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World Ford Pensacola
Pensacola, FL
1,314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,314 reviews
August 30, 2014
AWESOME EXPERIENCE! The staff here are great and very helpful. They work very hard to get you a good deal. This was our 3rd vehicle purchased from them. I highly recommen The staff here are great and very helpful. They work very hard to get you a good deal. This was our 3rd vehicle purchased from them. I highly recommend purchasing your next vehicle from World Ford Pensacola. More
by James.Malicoat
Employees Worked With
Jeff Thompson, Keith Rodgers, Steve Bogan, Troy Mann, Steve Bogan, Jeff Thompson, Keith Rodgers
August 28, 2014
Excellent customer service Lisa was very personable, knowledgeable and patient, I had a lot of personal phone calls and issues with insurance transfer that she was exceptionally Lisa was very personable, knowledgeable and patient, I had a lot of personal phone calls and issues with insurance transfer that she was exceptionally patient with and made me feel very at home and cared for will definitely refer her to any number of my friends and family More
by km5279
Employees Worked With
Scott White - excellent customer service, Scott White, Lisa Fillingim
August 26, 2014
Zero pressure sale We were looking to buy a used car, and I was very apprehensive. My previous visits to dealerships in the area were little stressful. Paperwork, signat We were looking to buy a used car, and I was very apprehensive. My previous visits to dealerships in the area were little stressful. Paperwork, signatures, pressure to buy. It was completely opposite at Ford. Very relaxed atmosphere, no pressure at all. Jeff and Keith were very professional and friendly. They even let me drive car home to show it to my husband. And no overwhelming paperwork. Very simple and quick. I was impressed. We purchased the car and love it. Thank you Jeff and Keith! It was a pleasure to work with you. I wish it was like that everywhere. More
by Fordfan5974
Employees Worked With
Jeff and Keith , Jeff Thompson, Keith Rodgers
August 09, 2014
Wonderful Friendly Experience Could not have been happier. My wife and daughter went to pick out a reliable car for our daughter to take to college. They did everything possible to Could not have been happier. My wife and daughter went to pick out a reliable car for our daughter to take to college. They did everything possible to make them feel like family. When I arrived it was like I was showing up to a friends house. Jeff and Marco showed us what friendly customer service is. World Ford reminded me about friendly southern hospitality and a different time when Pensacola was a small friendly place. I would recommend World Ford to anyone. Anyone who shows my loved ones respect certainly has earned mine. Jeff and Marco you have can plan on our business for years to come. Matt and Dee More
by matt&dee
Employees Worked With
Jeff Thompson, Marco , Jeff Thompson, Marco Barlow
August 01, 2014
Great!! I had a great experience buying my first car with them! They made me feel comfortable and helped me understand what I was doing. Super sweet ?? I had a great experience buying my first car with them! They made me feel comfortable and helped me understand what I was doing. Super sweet ?? More
by Newusedcar9
Employees Worked With
Troy, Jeff, Steven, Jeff Thompson
August 01, 2014
Car buying should always be this easy! Robert, myself (Daisy) and Stella appreciate Troy for treating us as individuals and not his paycheck-legitimately. Robert and I have purchased and tr Robert, myself (Daisy) and Stella appreciate Troy for treating us as individuals and not his paycheck-legitimately. Robert and I have purchased and traded our fair share of vehicles in the last few years, primarily because I am one of the pickiest people on the face of this Earth. I'm not one of those "it has to be completely loaded" type people, but instead I like to have what I want rather than what my husband (haha) thinks I want. Enter Troy. He recently delivered on our second vehicle in 8 months. Troy even helped with 4 month old Stella when I was arguing with myself (at least I admit it- haha) on the options and vehicle color I wanted. I can't thank Troy enough for his courtesy, professionalism and awesome personality...especially since Stella didn't cry when he held her for me! November 2013: Troy delivered on my husbands 2014 Red F250 Platinum July 2014: Troy delivered on my 2014 Red Explorer We are completely satisfied and have no regrets. Troy is highly recommended by this all-Ford family! More
by DKSlobo
Employees Worked With
Troy Mann
June 16, 2014
They WILL lie to you Just like other reviews on this site, they will lie to you about which inventory they have in stock, anything to get you to come in. Even after cal Just like other reviews on this site, they will lie to you about which inventory they have in stock, anything to get you to come in. Even after calling RIGHT BEFORE coming in, they will lie and say they have it on the lot. When you get there? Oh man, it was there the previous day, and we just sold it. Thanks a lot. They're scammy with just telling you about stock, do you think they won't try to scam you on as much money as they can get? More
by Delearreviewstuff
Employees Worked With
Jeffries, Sales Manager
May 31, 2014
Great experience I was impressed by the level of professionalism and courtesy that Troy showed my wife and I during our time purchasing a new vehicle. He made our car I was impressed by the level of professionalism and courtesy that Troy showed my wife and I during our time purchasing a new vehicle. He made our car buying experience a pleasure and went out of his way to make sure we got what we want and at the price we wanted as well More
by Slaplante
Employees Worked With
Troy Mann
May 10, 2014
Mgr Jason sales person Rick They tell you one thing to get you to drive 1hour and then change there story when you get there. Very disappointed. Waste of time. They tell you one thing to get you to drive 1hour and then change there story when you get there. Very disappointed. Waste of time. More
by Mtaylor1009
Employees Worked With
Rick and mgr Jason
April 22, 2014
Excellent buying experience! Visited World Ford to look at late model used cars for the wife. My wife liked the 2014 Escape Titanium. We test drove a couple of them on one day b Visited World Ford to look at late model used cars for the wife. My wife liked the 2014 Escape Titanium. We test drove a couple of them on one day but wanted to continue to look at other makes and models at other dealerships in the area. Both Jeff and Sonny answered all of our questions and were very confident and comfortable allowing us to take our time and look around and were not threatened when we said that we still planned on looking at other dealerships. To be quite honest, the low pressure sales approach is what brought me back to World Ford the next day! After deciding on a specific vehicle Jeff and Sonny made the magic happen in order to get the vehicle in the price range I was comfortable with. I dont know if I would have bought a vehicle from World Ford if I didnt happen to encounter the services of Jeff and Sonny; but I am glad that I did! The rest of the process was fairly quick and simple. I had per-arranged financing so I did not have to worry about that at the dealership. The finance officer went over the available extended coverages in addition to the normal warranty. I chose not to purchase any other coverages and the finance officer respected my decision and was not over bearing in the matter. All in all this was a great buying experience for my wife and I. I will definitely be back to World Ford when I am ready to buy another vehicle! More
by buggystevenson
Employees Worked With
Jeff Thompson, George "Sunny" Humphrey, Jeff Thompson
