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World Ford Pensacola

Pensacola, FL

4.5
1,255 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,255 reviews

September 08, 2024

The service department was excellent and efficient. Miranda was extremely helpful and great to work with. More

by TSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
Sep 09, 2024 -

World Ford Pensacola responded

Hi, we're happy you found Miranda to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Friendly service advisors who wanted to make sure that you and your car were well taken care of More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 09, 2024 -

World Ford Pensacola responded

Hi Charlie, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Was greeted and moved into the service area very quickly. Service was finished very fast also. More

by dirtbag1sos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 09, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Great service as always and much appreciated! Thank you so much! I would recommend World Ford! More

by Ronalddsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Judith
Sep 09, 2024 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 06, 2024

Excellent service department. Preston was helpful, got my Explorer in quickly, and no issues. Like the comfortable and clean waiting area with good coffee! More

by hma_phil314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston - 5 stars
Sep 09, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Preston here at World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

I recently purchased an F-150 from World Ford Pensacola, and my experience was amazing thanks to the outstanding team there. Michelle and Matthew, were incredible to work with. The dynamic duo are incredibl More

by sjames305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Garfinkel; Michelle Roberts, Steve Bogan
Sep 07, 2024 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 06, 2024

What a great experience. From the time I walked into the front door till the time I purchased my vehicle. My sales person, Mr. Jones, made the experience very pleasant. Expla More

by younggaryyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Sep 08, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jones here at World Ford Pensacola! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 06, 2024

Preston and the service team at World Ford Pensacola were outstanding from start to finish! Their expertise and proficiency were evident throughout the entire process, making everything smooth and efficient. More

by UnitiEmployee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Minton,Justin Murphy
Sep 08, 2024 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Thank you again for the great review!

September 05, 2024

Very slow, quoted 1-1. 5hr, took 2hours. Got there at 7am, didn’t get helped until 7:29am, lots of employees standing around. More

by mendimccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark, maybe I can’t remember
Sep 08, 2024 -

World Ford Pensacola responded

mendimccormick, Thank you for your feedback on your extended wait time and about the staff standing around, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Nathan Cartwright General Manager n.cartwright@worldford.com

September 04, 2024

Kevin was great. Service was outstanding. Will come back for my car care needs. Thanks More

by kennethlerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 06, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.

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