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World Ford Pensacola
Pensacola, FL
1,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,252 reviews
April 15, 2014
Stellar customer service I have been extremely impressed with this dealership on every level. All of the individuals I worked with went above and beyond and made purchasing m I have been extremely impressed with this dealership on every level. All of the individuals I worked with went above and beyond and made purchasing my vehicle, trading in my previous vehicle, and servicing it a breeze! Any questions or issues I have had have been immediately addressed with a helpful attitude which had made all of my interactions easy and stress free. I highly recommend this dealership! More
by krista10
Employees Worked With
Jeff Thompson, Roberta, Keith , Jeff Thompson, Keith Rodgers
April 13, 2014
Great car buying experience. Thank you World Ford for a great car buying experience. Of the close to thirty years of shopping for cars Scott White is one of the two best salesman Thank you World Ford for a great car buying experience. Of the close to thirty years of shopping for cars Scott White is one of the two best salesman I have met. Bob Smith and Steve Bogan were very friendly and professional and made the purchase that much easier. From the moment we stepped on the lot we were treated with respect and put at ease that they were going to help us with the situation we were in. More
by EricBernard
Employees Worked With
Scott White Bob Smith Steve bogan, Scott White, Steve Bogan, Bob Smith
April 01, 2014
don't waste your time at other dealers My husband and I had shopped at 2 other dealers before stopping at ford, Spencer Lane listened to our long list of demands and wants, some how he and My husband and I had shopped at 2 other dealers before stopping at ford, Spencer Lane listened to our long list of demands and wants, some how he and Jeff Thompson made it happen. As frustrated as we were before we went to ford, we left very happy. We will definitely come back to this location when we buy another car. You guys are great! I am especially grateful no one came up to us waiving their hands around telling us about their boss giving away crazy money for our beat up trade in. Spencer is not the stereotypical "car salesman" he's just a guy doing a great job at his job. More
by wbecker1975
Employees Worked With
spencer lane and jeff thompson, Jeff Thompson
February 17, 2014
Great people. The Fusion I bought is awesome. No gimics or pressure just a satisfying experience all around. Would definely recommend them to a friend or pressure just a satisfying experience all around. Would definely recommend them to a friend More
by bkgroup1
Employees Worked With
6
January 22, 2014
I took my 36' motor home to World Ford Pensacola because the Camping Service Center I went to said they couldn't do the job. Not only did World Ford Pensacola correct the problem, they found the pr because the Camping Service Center I went to said they couldn't do the job. Not only did World Ford Pensacola correct the problem, they found the problem was not as extensive as I was told by the Camper Service Center and corrected my issue in less time and for less money than I expected. I was thrilled to see the capability and experience they have to deal with motor homes. More
by EdSheffield
Employees Worked With
Unknown
January 11, 2014
I was having problems with my first car purchase and the service team helped me immensely! They kept me updated everyday my car was being worked on, explained all the repairs being done, and even supplied m service team helped me immensely! They kept me updated everyday my car was being worked on, explained all the repairs being done, and even supplied me with a rental car! I won't go anywhere else to get my car serviced. More
by Beckyromero26
Employees Worked With
Brandy
October 22, 2013
Best dealership in Pensacola hands down. We bought both of our vehicles there. Jeff the manager is amazing and will work with you on any deal! of our vehicles there. Jeff the manager is amazing and will work with you on any deal! More
by surforbesurfed
Employees Worked With
Jeff Thompson and Blake, Jeff Thompson, Blake Word
September 13, 2013
These guys rock at world ford,class A professionals all the way,It was a great experience!!I will recommend everyom I know to purchase here the way,It was a great experience!!I will recommend everyom I know to purchase here More
by jss102661
Employees Worked With
Jeff Thompson,Steve Bogan,Jeff beard, Steve Bogan, Jeff Thompson, Jeff Beard
August 13, 2013
Kathy and Roberta, service writers, are friendly, proficient and knowledgeable. They diagnose the problem accurately and liaise with the repair technician during the service/repair process. They keep proficient and knowledgeable. They diagnose the problem accurately and liaise with the repair technician during the service/repair process. They keep the customer informed of progress. They definitely make me feel like a valued customer. More
by sj81252
Employees Worked With
Kathy - service writer
August 01, 2013
The guys at World Ford ( Joe, Cabe & Bob ) were very helpful with the purchase and repair of my 2003 Pontiac Vibe. After spending hours with me finding an affordable used car that I liked, They sent me helpful with the purchase and repair of my 2003 Pontiac Vibe. After spending hours with me finding an affordable used car that I liked, They sent me home on a dealer tag and a full tank so I could bring it back the next day to fix a door handle and look for a vibration with the tire. It turned out I needed all new brakes which they replaced, with no arguments as well as a door handle that had broken off while they were detailing it. They also found the perfect F150 Platinum for my father and were able to " tag Team " us in a very timely manner. Thank you Bob for bringing the prices down to meet both our budgets.. Debra W. More
by am1zon
Employees Worked With
Joe, Cabe & Bob, Bob Smith
