World Ford Pensacola
Pensacola, FL
Filter Reviews by Keyword
By Type
Showing 1,377 reviews
I was having problems with my first car purchase and the service team helped me immensely! They kept me updated everyday my car was being worked on, explained all the repairs being done, and even supplied m service team helped me immensely! They kept me updated everyday my car was being worked on, explained all the repairs being done, and even supplied me with a rental car! I won't go anywhere else to get my car serviced. More
Best dealership in Pensacola hands down. We bought both of our vehicles there. Jeff the manager is amazing and will work with you on any deal! of our vehicles there. Jeff the manager is amazing and will work with you on any deal! More
These guys rock at world ford,class A professionals all the way,It was a great experience!!I will recommend everyom I know to purchase here the way,It was a great experience!!I will recommend everyom I know to purchase here More
Kathy and Roberta, service writers, are friendly, proficient and knowledgeable. They diagnose the problem accurately and liaise with the repair technician during the service/repair process. They keep proficient and knowledgeable. They diagnose the problem accurately and liaise with the repair technician during the service/repair process. They keep the customer informed of progress. They definitely make me feel like a valued customer. More
The guys at World Ford ( Joe, Cabe & Bob ) were very helpful with the purchase and repair of my 2003 Pontiac Vibe. After spending hours with me finding an affordable used car that I liked, They sent me helpful with the purchase and repair of my 2003 Pontiac Vibe. After spending hours with me finding an affordable used car that I liked, They sent me home on a dealer tag and a full tank so I could bring it back the next day to fix a door handle and look for a vibration with the tire. It turned out I needed all new brakes which they replaced, with no arguments as well as a door handle that had broken off while they were detailing it. They also found the perfect F150 Platinum for my father and were able to " tag Team " us in a very timely manner. Thank you Bob for bringing the prices down to meet both our budgets.. Debra W. More
The salesman, Blake Word, helped us find several vehicles that we were considering. He was not pushy at all. When we narrowed it down to two vehicles, Blake was very helpful listening to our vehicle needs that we were considering. He was not pushy at all. When we narrowed it down to two vehicles, Blake was very helpful listening to our vehicle needs and relating that to the two vehicles. Blake's patience and vehicle knowledge led to us choosing a 2013 Explorer, which we are very happy with. Blake has called us since the purchase to inquire about any problems or questions we might have had. Jeff Thompson, the sales manager, was sure that he could beet the low interest rate at my credit union. Jeff was very courteous and confident he could get us a better rate. So I let him waste his time and try. I am glad he did. He was able to find us a lender that beet my credit union interest rate. This is the first vehicle I have not financed through my credit union. I have and will continue to recommend World Ford, Blake Word, and Jeff Thompson. Thank you Blake and Jeff! More
After an accident we had two estimates for repair. the first estimate was for a little over $7,000. the second was from World Ford and was a little over $11,000. Our vehicle is a new Ford and wanted it first estimate was for a little over $7,000. the second was from World Ford and was a little over $11,000. Our vehicle is a new Ford and wanted it fixed by Ford with Ford parts, but that was a big difference in estimates. Jerry Chancellor, the collision center manager, explained that his estimate was higher because the other estimate, by a different body shop, was done without removing any vehicle parts. The first estimator was not able to see all the damaged and broken parts beneath the surface. I checked with the first body shop and confirmed that Jerry was correct. If Jerry hadn't taken the time to do a proper estimate and explain the difference between the two estimate, I would have had the other body shop fix our vehicle. I am extremely satisfied with Jerry Chancellor, his team, and how my vehicle turn out. It looks brand new and drives that way too. I will recommend World Ford Collision Center to everyone. More
The customer service I received while at World Ford Pensacola is unmatched. They did everything they possibly could to work with me and my budget. The representatives treated me as an "old friend" ra Pensacola is unmatched. They did everything they possibly could to work with me and my budget. The representatives treated me as an "old friend" rather than as a "sale" which is something I have yet to experience at other lots. The service and care that I saw, not only my car buying experience but maintenance for the vehicle is fantastic. They want to make sure that their customers are well taken care and love the vehicle they own so they do all that they can to ensure customer satisfaction. By far my experience at World Ford has been my best car buying experience. More
The sales staff were very easy to work with. We came in having done a lot of research, including test drives of similar cars in the Fusion category, so we knew what a good price was for the vehicle. They m having done a lot of research, including test drives of similar cars in the Fusion category, so we knew what a good price was for the vehicle. They made it easy to work on a great price for each of us without having to do the usual back-and-forth negotiations. They quickly understand that making a deal with us would require a quick solution and they followed through with it. More
Recently purchased a 2013 F150 from World Ford Pensacola and had a great time with the friendly staff. I was greeted by Richard Ferrero and he help guide me to the perfect truck. The focus was on finding and had a great time with the friendly staff. I was greeted by Richard Ferrero and he help guide me to the perfect truck. The focus was on finding the right truck for me. We didn't talk about my trade-in or the price of vehicles, until we found the right truck and took a test drive. Jeff Thompson negotiated a great price on the F150 and gave me a very good price on my Toyota. With the $5500 rebate from Ford and Ford credit, the price of a new truck was better then a low mileage 2011-12. I highly recommend World Ford Pensacola and hope you enjoy your visit too. More