World Ford Pensacola

The best man experience Marco Barlow has the best customer service I have received to this very day. With a kind compassionate service that let me know that not only was I ge Marco Barlow has the best customer service I have received to this very day. With a kind compassionate service that let me know that not only was I getting great deals, I'm getting what I needed not just what I wanted. Every time I go to a dealer I have always felt like I was talking to a salesman. With Marco, it was like talking to a best friend. With an ability to make me smile on a sour day. This is the stature of a man who you ask to be your best man at your wedding. Lol And drive your bride home in the car he custom picked for you and her on this monumental occasion. Marco Barlow, the best man for your occasion More

Great Place to buy a new vehicle We just bought a 2014 F-150. Stuart "Bronco Welch was our salesperson. He did an outstanding job--very thorough, professional and extremely knowledge We just bought a 2014 F-150. Stuart "Bronco Welch was our salesperson. He did an outstanding job--very thorough, professional and extremely knowledgeable about the Ford products. Super friendly and easy to deal with. Scot White the F & I manager was easy to work with and did his best to not waste our time with all the paperwork. I would totally recommend shopping World Ford for your automobile needs Brian L Jordan More

Oujtstanding Experience Purchased a new 2014 F-150. The facilites were outstanding. Found all persons I came in contact with were extremely friendly, yet highly professional Purchased a new 2014 F-150. The facilites were outstanding. Found all persons I came in contact with were extremely friendly, yet highly professional. Mr Aaron Babb, my sales person, was professional, friendly and extremely knowlegeable of the F-150. It was enjoyable to see a person who enjoyed his work. Scott White and Jake Whitmore were very helpful regarding financing etc. It was an enjoyable experience working with these Professionals More

One tough customer I was real hard for Aaron to satisfy. But he spent three days making sure that he got it right and me happy. Thanks for your help and time. I was real hard for Aaron to satisfy. But he spent three days making sure that he got it right and me happy. Thanks for your help and time. More

Thank you! Thank you to Marco not just for customer service but also for product knowledge. From my previous experience, salesmen do not always have both assets Thank you to Marco not just for customer service but also for product knowledge. From my previous experience, salesmen do not always have both assets. I came into the dealership with an idea of the options and features but not the vehicle that would best suit my needs. Marco listened and was able to match my perfect car with my needs and wants. When the time comes, I will return for my future car needs. More

Purchased a new Ford Explorer Sport. Great Experience! Working with Jim was a gratifying experience. He knows the cars and listens to the customers wants and needs. My wife and I had different concerns in Working with Jim was a gratifying experience. He knows the cars and listens to the customers wants and needs. My wife and I had different concerns in what we wanted and needed and he addressed both of our concerns/issues with knowledge and experience of the vehicles in question. Jim is a impressive and dealt with us fairly. He showed true Customer Service experience which can be hard to find nowadays. His attitude and attention to detail was great. He provided numerous vehicles via the internet meeting the requirements we provided. Once reviewed we let him know the ones we liked, scheduled an appointment and he and the vehicles were there and ready. Nice change for what I had been through in previous purchases at other dealers. He's an asset for World Ford. I will recommend Jim and World Ford sales team to friends and relatives. More

Super salesman I recently purchased a 2014 F150 from World Ford . The salesman was Marco Barlow. The Lariat was chock full of innovations and Marco took the time to I recently purchased a 2014 F150 from World Ford . The salesman was Marco Barlow. The Lariat was chock full of innovations and Marco took the time to show me how each item functioned. Marco is a no pressure salesman who patiently waits for any questions you might have. He is a very knowledgable young man with a great personality. I have bought my last 2 F-150's at World Ford and will more than likely purchase my next one also. Kudos to all the staff at World Ford. More

A great buying experience at World Ford. Thank you Brian Thomsen and world Ford for a great experience buying my new Explorer. I shopped for months and drove dozens of new and used cars. The Thank you Brian Thomsen and world Ford for a great experience buying my new Explorer. I shopped for months and drove dozens of new and used cars. The deal was easy and priced right. I have already driven my new car across the state with peace of mind. Recommended if you are in the market to buy a new Ford. More

They will work with you and go the extra step to help you I have a Ford Taurus with over 100,000 miles. I do not have a lot of money and must find a way to keep car going. My engine light kept going off. A I have a Ford Taurus with over 100,000 miles. I do not have a lot of money and must find a way to keep car going. My engine light kept going off. After replacing a required vacuum hose, a day later the light came on again. It turns out I also need the idiler valve replaced. I was upset and could not understand how this could be. Mr. Loper replaced it for free, and as it turns out--the engine light has stayed off-they were right. He even helped me get my windshield wiper going. I now feel bad as they were right all along and did not have to extend their kindness to me as they did. I am a poor man, and I now owe World Ford for helping me make a living. Their collision center also went out of the way to help me replace my drivers side rear view mirror. They were beyond professional, and their mechanic explained everything to me and even proved what was wrong. Don't go to a side mechanic, go to the professionals. It was the best service from an auto dealer I have ever had in all my years. They respond, they follow up and they actually really care and will go so far out of the way to ensure your satisfaction, you will almost feel guilty as they are so kind. You will walk away from the experience vowing to never go to another place again. I work out of town a lot, and the experience with Mr. Loper and his staff has made so much of an impression, that I will now pay to have car towed out of state to his service department just to receive his service !!! More

Great experience, listened to my requests and quickly helped I usually dread going to look at vehicles on lots because most are very pushy. I showed up early to look at an Explorer. I didn't have an appointmen I usually dread going to look at vehicles on lots because most are very pushy. I showed up early to look at an Explorer. I didn't have an appointment, but Omar Rodriguez came right out and helped me look at the Explorers I had researched. He was very helpful and knowledgeable of the cars on the lot. he provided excellent customer service. He went beyond most to make us comfortable and considerate of our time. We bought a nice new 2015 Explorer. Would go to him for my next purchase as well. Even though I have gotten pre-approved through my credit union, Scott White asked if I wanted him to try to bet my rate and I said sure. He was able to do it twice even though my credit union countered. I had been with them for 30 years. It would have been easier for him to just get a check from me, but he gave excellent extra effort to help get me a lower rate. Very friendly and helpful. ****Great overall experience**** More