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World Ford Pensacola

Pensacola, FL

4.5
1,252 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,252 reviews

June 12, 2013

The salesman, Blake Word, helped us find several vehicles that we were considering. He was not pushy at all. When we narrowed it down to two vehicles, Blake was very helpful listening to our vehicle needs More

by ToddMatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Thompson; Blake Word, Jeff Thompson, Blake Word
June 12, 2013

After an accident we had two estimates for repair. the first estimate was for a little over $7,000. the second was from World Ford and was a little over $11,000. Our vehicle is a new Ford and wanted it More

by ToddMatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Chancellor
June 12, 2013

The customer service I received while at World Ford Pensacola is unmatched. They did everything they possibly could to work with me and my budget. The representatives treated me as an "old friend" ra More

by FordLugNut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo and Jeff Thompson, Jeff Thompson
April 28, 2013

The sales staff were very easy to work with. We came in having done a lot of research, including test drives of similar cars in the Fusion category, so we knew what a good price was for the vehicle. They m More

by paulcarneyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ferrero
April 03, 2013

Recently purchased a 2013 F150 from World Ford Pensacola and had a great time with the friendly staff. I was greeted by Richard Ferrero and he help guide me to the perfect truck. The focus was on finding More

by bikehunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Thompson and Richard Ferrero, Jeff Thompson
January 09, 2013

This was the BEST BUYING EXPERIENCE EVER! We found a car online that was priced thousands less than the same car at other dealers. We were somewhat skeptical at first, but decided we should check it out. More

by Karla H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Boatman, Jeff Thompson, Tony Rose
January 05, 2013

Welshed out on deal!! Would not stand behind agreement we made with them-then it was 'oh well'. My opinions of a sales salesman remains unchanged! More

by Elsessions
Friendliness
Recommend Dealer
No
Employees Worked With
Jake
January 04, 2013

I bought Ford Edge from thius dealership through X-plan. Everything worked great, I got on-line quote, found the right vehicle on their on-line inventory list, drove it, liked it, the price was correct acco More

by Mike K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake, Blake Word
December 26, 2012

Dealership called and emailed Me TODAY about the vehicle. I drove an hour and a half for them to tell me the car was sold two days prior... xxx? More

by Prmeli07
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales rep and manager
Jun 13, 2013 -

World Ford Pensacola responded

We are sincerely sorry for the inconvenience of the situation. We truly want you to enjoy the car of your choice and the service we provide. If there is anything we can do to ensure this, please let us know.

November 17, 2012

On 27Sep12, we took my wife's car into World Ford of Pensacola to have work done for a recall on her 2004 Ford Escape and to have the service department check on an ongoing oil leak. At that time, we w More

by extremely ticked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy Rogan, Crystal Salter, Scott Struebing, Roberta Elliotte, Jerry Taylor, Kurtis Wildes and Mark Sacco
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