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World Ford Pensacola

Pensacola, FL

4.5
1,255 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,255 reviews

August 27, 2024

Judith was amazing. The entire experience was simple, quick and the final price less than quoted. I was very pleased with my service at World Ford. More

by nevermind967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith
Aug 29, 2024 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

Great service at check in and a short wait for help. Nice waiting room and people. More

by cwbrown10376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Wells
Aug 29, 2024 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 27, 2024

My sales man Marco was amazing he made me feel comfortable no pressure just an amazing experience More

by dgragan68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Aug 31, 2024 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

Customer service is a buzz word that does not exist and services are overpriced. Go to a local mechanic, stay away from corporation mechanical services. More

by Rescue723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New guy.
Aug 31, 2024 -

World Ford Pensacola responded

Rescue723, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Nathan Cartwright General Manager n.cartwright@worldford.com

August 26, 2024

The dealership was right on time and the agent that helped was great. Exceeded might expectations More

by jreams1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda foster
Aug 31, 2024 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Quick service and always keeps you updated on your vehicles progress. Very nice waiting area to relax in while you wait. More

by Stylistcarrie81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 31, 2024 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Courteous and dedicated to finding us the right deal. Leistened to our needs and wants and delivered More

by Ggelf1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash Baker
Aug 31, 2024 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Ryan at the service desk was very personable and the work was done quickly and cost was very reasonable. More

by Kentforshee55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 31, 2024 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2024

Brian Fitterling is a great asset to World Ford Service! I would recommend World Ford to anyone. More

by Steve Nader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fitterling
Aug 31, 2024 -

World Ford Pensacola responded

Hello Steve, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

August 25, 2024

Kevin was my service advisor and did a great job of keeping me updated throughout the maintenance process. He explained the charges and expected maintenance time. He was also friendly and easy to chat More

by StangDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 31, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. We hope you have a great day!

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