World Ford Pensacola

AMAZING!!!! I would like to say I didn't go in planning on buying a car. I haven't had a car payment in almost 18 years and was worried about getting financed. Ji I would like to say I didn't go in planning on buying a car. I haven't had a car payment in almost 18 years and was worried about getting financed. Jim showed me the 2014 Ford Fusion ecoboost I drove it and fell in love. He made it so easy and went above and beyond and so did the all the sales and financing guys went way beyond what I expected....Thanks Jim, I could not be happier with my purchase. They stand behind everything they sell no matter what!!!! If something is wrong they will make it right!!!! THANKS!!!! James and Wendi Martin More

Awesome service I went in and the service department is great they take good care of my car. I did have a little trouble with some surface grit on my trunk and did ge I went in and the service department is great they take good care of my car. I did have a little trouble with some surface grit on my trunk and did get a little backlash but the used vehicle side took excellent care of me. I do recommend the service department they do a great job. More

Fantastic experience I did not know what to expect going into this, so I was a little nervous as to how it all worked. I know nothing about cars except for what I visioned I did not know what to expect going into this, so I was a little nervous as to how it all worked. I know nothing about cars except for what I visioned myself driving. That is exactly what i got! Chad was super patient and showed me some options. I FELL IN LOVE WITH A CAR! The rest was history, and the boys there made is so easy. I never felt stressed, or pushed on anything. The entire process went smoothly. I got an extremely fair trade in value on my previously owned car, and a fantastic price on my SMOKING HOT NEW CAR!!! I was treated like a princess. Chad was so fun and friendly, and really knew his information. I recommend him to anyone who is looking. He also is adorable! Needless to say..my expectations were exceeded..Thanks so so much Chad. I am obsessed with my car and so pleased with my experience. I will be back for sure. More

Cross threaded my lug nuts I had a lot of work performed on my 04 sporttrac my truck is in showroom condition I change and rotate my tires when it was in there shop they replace I had a lot of work performed on my 04 sporttrac my truck is in showroom condition I change and rotate my tires when it was in there shop they replaced brake pads so today when I went to rotate my tires I found a crooked lug nut I have nice chrome rims and can't even get a socket on the lug nut. Thank you world ford you SUCK !!!!!!!!! More

Stress Free Vehicle Shopping If your looking for a way to shop for a vehicle without the stress of dealership games, hidden numbers, and pushy salesman, then stop here. I purchase If your looking for a way to shop for a vehicle without the stress of dealership games, hidden numbers, and pushy salesman, then stop here. I purchased a pre-owned certified ford truck and couldn't be happier. All prices were fair and there was no price gouging attempt. [including my trade-in]. The staff respected privacy and answered questions without hesitation. They even went as far as saying that they encourage me to shop around and try all makes and brands of vehicles. When I asked about competing dealerships in the area (which I visited) they made no ill remarks and spoke highly of the people working there. It was a pleasure to give my business to a company who respected me, my wife and my questions. Out of all of the delearships from fort Walton beach to PCOLA, they were by far the best and worth the hour drive. More

Purchasing a Certified pre-own We visited many dealerships throughout our area and the Pensacola area and World Ford is the only one that we felt comfortable and not pressured to bu We visited many dealerships throughout our area and the Pensacola area and World Ford is the only one that we felt comfortable and not pressured to buy. We as customers are the ones that have to feel confident in what we want and what is best for our family. We were able to look/shop around without having a salesman hound or follow us around the car lot. Mr. Keith Rodgers came out an spoke to my husband, gave him his card, and directed him in the area that he would be if we had any questions. That sense of easement in a very important decision for us was awesome!! So, long story short, we were able to find a vehicle that we were interested in, get the carfax up front, discussed the warrenty information, and gave the opportunity to go shop around at other dealers. Who can beat that? Well, in our case, noone in the area. So, we returned back to Keith and told him all the details and test drove the vehicle. We loved the Ford Flex, the way it drove/rode, and fell in love with it. (Except with the color, but it will grow on me..lol) Like Keith said, as long as you're in it you don't see the color. :) Keith and the financial department made our experience (which normally is very nerve wrecking and stressful) less stressful and comfortable. Keith done what we had asked without running back and forth trying to negotiate more from us. He was very helpful, friendly, and pleasant to do business with. So, we bought a certified pre-owned Ford Flex with low miles and a great existing warrenty!!!!! That we didn't have to purchase!!!!! Thank you Keith and World Ford for making our experience great! We haven't had a car payment in over 5 yrs and we were very stressed to have a car payment, but walked out in confidence and with a payment that is not so heartbreaking! Lol. Blessings to you all! More

Great Experience We looked at many cars, had a variety of experiences with dealerships and sales personnel. In the end, it was not only the large selection of product We looked at many cars, had a variety of experiences with dealerships and sales personnel. In the end, it was not only the large selection of products available, the Escape performance itself, but Marco's friendliness, knowledge of the products, and his quiet professionalism that made us very confident we made the correct choice of car, dealership and Ford in general. Marco made us feel relaxed, important to the process, and that he cared about our experience throughout. Thank you Marco! More

Great Service I put in a application on line. Jim was who I received as my sales person. Let me tell you I hope every one gets Jim. He was great! He worked with me I put in a application on line. Jim was who I received as my sales person. Let me tell you I hope every one gets Jim. He was great! He worked with me almost a month,i was going back and forth,trying to make up my mind. He was so patient with me and I thank you Jim. I got a great car at a great rate and I enjoyed my visit to World Ford. Steven Bogan did his thing too. He's the fiance guy, He as it together. He had everything all together, Thanks guys for everything! Arlecia Goldsmith More

Rick Manzoni Service advisor We've been servicing both of our vehicles for over a year at World Ford. Rick Manzoni has went above and beyond to take care of us.we truly appreciat We've been servicing both of our vehicles for over a year at World Ford. Rick Manzoni has went above and beyond to take care of us.we truly appreciate him! More

Good experience Buying a vehicle can be quite an ordeal and a all day experience. Marco was awesome. He was very knowledgable about the vehicles. It only took a fe Buying a vehicle can be quite an ordeal and a all day experience. Marco was awesome. He was very knowledgable about the vehicles. It only took a few hours. We got a great deal and would highly recommend Marco and World Ford. it was one of the best car buying experiences we have ever had. Thank you Marco . More