World Ford Pensacola

excellent Louis was very helpful and knowledgeable about the service being performed on my vehicle. The work was completed in less time than the recall had said Louis was very helpful and knowledgeable about the service being performed on my vehicle. The work was completed in less time than the recall had said was required. Thank you Louis and the World Ford team. More

I would do it again!!! As a single mom, although I was initially intimidated and anxious about buying a first car for my daughter by myself, I couldn't have had a better exp As a single mom, although I was initially intimidated and anxious about buying a first car for my daughter by myself, I couldn't have had a better experience with Lisa Fillingim. I had done my research and homework prior to stepping onto the Ford lot so everything Lisa shared with me was right on point. I was comfortable and confident from the first time Lisa reached out to me after I made an inquiry at the dealership. I was prepared for a tough, monotonous negotiation but there was absolutely no haggling because they came in reasonably under the Kelly Blue Book price. I never once felt taken advantage of or embarrassed in front of my daughter. This was most definitely the best experience I have had in obtaining a new used car which is important to me since I want to model positive experiences for my daughter to emulate as she matures. The entire staff was friendly but Lisa especially helped us out. Not having another licensed driver to get our Ford Taurus home, Lisa took her own time to get our car home to Gulf Breeze. That was 1 hour of her own time she generously donated to us after the sale was complete. I have already asked for Lisa to keep an eye out for a car for me! I will, without reservation, do business withe Pensacola FORD again and I am really looking forward to working with Lisa Fillingim again! She has called to check on us to make sure we are still having a great experience with our FORD...AND WE ARE!!!! More

First service on new Explorer Thanks for a good, quick first service on my new Explorer. The boys really loved the Mustang show, food & shopping in the parts department; and free Thanks for a good, quick first service on my new Explorer. The boys really loved the Mustang show, food & shopping in the parts department; and free balloons. It was a fun morning, and I've never said THAT about a car service shop before. More

A Deal Too Good To Pass Up! Omar helped me find Just the Right Truck. He spent several days and even more hours pouring over features and options until we found the perfect truck Omar helped me find Just the Right Truck. He spent several days and even more hours pouring over features and options until we found the perfect truck. With Bob's help we agreed on a price that I simply couldn't pass up. This is my third vehicle from World Ford and each time I've been impressed by the no-pressure sales but this time I was especially impressed by Omar's integrity and straightforward approach to selling. He went above and beyond to find my truck and at a price we could both feel good about. Thank you, Omar and Bob, for all your help and good conversations. More

Louis Zanders at World Ford Pensacola Cares I always take my Fords to World Ford. Top notch technicians, great service agents and a clean, peaceful dealership. I have a great appreciation for a I always take my Fords to World Ford. Top notch technicians, great service agents and a clean, peaceful dealership. I have a great appreciation for a dealership that goes that extra step to make customers feel special. Thanks Louis, for giving me Peace of Mind, when I need my truck serviced. More

Pleased with my purchase We had a very pleasant buying experience with World Ford thanks mostly to Jim Knudsen. He was very helpful to us in finding just the vehicle we were We had a very pleasant buying experience with World Ford thanks mostly to Jim Knudsen. He was very helpful to us in finding just the vehicle we were looking to buy. He also was willing to show us how to operate the advanced functions of the 2015 Explorer we were interested in even though at first it didn't look like we would be buying from World Ford. His attention to detail, friendly manner, and ability to understand our situation helped him to meet our needs. Thanks for a job well done! Even though we only visited two dealers during our search, we contacted and bargained with 5 separate dealers before we decided to buy from World Ford. More

Honda Crosstour ex-l My overall experience at the dealership was very positive. They even tried to accommodate my right time frame for purchase. I came in on a Friday at My overall experience at the dealership was very positive. They even tried to accommodate my right time frame for purchase. I came in on a Friday at 9:30 and walked out with the vehicle by 12:30. The car was priced to sell and the employees (especially Jacob and bob) were more than accommodating. More

Great Deal! Everyone wants to get as much as possible, for a little as possible. I came in with a budget, and a pretty clear view of what I wanted in my vehicle. Everyone wants to get as much as possible, for a little as possible. I came in with a budget, and a pretty clear view of what I wanted in my vehicle. Is been working with Marco for a while on an affordable, late model Explorer. Marco spent his entire afternoon on a Saturday working up figures and finally got me out the door...in an Explorer...with more than I had asked for at a price that would quantify a much lesser vehicle. I was able to get a lot more for my trade-in than anticipated as well, which helped with the bottom line. I left feeling as though I had stolen my new car! It was truly a great experience!!! I'd definitely buy another car from Marco in the future. More

I was surprised at the honesty of the service manager I asked them to look at my transmission because it was making funny noises and to my surprise they actually did! They couldn't identify the problem so I asked them to look at my transmission because it was making funny noises and to my surprise they actually did! They couldn't identify the problem so they contacted the ford engineers and after a couple tries they fixed it. They gave me a free rental while the work was done and kept me informed of the progress. Normally a dealer won't do something like that so I was very happy with the results!! More

Exceptional Service My salesperson Marco Barlow provided me with exceptional service prior to and after the purchase of my truck. The customer service has exceeded what My salesperson Marco Barlow provided me with exceptional service prior to and after the purchase of my truck. The customer service has exceeded what i would expect. I really enjoyed the whole process. Dean did an awesome job explaining and walking me through the technology package that came with my new truck. Thanks for the great service. CB More