World Ford Pensacola
Pensacola, FL
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Constant, reliable, courteous, professional, the World Ford team met me at the door and immediately began the process in making sure I left satisfied. Ford team met me at the door and immediately began the process in making sure I left satisfied. More
Very nice people, but they are not versed in the maintenance process, I have ask every time I have been in for maintenance for full synthetic oil and the receipt I get back listed the oil as synthet maintenance process, I have ask every time I have been in for maintenance for full synthetic oil and the receipt I get back listed the oil as synthetic blend. More
The service I had was an oil change. The communication was effective efficient very friendly staff. The wait time was excessive. I made a 7 AM appointment and it took an hour and a half. The communication was effective efficient very friendly staff. The wait time was excessive. I made a 7 AM appointment and it took an hour and a half. That is an excessive amount of time for simple oil and filter change, especially when an appointment has been made. More
This morning my vehicle went down, Made a phone call and spoke with Bryan Fitterling and Boom he took absolute care of me. Professional Prompt and went above and beyond my expectations. Bryan is a 5 Star Te spoke with Bryan Fitterling and Boom he took absolute care of me. Professional Prompt and went above and beyond my expectations. Bryan is a 5 Star Team leader for sure. Thank you and I hope he’s recognized for the 5 Star Customer Service! More