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World Ford Pensacola

Pensacola, FL

4.5
1,252 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,252 reviews

October 19, 2024

Constant, reliable, courteous, professional, the World Ford team met me at the door and immediately began the process in making sure I left satisfied. More

by Jordancory3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Oct 23, 2024 -

World Ford Pensacola responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2024

Very nice people, but they are not versed in the maintenance process, I have ask every time I have been in for maintenance for full synthetic oil and the receipt I get back listed the oil as synthet More

by ormj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 20, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (850) 476-9050 so we can assist you further.

October 18, 2024

Customer service is outstanding. Kept me updated on everything while I waited for the repairs to be done. More

by mhar1985426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Wolfel
Oct 20, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2024

They discovered and made the needed repair. Kept me informed of progress. I’m going to refer them to others More

by jimblea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Oct 20, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2024

Clean, organized and on time. Was able to get a service appointment the day before which was excellent More

by Nbillsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 20, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

The service I had was an oil change. The communication was effective efficient very friendly staff. The wait time was excessive. I made a 7 AM appointment and it took an hour and a half. More

by davidwray945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 19, 2024 -

World Ford Pensacola responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Thank you for taking care of all the recalls quickly getting me in and out More

by stumpcatbullies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas wolfel
Oct 19, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

World Ford did an excellent and professional job with the work they did on my truck. Could not be more happy with the service. More

by Denis.mckinnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Wells
Oct 19, 2024 -

World Ford Pensacola responded

Hello Denis, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Preston was great! Kept me notified of everything being worked on with my car. He’s great! More

by kristaartinger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Oct 19, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

This morning my vehicle went down, Made a phone call and spoke with Bryan Fitterling and Boom he took absolute care of me. Professional Prompt and went above and beyond my expectations. Bryan is a 5 Star Te More

by Skyeking01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
Oct 19, 2024 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!

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