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World Ford Pensacola
Pensacola, FL
1,413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,413 reviews
June 22, 2015
EASY PROCESS / UP FRONT HONEST DEALINGS I traveled from my home in Gulf Shores to World Ford after attempting to deal with a Ford dealer closer to home. That didn't work out well and the ex I traveled from my home in Gulf Shores to World Ford after attempting to deal with a Ford dealer closer to home. That didn't work out well and the experience will be shared on a review of that dealer. World Ford made the process extremely easy. My lovely wife was VERY particular regarding the make, model, color and options she wanted. Brian worked hard and found exactly what we were looking for. I even through in a request for a couple of dealer installed options just prior to taking delivery. Brian was very accommodating. You would expect since there were so few trucks in the region (total of 1) that met our requirements Brian would have been less willing to offer a fair price. Well, he did in fact offer us a great price. They day of delivery we worked with Aaron and the process was very easy and pain free. This is the second F150 we've purchased from World Ford and probably won't be the last. Thank you for making the drive from Gulf Shores worth it. More
by ericjbabin
Employees Worked With
Aaron Babb, Brian Thomsen
June 22, 2015
Honest & Hardworking Dealer Marco is an honest & hardworking dealer. World Ford did not have the exact vehicle I was looking for and Marco went out of his way to locate the car I Marco is an honest & hardworking dealer. World Ford did not have the exact vehicle I was looking for and Marco went out of his way to locate the car I wanted and had it for me the next day! I recommend Marco to anyone looking for a new or used car! More
by smith2015
Employees Worked With
Steve Bogan, Marco Barlow
June 22, 2015
Got What I Wanted In less that 12 hours from our first conversation, World Ford, (Terry Woods and Marco Barlow) put me in the exact vehicle I was searching for. The de In less that 12 hours from our first conversation, World Ford, (Terry Woods and Marco Barlow) put me in the exact vehicle I was searching for. The deal was very reasonable and the courtesy extended to us was second to none in my past car buying experience. I purchased a Mustang Cobra in 1994 from World (Key) Ford and was treated well then as well. This last experience was the best yet. These guys have the knowledge and desire to put you in the car you want, and the hands on training with the SYNC and other operating systems was fast and thorough. I got everything I was looking for. That means I'll be back next time in the market for one of Ford's fine automobiles. (Best dealership in the south for Mustangs!!) More
by Couchtater
Employees Worked With
Terry Wood, Marco Barlow
June 22, 2015
The worst service department I have ever been too. I have been a loyal Ford guy for many years and because of their lack of concern for my situation and lack of urgency I am going to start shopping for I have been a loyal Ford guy for many years and because of their lack of concern for my situation and lack of urgency I am going to start shopping for a different vehicle. If this is what Ford custimer service is coming too then I would rather deal with the competition. Not only did this dealership not call me when they knew what the problem was but they didn't call me when there was an issue getting the parts that I needed. When I went in to talk to the service department, I stood there in front of the person I needed to talk to and he didn't say anything to me for 10+ minutes, no " I'll be right with you" or anything. If you can avoid this dealership and service department, do it. More
by Justin f150
Employees Worked With
Rick Manzoni
June 20, 2015
Professional Prompt and courteous service. I was greeted by the whole team, Michelle, Rick, dan, tony, jimmy, and johnathan, they were all so friendly, and Karen Prompt and courteous service. I was greeted by the whole team, Michelle, Rick, dan, tony, jimmy, and johnathan, they were all so friendly, and Karen did a great job taking care of my car. Got a great deal on tires, better than anywhere else. Go to world ford now! More
by Scottnotaleg
Employees Worked With
Dan Blocker, Rick Manzoni, Kendall Loper, Michael Shoemake
June 19, 2015
Marco made my day My first stop was the ford dealer in Ft Walton beach.... They were terrible. Not friendly, very rushed... And they talked to me like I was less knowle My first stop was the ford dealer in Ft Walton beach.... They were terrible. Not friendly, very rushed... And they talked to me like I was less knowledgable then them. I am not an easy person to deal with, but I do my homework before spending large sums of money... Marco instantly made me feel at ease. From the get go he was friendly, easy going, and very helpful. I can't say enough about how good this guy is.. I was in and out in under 2 hours with a trade in... Phenomenal. I got the price I wanted and the vehicle of my dreams... Thank you very much Marco... I personally think you should run Ford Motor Company one day. More
by Gunner130
Employees Worked With
Marco Barlow
June 19, 2015
Certified Pre-Owned Focus Went in to the dealership with a set price out the door and a fairly picky vehicle selection, and JJ made it happen. He worked with management to get Went in to the dealership with a set price out the door and a fairly picky vehicle selection, and JJ made it happen. He worked with management to get us in to the car we wanted for the price we wanted. We were very happy with the deal overall and would go back to him to do business on future vehicles. More
by MeechYah
Employees Worked With
Jeff "J.J." Johnson
June 19, 2015
Very slick oil change. Came in to get an oil change and it came with complimentary system check on tires and brakes which I really appreciate. I love my Ford Escape Hybrid Came in to get an oil change and it came with complimentary system check on tires and brakes which I really appreciate. I love my Ford Escape Hybrid and want it running in tip top shape and can always trust World Ford to give her tender loving care. I am a very happy Ford owner and purchase this car at a great price from here a few years ago. More
by Slick oil change
Employees Worked With
Tony is the service employee who gave my car great attention.
June 15, 2015
29,000 mile check great work and a lot of help with other problems that needed to be fixed. very professional. keep up the good work to all. Thanks great work and a lot of help with other problems that needed to be fixed. very professional. keep up the good work to all. Thanks More
by mustang 2girl
Employees Worked With
would need to check ticket for all of the others who helped me.
June 12, 2015
Professional, Timely and Courteous Service! This was my first service visit to World Ford Pensacola. Since it was my first experience with their Service Department, I was somewhat apprehensive This was my first service visit to World Ford Pensacola. Since it was my first experience with their Service Department, I was somewhat apprehensive about what to expect. However, Dan Blocker, Senior Service Advisor, set my mind at ease from the beginning and all of my requested service work was handled in a timely and professional manner. I was equally pleased with the courtesy I was shown by the Service Department. The next time my vehicle needs service work, I will return to World Ford Pensacola! More
by Klondike
Employees Worked With
Dan Blocker
