World Ford Pensacola

Painless car buying experience! Start to finish the process was pleasant! No gimmicks, just overall a good experience. We will definitely be back for our next purchase at World Ford! Start to finish the process was pleasant! No gimmicks, just overall a good experience. We will definitely be back for our next purchase at World Ford! More

Once again, World Ford comes thru for my family!! I'm a loyal repeat customer and am now on my 5th purchased vehicle from World Ford. Last year my family was in desperate need of a big SUV for a grow I'm a loyal repeat customer and am now on my 5th purchased vehicle from World Ford. Last year my family was in desperate need of a big SUV for a growing family with a new baby on the way in which the staff at World Ford especially Bob Smith, exceeded my expectations so much I purchased 2 Fords in one day. Since then I picked up a Jeep just for something fun to drive, even though it wasn't a Ford Lisa Fillingim and Bob took care of me with VIP service knowing I'd keep coming back. With that being said this year I just found out my wife and I were expecting again which would be now our 3rd child, therefore not only would we need the already purchased SUV but now I would also need something big enough to drive the entire family if need be. I immediately contacted Lisa and explained my predicament and without hesitation she researched what they currently had in inventory giving me different options for my family to make the BEST financial decision. Not thinking I could have been taken care of any better than Lisa was already displaying, she coordinated allowing me to take the Ford F150 Platinum of choice home for the weekend to take my time looking it over, making my decision, making sure 2 car seats fit with ample room and in my mind the most important, not having to truck my wife and kids and all that comes with it to the dealership. On that Monday morning the decision was made and 95% of deal was done by phone to alleviate the stress of having to take off of work and packing up the kids. Lisa and Bob had everything all ready with exception of signatures and a detail only because I still had the truck. :-) I love having Bob, Lisa, and Brandy Wells in service basically a text and/or phone call away. You'd think the VIP service all 3 continue to give me without fail, were on MY payroll. Myself and my family thank you once again for coming thru for us! Knowing the stereotypes of car salesmen/saleswomen and how they take care of you AFTER the purchase are not always the best Lisa, Bob, and Brandy continue to set the bar higher each time I return to them with anything concerning vehicles. Craig L. Swanson More

Love my 2016 Explorer! I had a great experience at World Ford with Marco as my salesman. He listened to what I wanted and worked hard to find the right vehicle within my bud I had a great experience at World Ford with Marco as my salesman. He listened to what I wanted and worked hard to find the right vehicle within my budget. He provided no hassle (one of the most important things to me when purchasing a vehicle), a fair price, and attention to detail. I love my new Explorer :) More

"Great Experience and Service!" What a fun buying time. I call ahead so they would know I was on my way to World Ford. The salesman, Marco, called me right back to ask for a little m What a fun buying time. I call ahead so they would know I was on my way to World Ford. The salesman, Marco, called me right back to ask for a little more info. The vehicle that I was wanting to purchase was ready when I arrived. How great is that! Marco took care of everything and he had the answers to all my questions. What a great salesman! I had a great experience at World Ford and everyone was so professional. More

Quick Service Rocks! Just had the "Works" service done on our Expedition. We were initially attracted to the $29.95 special being offered by World Ford, but the exception Just had the "Works" service done on our Expedition. We were initially attracted to the $29.95 special being offered by World Ford, but the exceptional service rendered by Jimmie Hermes and the crew will bring us back time and again. Everyone was courteous and professional. We received a vehicle report card, and a personalized consultation of maintenance items which may be due in the future. Overall, just a fantastic experience. (And it really was "Quick") More

Great Sales Person - Terrible Sale Mgr My husband and I went to World Ford to look at the new Explorer. Our Sales person, Tim, was GREAT! We test drove a vehicle and started looking for opt My husband and I went to World Ford to look at the new Explorer. Our Sales person, Tim, was GREAT! We test drove a vehicle and started looking for options. As it turns out, they didn't have the one we wanted on the lot, but they were able to find one at another dealership. We started working numbers and it just wasn't working out so the Sales Manager was called in. To say he was rude would be an understatement. It was late, close to closing on a Tuesday evening and we could tell he was more concerned with going home than earning our business. In fact, he was in his truck headed home before we even made it out the door. We decided to take our business elsewhere and were able to find the exact car we wanted at the price that we wanted. Amazing what good customer service will get you. SANDY SANSING FORD IN DAPHNE in WORTH the drive!! More

A Positive Experience In helping me with the purchase of my new vehicle, Marco went above and beyond in making sure my experience at World Ford was a positive one. Any In helping me with the purchase of my new vehicle, Marco went above and beyond in making sure my experience at World Ford was a positive one. Any questions or concerns I had, Marco was able to walk me through them; this helped me feel comfortable that the vehicle I was purchasing was the right vehicle for me and my needs. 1. Based on my experience, I would recommend World Ford when purchasing a new or used vehicke. and 2. I would ask for Marco Barlow when purchasing your new or used vehicle. More

Great Deal Went to World Ford because of online deals advertised sat with Marco and he went above and beyond the online deals offered. Could not ask for better s Went to World Ford because of online deals advertised sat with Marco and he went above and beyond the online deals offered. Could not ask for better salesman and experience. More

By far the best dealer I've dealt with thus far! Went into the dealership and left with the car I wanted with no gimmicks, no hassle, just friendly, speedy customer service you expect from an Class A Went into the dealership and left with the car I wanted with no gimmicks, no hassle, just friendly, speedy customer service you expect from an Class A establishment. Marco Barlow will definitely meet your needs and do his best to put you in the car you want! More

stiil waiting called service dept because power steering went out. Service dept was too busy because it was raining? Said would call right back I asked to be sure t called service dept because power steering went out. Service dept was too busy because it was raining? Said would call right back I asked to be sure they did since I was stuck on side of road. 4 days later I'm still waiting. Bought this and another new truck from them and as usual their only interested in the selling part and not customer satisfaction Chevy looking good More