World Hyundai Matteson

I purchased several cars over the years from all kinds of dealers but the service I received from World Hyundi was supreme Tom Vitogiannis was my Sales Professional. I must say Professional he was he answere dealers but the service I received from World Hyundi was supreme Tom Vitogiannis was my Sales Professional. I must say Professional he was he answered all my questions and concerns he used no pressure to sell. When I got there he came upto me told me his name and said he will be over to the side if I had any questions. I looked at the car with no one trying to sell me anything. Nicelly done Tom!! after picking the car he made sure there was no time being wasted. He had me approved (With not that great of a crdit record) and in the car within an hour which was gret since I had two kids with me now I'm a very Happy owner of a 2012 Veloster. Thanks to everyone at World Hyundai especially Tom Vitogiannis ones more NICE JOB TOM !!!!! Jaroslaw K. Plainfield IL More

This is how car buying should be. They were friendly and created a no pressure atmosphere. I feel that we recieved a fair price for our car. created a no pressure atmosphere. I feel that we recieved a fair price for our car. More

Situation resolved with aftermarket tint thanks to Louie. Thank you for taking the time to correct this situation and understanding my frustration. Other people should take an example from you. Thank you for taking the time to correct this situation and understanding my frustration. Other people should take an example from you. More

In all my experiences with dealerships so far, none have been better than World Hyundai in Matteson. They treat their customers with respect and worked really hard to get me the exact car I wanted. I bought been better than World Hyundai in Matteson. They treat their customers with respect and worked really hard to get me the exact car I wanted. I bought a 2012 Veloster in Vitamin-C, and it was really hard to find. But they really took care of me and now I love my car! Overall, great experience and I would not hesitate to buy another car from this dealership, and to also recommend it to friends & family. :-) More

This place is Awesome!! We bought a 2012 Hyundai Sonata Limited and the entire transaction was quick and painless. Our sales guy Eric Drew was excellent and comes highly recommended!! Eric was very atte Limited and the entire transaction was quick and painless. Our sales guy Eric Drew was excellent and comes highly recommended!! Eric was very attentive, had lot's of product knowledge and was all around the best car salesman my husband and I ever worked with. He gently walked us through the process and explained everything in great detail. I was even impressed with the test drive, Eric wanted us to get a really good feel of the car first and foremost while most car salesmen want to rush back to crunch numbers. Our entire experience at World Hyundai was nothing short of positive, even the GM worked magic at getting us the price and terms we were happy to leave with, I will come here again and again. I LOVE MY NEW SONATA LIMITED, thanks World Hyundai!!! More

This place sucks!!!!! I went there after speaking with them on the phone they promised me a GREAT DEAl and a low rate. When I go there, they wanted me to pay 620.00 a month for a 21,000 car and give the them on the phone they promised me a GREAT DEAl and a low rate. When I go there, they wanted me to pay 620.00 a month for a 21,000 car and give the 2,000 down. The rate was ridiculous. They lied and the Finance guy(found out he was just another sales person) hid from me after the sales lady told him I was not going for it. On the bright side, I went to Nissan with the same credit and got a 2011 Altima 1% interest rate 500 down and 400.00 payment. Don't waste your time at World Hyundai! More

I've purchased many cars over the years but my recent purchase of a Hyundai Elantra at World Hyundai through Dennis Wippo was hands down the best car buying experience I've had. Not only did he get me a purchase of a Hyundai Elantra at World Hyundai through Dennis Wippo was hands down the best car buying experience I've had. Not only did he get me a better price then the other places I visited, it was the sales experience that had me return 3 months later to buy another new car through him for the second driver in the house. I have 2 Hyundai dealerships closer to home but they made it worth it to me to make the trip. They've won customers for life. More

This was the worst experience I have ever had anywhere. After communicating with Ken and Melissa, upon entering World Hyundai I was given to an assistant salesperson, Rory Clemons. Next I was told that th After communicating with Ken and Melissa, upon entering World Hyundai I was given to an assistant salesperson, Rory Clemons. Next I was told that the car that I was interested in buying was at another store by Ken (Kareem) because a client wanted to see it over there and he would call to see if they could bring the car over. Rory then informed me of another story. Rory informed me that the car was originally at there store but was shipped to the Family Hyundai Store because that was where it was to be kept. Rather Ken (Kareem) was truthful or Rory, approx. 1 hour before arriving to the World Hyundai dealership I specifically asked if they had the car there since I would be driving a distance to purchase the vehicle. Upset, I still decided to go along with the car dealership and ride with Rory to the other dealership. The only loaner car Rory could get was a 2007 or later Hyundai Accent. This was a little inconvenient for the 3 people (including myself) plus the salesperson. Rory informed us that the ride would not be long. How wrong could this be, we rode from the Matteson, Il dealership to the Tinley Park dealership whic was quite a drive. The ride over was very uncomfortable. The Accent shut off 4 times(the four red lights we unfortuanetly encountered) and the fact that we(the client) had to inform Rory to place his seatbelt on. During the ride Rory also asked very personal questions, (twice), specifically asking how I had come into such a large sum of money to pay for the car. I was very disturbed by the way the question was repeatedly asked. Next after seeing the car at the Family Hyundai dealership, I asked Rory what approx. the price would be after taxes. After hearing the price I informed Rory that the price was too high and I would have to pass. Rory then called his boss and they told me that they would be able to work out the price and to have me drive the car back to the dealership. With all of the transporting of the vehicle, the mileage had exceeded the internet mileage that brought me to the dealership in the first place. After driving the car back to the World Hyundai dealership, I then reinformed Rory of the price that I could pay. The price that he returned with was approx $500.00 over what I was planning on spending cash to buy. His boss, an african american whose name I did not catch, then came out and informed me in a very sassy and unprofessional tone, "I think the problem is we are showing you to much car. It doesn't matter if you're paying cash or financing, it's the same to us, when the bank pays us thats like cash. I don't mind dropping the price if I'm going to lose $300 but if you're talking about $800 you're talking about somebody losing there job." Why is it so much? "You live in chicago and the tax is 9.2% plus the license plates, if you get a car today we're going to give you license plates." I have license plates already that I want to transfer. I then told the saleslady that I would still pass because that was just $500 more than I planned on spending. The saleslady abruptly got up, showing us her back and walked away. While she was talking I did my own math(thank you for calculators on cell phones) and found that the price of the car(which I rounded up for quick computing) with the 9.2% taxes would have still been $400.00 less than the price that she claimed it to be because of taxes. I also went home and added the fees and still came out cheaper than the price she quoted. The overall service of the World Hyundai dealership in Matteson was deplorable and unprofessional. If the service had been better I might have spent the extra $400.00 (no financing) for the vehicle. However, after there salesmanship I am upset that I spent the $30.00 in gas to get to there establishment. More

One I recommended this place to my son who is in the military because of the pick a payment advertisement and the sales man told us that it's to get people in. They only do the pick a payment once a mon military because of the pick a payment advertisement and the sales man told us that it's to get people in. They only do the pick a payment once a month. They tried to get us with a high down payment. We left. They wasted our time more then we wasted theirs. I wil not be recommending this place to anyone. Libertyville Chevrolet took very Excellent care of us. We appreciate world hyundai for not being a help, it gave us a better place to shop for a excellent used car. I perferred the hour & eight minute drive to Libertyville Chevrolet it was worth the gas v.s the thirty minute ride to world hyundia, that really was a waste of gas. And they lied about being a part of a program for military people. So sad. M. Beeks More

I saw their advertisement on TV. They stated Bad Credit, No Credit NO PROBLEM. I called and talked to Jimmy. I was very honest about how bad my credit was and that I was in Chpt. 7 currently. He said NO No Credit NO PROBLEM. I called and talked to Jimmy. I was very honest about how bad my credit was and that I was in Chpt. 7 currently. He said NO PROBLEM, come on out! I told him I really live far and don't want to come out for nothing. He asked for my social and ran my credit telling me NO PROBLEM. YOUR FINANCEABLE. I told him I have no money down and please don't lie to me since they are so far. Again, very rushed he said YOUR APPROVED come on in! I went there and RIA the finance manager said I need a co-signer or money down. I explained I told them I didn't hae any & why didn't she tell me over the phone. She said she would call me Monday. She blew me off and didn't have the courage to call. I called several times, she dodged my phone calls and Jimmy gave me the run-a-round on the phone again. Angie was nice, I have no problem with her. Just because people have hard ships in life you shouldn't LIE TO THEM and make them waste their time and gas. They could have told me that over the phone. If I DO raise the down payment, I'll give it to a dealership that isn't SMARMY. More