World Ford Pensacola

Ellen took good care of me and let me know what maintenance was.being performed on my truck. maintenance was.being performed on my truck. More

Perfect experience! Bryan was polite, efficient, and knowledgeable. The service took only one hour and the truck was returned to me in clean shape. I was also updated vi Bryan was polite, efficient, and knowledgeable. The service took only one hour and the truck was returned to me in clean shape. I was also updated via text on the inspection of the truck. Nice work y’all! More

Ellen from service was friendly, courteous and informed me about my vehicle from the time it was turned in until I picked it up. me about my vehicle from the time it was turned in until I picked it up. More

In all my many years of dealing with care service, World Ford provided the best experience I’ve ever had! There were unusual circumstances in play & they figured out ways to make things happen. They were pr Ford provided the best experience I’ve ever had! There were unusual circumstances in play & they figured out ways to make things happen. They were professional yet kind and friendly! More

Everyone I spoke with was very nice and helpful. My only disappointment was when I called to make an appointment I was told there was a waiting period. So I made an appointment two weeks out. Howeve My only disappointment was when I called to make an appointment I was told there was a waiting period. So I made an appointment two weeks out. However, when I got to my appointment at the dealership I was told I would need to leave my vehicle if I wanted to get in line. This was a problem as I drove almost two hours to get there. The answering service and the dealership are not on the same page! More

The service manager I worked with was really friendly and helpful. He provided additional insight into my service plan helpful. He provided additional insight into my service plan More

Great customer service and friendly staff. I appreciate World Ford coming out to pick up my vehicle. I appreciate World Ford coming out to pick up my vehicle. More

Great service today. Quick and easy. The Service Advisor, Bryan, was fantastic. I'll be bringing my vehicle back next time. Quick and easy. The Service Advisor, Bryan, was fantastic. I'll be bringing my vehicle back next time. More

The service was excellent And the staff was very helpful Danny Mcwatters reminded me it was customer appreation day and saved me $40.00 on my oil change. Danny Mcwatters reminded me it was customer appreation day and saved me $40.00 on my oil change. More

Quick understanding of issues. Prompt communication via text, phone and emails. No pressure for other services Prompt communication via text, phone and emails. No pressure for other services More