto
Mar 24, 2015 -

World Subaru responded

Hi Bjc6590, Thank you for leaving such a great review. I am really happy to see Lester was able to get you into the vehicle you wanted and at the price you were looking for too! That sounds like the best of both worlds. Here at World Subaru we try our best to treat each customer with the respect and attention that we would want in this situation. Within the car dealership industry, it's very easy to create a money hungry situation where the customer feels uncomfortable and pressured. And with that we strive to to be the exact opposite! We treat our customers as we would like to be treated and Lester is a great representation of the customer service we provide on a daily basis. Congratulations on your WRX! Enjoy driving and if you need anything else, we are here for you! Joe Wajda, General Manager.

March 22, 2015

Completely positive experience buying a car this week This was the third Subaru dealer I visited over a one month span. I went here despite living 40 miles away because of their large inventory. I was gre More

by stevenb30
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nissim
Mar 23, 2015 -

World Subaru responded

Hi Steven, Thank you for taking the time to leave a message about your experience at World Subaru. I am excited to see that you traveled 40 miles to find the right vehicle for you. It's great to know that off the bat you were treated with a friendly introduction. We try our best to provide excellent customer service to each individual who walks through our doors. As you probably noticed (from your other dealership experiences) buying a car can be an overwhelmingly high pressure situation. The sales representatives are not always working with the intent of solely helping the customer. Unlike other dealers, our team is very well-informed on the cars and their equipment. They are also really determined to help you find exactly what you came in looking for. Isaac is a great representation of that overall. Congratulations on your purchase and all the great stuff that comes along with it. I wish you all the best with your ride and if you need anything else, we're always here to help. Sincerely, Joe Wajda General Manager

March 21, 2015

New Car Buying Experience The buying experience at World Subaru exceeded our every expectation, from the first day we walked into the dealership through closing the sale. We a More

by Forester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riccitelli
Mar 23, 2015 -

World Subaru responded

Forester, Thank you for leaving a review about your visit to our dealership. I am so happy to see we exceeded your expectations throughout your entire experience. It's great to see that we ranked outside the characteristic high pressure situations that car dealers often portray themselves as. We are truly here to help you find the right vehicle for you. We believe that our customers deserve the best and with that we provide our knowledge and intent to assist you as if you were family. Congratulations on your purchase! Thank you again for your kind words and please come back to see us at any time. We'd be happy to see you! Joe Wajda General Manager

March 20, 2015

Amazing Sales Team I just wanted to thank Vance and Lester for all the help they did for me to get me in my New Subaru Forester!!! After my car was totaled in an acciden More

by tiffdespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D'aiello, Lester Soto
Mar 20, 2015 -

World Subaru responded

Hi tiffdespo, One, let me say, I really appreciate you taking the time to leave a message regarding your visit to our dealership. Two, congratulations!! The Subaru Forester is a great vehicle, it's really well known for being a fantastic ride all around. I am so happy to see that Vance and Lester were able to help you out in providing some extra test driving time. We try our best to provide excellent customer service as our customers are very important to us. On behalf of our entire dealership, thank you for coming in to see us. Please come back at any time, we'd love to assist you on the lot again or even within our Service Department. Enjoy driving! Have a nice weekend, Joe Wajda General Manager

March 16, 2015

wonderful experience I had an amazing experience at World Subaru. The staff is so knowledgable and patient. I would 100% recommend this dealership and the staff to anyone More

by Ashley.finamore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wajda, Mike D'aiello, Rich Riccitelli, Kelly Liberti
Mar 17, 2015 -

World Subaru responded

Hi Ashley, Thank you for taking a minute to leave a comment regarding your visit to our dealership. I am very happy to see you were treated with the professionalism and courtesy that you deserve. Customer Service is extremely important to us as at the end of the day, we really owe it all to our customers. If you need any other assistance regarding your vehicle within the Service Department or even more browsing on the sales lot we'd be happy to assist you along the way. Thank you again, Joe Wajda General Manager

March 12, 2015

Glen "JR" Miller is the man! Got a great deal on a new 2015 Impreza and very friendly service the whole way through. This is my second lease with JR and he's always been great abo More

by Matt H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen "JR" Miller
Mar 13, 2015 -

World Subaru responded

Hi Matt, Congratulations on your new Impreza purchase! That is a fantastic vehicle that is really going to keep you happy day in and day out. I really appreciate you being a returning customer to our store. We try our best to provide great customer service to each person that walks through our doors. I am really pleased to see JR has been able to assist you in two separate instances now. Thank you for also utilizing our Service Department! You are the ideal customer for us, I'm glad we have been able to help each other out! Thanks again for the message and we wish you all the best with your vehicle. If you need anything, we are always here willing to help you at any time! Have a nice weekend, Joe Wajda General Manager

March 11, 2015

February 28th Purchase Girsh did a great job at handling another client and myself simultaneously. He remembered who I was from my last purchase 4years prior. He was profess More

by Kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girsh Berman
Mar 11, 2015 -

World Subaru responded

Hi Kid, Thank you for your comment! I am really happy to see Girsh remembered you from years ago! He is a fantastic employee of ours and a great representation of the dealership overall. Girsh and his family are loyal Subaru drivers and that alone shows how reliable and safe the vehicles are. I wish you all the best with your purchase! That is very exciting! If you need anything else we are here to assist you. All the best, Joe Wajda General Manager

March 10, 2015

World Subaru, Girsh Berman and Michael Lmazzo are the Best! My husband and I picked up our Subarus this week (a Forester for me and a Crosstrek for my husband), and we couldn't be more pleased. Michael Lamozzo More

by faithmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lomazzo, Girsh Berman
Mar 11, 2015 -

World Subaru responded

faithmary, Thank you for taking the time to leave a message. I am so happy for both you and your husband on the purchase of not one but two new vehicles! The Forester is an absolutely amazing vehicle with great features and safety reliability. The Crosstrek is just as impressive with great fuel economy as well. I have to say, I am jealous that your family will be riding in style with both! On behalf of Girsh, Michael and our entire dealership, we really appreciate you coming into our store. If you need anything else on the lot or within our Service Department we are here for you! All the best, Joe Wajda General Manager

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