World Ford Pensacola
Pensacola, FL
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Very pleasant experience for an out of town buyer My wife and I were out of town buyers of a new 2015 Taurus Limited because the car, its accessory packages, appointments and color combination were e My wife and I were out of town buyers of a new 2015 Taurus Limited because the car, its accessory packages, appointments and color combination were exactly what we wanted. . Jim Knudsen negotiated the entire deal over the internet including the value of the car being traded in. We made only one trip to the dealership. The transaction went flawlessly with no issues. The accessory package on the new car was thoroughly gone over with us in detail and the deal was completed in about 2.5 hours from the time we drove on the lot. All the World Ford personnel we came in contact with provided outstanding service. The business manager was very prepared and completed the paperwork in record time explaining everything thoroughly. It was a very pleasant experience, and we are very pleased with the car. More
Enjoyed this buy using email and text Jim is a great guy, and he made me a great deal on my trade in and new truck. When I heard Jim say "what can I do to make this happen" I new Jim wa Jim is a great guy, and he made me a great deal on my trade in and new truck. When I heard Jim say "what can I do to make this happen" I new Jim was going to sell me my new truck. I enjoyed dealing with Jim very much. THANKS JIM :) More
Very pleasant experience Jim, Made the truck buying experience easy and worked very hard on my new purchase thanks. I look forward to continue doing business in the futur Jim, Made the truck buying experience easy and worked very hard on my new purchase thanks. I look forward to continue doing business in the future. More
Excellent x2 This is the second car that I've had the pleasure of buying from World Ford Pensacola. Jim Knudsen was my salesman for both sales. Jim's help all alon This is the second car that I've had the pleasure of buying from World Ford Pensacola. Jim Knudsen was my salesman for both sales. Jim's help all along the way was wonderful. He is very knowledgeable about the Ford's that he sells and was very helpful setting up my owner accounts and syncing my phone to the cars. I can say without a doubt that Jim provided excellent service to me during both sales. More
Best car buying experience we have ever had!! We got really fed up with my wife's car, one we bought from Gary Smith Ford. It's had transmission problems starting a few months after we bought it, We got really fed up with my wife's car, one we bought from Gary Smith Ford. It's had transmission problems starting a few months after we bought it, but GSF kept telling us that's just how that year model is. Well we took it in to their service dept last week and they gave it back saying it was good to go, and today it's broke down leaving my wife stranded on the Pensacola Bridge on I-10. We decided that we had had enough with the car and went to World Ford. Salesman Chris Jones earned our business!!! More
Greatest car leasing experience ever! Went in on my birthday to turn in my leased 2014 Fusion and leased another Fusion 2016!! My salesman Marco Barlow took excellent care of me ! He found Went in on my birthday to turn in my leased 2014 Fusion and leased another Fusion 2016!! My salesman Marco Barlow took excellent care of me ! He found me the exact car l told him l wanted! Knowing I didn't want to spend all day there on my birthday... he had it wrapped up in under 2 hours!! Excellent car leasing experience !! Thank you Marco!! More
Terrible I would not even think about using this dealership again. Absolutely awful to deal with, terrible customer service and management team. Finance team w I would not even think about using this dealership again. Absolutely awful to deal with, terrible customer service and management team. Finance team will go out of there way to run your credit with banks they deal with even if you are already pre approved with a different bank. This dealership will make no effort to correct a problem that they create. More
Left handicapped and stranded Do not trust Ford to honor any warranties! Will leave handicaps stranded in Florida and customer lives in Alabama about an hour away,was 10 pm getting Do not trust Ford to honor any warranties! Will leave handicaps stranded in Florida and customer lives in Alabama about an hour away,was 10 pm getting home no thanks to Ford!!!! More
DONE!!! I do not enjoy buying a car so when all the paper work is done, I am a happy camper. The thing I liked about working with Marco and World Fod is that I do not enjoy buying a car so when all the paper work is done, I am a happy camper. The thing I liked about working with Marco and World Fod is that is didn't get pressured. If we couldn't come to an agreement on price...it was go onto the next choice. The responses came back in a timely fashion. Marco was great to work with and he made it painless.?????? More
Awesome place, highly recommend These guys are like unicorns, and by that I mean you rarely see one but when you do its special!!! If your in the market for a ford stop talking to These guys are like unicorns, and by that I mean you rarely see one but when you do its special!!! If your in the market for a ford stop talking to any other dealership and call Aaron Babb and tell him what it is you need, he will make you the best deal that he can in his power without hassle and that anxious uncomfortable feeling that you get at 90% of car dealerships and then once he has worked his magic do yourself a favor and let them know you want Steve Bogan to handle your financing, this man went above and beyond what was expected of him and he truly takes pride in what he does and TRULY wants to give their customers the absolute best financing he can even if that includes calling in favors to get someone a better APR. Thanks guys for an easy and satisfying experience. More