World Ford Pensacola

Excellent customer service Lisa was very personable, knowledgeable and patient, I had a lot of personal phone calls and issues with insurance transfer that she was exceptionally Lisa was very personable, knowledgeable and patient, I had a lot of personal phone calls and issues with insurance transfer that she was exceptionally patient with and made me feel very at home and cared for will definitely refer her to any number of my friends and family More

Zero pressure sale We were looking to buy a used car, and I was very apprehensive. My previous visits to dealerships in the area were little stressful. Paperwork, signat We were looking to buy a used car, and I was very apprehensive. My previous visits to dealerships in the area were little stressful. Paperwork, signatures, pressure to buy. It was completely opposite at Ford. Very relaxed atmosphere, no pressure at all. Jeff and Keith were very professional and friendly. They even let me drive car home to show it to my husband. And no overwhelming paperwork. Very simple and quick. I was impressed. We purchased the car and love it. Thank you Jeff and Keith! It was a pleasure to work with you. I wish it was like that everywhere. More

Wonderful Friendly Experience Could not have been happier. My wife and daughter went to pick out a reliable car for our daughter to take to college. They did everything possible to Could not have been happier. My wife and daughter went to pick out a reliable car for our daughter to take to college. They did everything possible to make them feel like family. When I arrived it was like I was showing up to a friends house. Jeff and Marco showed us what friendly customer service is. World Ford reminded me about friendly southern hospitality and a different time when Pensacola was a small friendly place. I would recommend World Ford to anyone. Anyone who shows my loved ones respect certainly has earned mine. Jeff and Marco you have can plan on our business for years to come. Matt and Dee More

Great!! I had a great experience buying my first car with them! They made me feel comfortable and helped me understand what I was doing. Super sweet ?? I had a great experience buying my first car with them! They made me feel comfortable and helped me understand what I was doing. Super sweet ?? More

Great experience I was impressed by the level of professionalism and courtesy that Troy showed my wife and I during our time purchasing a new vehicle. He made our car I was impressed by the level of professionalism and courtesy that Troy showed my wife and I during our time purchasing a new vehicle. He made our car buying experience a pleasure and went out of his way to make sure we got what we want and at the price we wanted as well More

Excellent buying experience! Visited World Ford to look at late model used cars for the wife. My wife liked the 2014 Escape Titanium. We test drove a couple of them on one day b Visited World Ford to look at late model used cars for the wife. My wife liked the 2014 Escape Titanium. We test drove a couple of them on one day but wanted to continue to look at other makes and models at other dealerships in the area. Both Jeff and Sonny answered all of our questions and were very confident and comfortable allowing us to take our time and look around and were not threatened when we said that we still planned on looking at other dealerships. To be quite honest, the low pressure sales approach is what brought me back to World Ford the next day! After deciding on a specific vehicle Jeff and Sonny made the magic happen in order to get the vehicle in the price range I was comfortable with. I dont know if I would have bought a vehicle from World Ford if I didnt happen to encounter the services of Jeff and Sonny; but I am glad that I did! The rest of the process was fairly quick and simple. I had per-arranged financing so I did not have to worry about that at the dealership. The finance officer went over the available extended coverages in addition to the normal warranty. I chose not to purchase any other coverages and the finance officer respected my decision and was not over bearing in the matter. All in all this was a great buying experience for my wife and I. I will definitely be back to World Ford when I am ready to buy another vehicle! More

Worlds best place to buy a car I can honestly say this has been an amazing experience. Thanks to mrs Lisa. She is an amazing sales lady. And I am a 22 year old woman with a 2 year o I can honestly say this has been an amazing experience. Thanks to mrs Lisa. She is an amazing sales lady. And I am a 22 year old woman with a 2 year old son. She did not treat me as a child. She was honest and friendly and directed me in the right direction. She talked to me with respect and as an adult. Which is an amazing quality. She did not try to sell me an over priced car, she listened to everything that I was looking for and she hit the nail on the head. And mr Jeff Thompson is so friendly. He went out of his way to make sure my son an I was taken care of. He even brought my son a stuffed animal to keep him entertained. Please if you are looking for a friendly place that will treat you with respect and actually listen to you, defiantly come here!!!!! More