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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.5
1,252 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,252 reviews

October 15, 2024

This review process is conducted in a unclear manner. A 1-5 star rating is not best, if the associate is rated as a failure if they revoles than 5 stars. It should be a yes or no rating, that is clear. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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October 15, 2024

Worst dealership I've ever dealt with. Complete Mickey mouse operation all the way from the GM down to the sales team. They will lie to you and think nothing of it. Zero integrity. Would n More

by Firedog1228
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Cartwright , Jeff Beard, Ryan Waldon
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October 15, 2024

The dealership has been willing to give me discounts on service to always give me the best possible price and the service advisor Danny has been very kind and helpful to me. More

by steven.navarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Oct 18, 2024 -

World Ford Pensacola responded

Hi, thank you for taking the time to leave a review for us at World Ford Pensacola. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Fast & friendly service! My service person was very kind & knowledgeable. The waiting area was super clean & comfortable as well. More

by mgriffin1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith
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Oct 18, 2024 -

World Ford Pensacola responded

Hi, thank you for taking the time to leave a review for us at World Ford Pensacola. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Worst dealership I've ever dealt with. Complete Mickey mouse operation all the way from the GM down to the sales team. They will lie to you and think nothing of it. Zero integrity. Would n More

by Firedog1228
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Cartwrignt, Jeff Beard, Ryan Waldon
Report | Print
Oct 18, 2024 -

World Ford Pensacola responded

Firedog1228 We’re sorry that, despite our efforts to resolve your concerns, we were unable to meet your expectations. We did offer to take the truck back at no cost, but we understand that you declined this option. If there’s anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Nathan Cartwright General Manager n.cartwright@worldford.com

October 14, 2024

We have been a loyal Ford customer for two generations. My father purchased his Ford Ranger from them, and I purchased our second F150 from them. I couldn't be happier with the service and the truck. More

by lenny1423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
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Oct 17, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! We look forward to your next visit! Take care!

October 14, 2024

Outstanding Brian was very helpful. I couldn’t have asked for anymore. You help me when I needed to help got me a golf cart and drove me around and I appreciate that. More

by daviddwf77
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Jones
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Oct 17, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at World Ford Pensacola! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2024

Convenient location, knowledgeable staff but long waiting time for work to be completed. Thank you More

by Nolesfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Oct 18, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

Have purchased two vehicles from World Ford. Have had both serviced there. My experience has been positive. More

by chance85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Mcwatters
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Oct 13, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

Everyone was courteous and seemed to care. Nice building I will come back for sure More

by mrfamu03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White, Zane Presley, Dan Blocker, Rick Manzoni, Brandy Wells
Report | Print
Oct 13, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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