World Mazda Kia North

Purchased my second car from Kia/Mazda I purchased my Optima in August from Kia and worked with Kelsey, she was great helping me find the perfect car for me. At first, I felt like the back I purchased my Optima in August from Kia and worked with Kelsey, she was great helping me find the perfect car for me. At first, I felt like the back and forth was time consuming and frustrating. It was only frustrating because I didn't understand their process which now I really appreciate. The sales staff (and other staff) try to spend quality time with their customers to build a foundation and establish a relationship with you. They are truly there to add you to their family and make every attempt to create this relationship. I worked with Victor during financing and as I stated above he went above and beyond. Dealing with the staff is a great experience, so if you find yourself a little frustrated keep in mind they are not just trying to sell a car but more establish a foundation. I have had my car in for service and had a little snag. I know usually you only hear either all good or all bad. Well as humans mistakes will always be made but the difference is that the customer service is OUTSTANDING. They will make any bad situation better, so talk to them and allow them the opportunity, you will be happy with the outcome. So now my most recent visit. The beginning started off a little rocky with a personality conflict, but this was not an issue...I found George at the Mazda building. George helped my son and I find the perfect car. We purchased a used (none Kia/Mazda) and received the same level of care as if we purchased the most expensive car on the lot. George was amazing, he was open, upfront, honest and tentative. Again, he talked to us. Not because he wanted to sell a car but it was all about establishing that relationship. Mike, the new General Manager, promptly greeted us and we began the process of buying the car. As we were waiting our turn, I spotted Victor, who remember me and we chatted a bit catching up on things as if we had been friends for years, which reinforces that relationship building. For this car we worked with Nancy in Finance, who was just as friendly and welcoming as Victor was in August. To be honest, we encountered some issues. Not big issues, but none the less frustrating. But as before not an issue, any problem that we encountered was addressed immediately and resolved. Everyone there went over and above what I have found at other dealerships. Customer service and relationships are what they stand for there. I could go on and on but I'll leave you one last thought. Next time I buy a car it will be here, and if George is still working he will be my first pick. When my car needs servicing, I will take it here, not even a question. More

Purchasing a new vehicle My husband & I had a great experience purchasing our Kia Soul Maria Garza was very helpful to us. She answered all of our questions & very attent My husband & I had a great experience purchasing our Kia Soul Maria Garza was very helpful to us. She answered all of our questions & very attentive to our needs in purchasing a vehicle. Thank you Maria we love our new vehicle. Mr & Mrs Juan Polanco More

Purchasing and financing Great expiriance at legend Kia guys over there are owe some specially the service and sales with new managers specially sarah Davila was great sales p Great expiriance at legend Kia guys over there are owe some specially the service and sales with new managers specially sarah Davila was great sales profesin More

The only person I buy from- Mark Apao! From our first sit down Mark was up front and honest. When I wanted something that could have put me in a financial choke hold, he didn't push me to i From our first sit down Mark was up front and honest. When I wanted something that could have put me in a financial choke hold, he didn't push me to it for the sake of a sale but gave me the true long term picture I could be walking into, and showed me vehicles that came with warranties and rebates so that I could have more financial peace in my new car. He's the salesman who cares about YOU and not just what your purchase can do for him. That's a hard-to-find kinda guy in that type of business.. I've purchased 4 cars from him already, and I guarantee this much- if he's still in the car business when I'm ready for my next purchase, it doesn't matter what he's selling...Chevy, Kia, Ford, Mazda...I'll be doing business with him again. Mark Apao is by far the best guy to work with! More

Great customer service Joel Villarreal was very professional, knowledgeable, & friendly. Mike the GM went out of his way to make my deal one that i was happy with. I was n Joel Villarreal was very professional, knowledgeable, & friendly. Mike the GM went out of his way to make my deal one that i was happy with. I was not happy with Osch :( More

Trade In/Upgrade This is my second purchase from Legend Kia and probably not my last. Always a great experience. The service and sales staff are very friendly and he This is my second purchase from Legend Kia and probably not my last. Always a great experience. The service and sales staff are very friendly and helpful, and I love my Kia Soul. More

Thanks Stefani Hidalgo This young lady went above and beyond in making sure I got into the right car for my family. The entire staff was extremely friendly and made me comfo This young lady went above and beyond in making sure I got into the right car for my family. The entire staff was extremely friendly and made me comfortable. Thanks guys. More

SIMPLE THE BEST SERVICE Service department goes above and beyond to meet your expectations. They keep my vehicle in optimum condition. I would recommend the service departmen Service department goes above and beyond to meet your expectations. They keep my vehicle in optimum condition. I would recommend the service department even if you don't own a KIA. Their team of people is just the best More

Best Car Buying Experience I just bought a 2015 KIA Sorento from Legend KIA from Jeremy. I was greeted as soon as I walked into the dealership, which was very clean and comfort I just bought a 2015 KIA Sorento from Legend KIA from Jeremy. I was greeted as soon as I walked into the dealership, which was very clean and comfortable. Jeremy offered me beverages and snacks right away, catering to my needs as a customer. The manager, Mike was absolutely wonderful as he gave me the information I needed to choose the right car for me as well as a great payment. More

One happy Customer I love my Mazda CX-5. Sarah and Osh were absolutely lovely, very professional, and attentive. I did not feel pressure like I have felt in the past w I love my Mazda CX-5. Sarah and Osh were absolutely lovely, very professional, and attentive. I did not feel pressure like I have felt in the past with other dealerships. This was the first time I enjoyed buying a car. More