World Ford Pensacola
Pensacola, FL
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2013 FORD ESCAPE Recall Work 2 Thumbs up to Dan Blocker for First Class 5 star service on our vehicle. Great communication and service. Personal and perfectonistic. Got my vehicl 2 Thumbs up to Dan Blocker for First Class 5 star service on our vehicle. Great communication and service. Personal and perfectonistic. Got my vehicle back clean and ready to roll! Thank you Dan!! More
Great experience, exceeded my expectations. My wife and I were moving jot California and need to trade in our older pickup for a new one and had a very tight time line. The people at World Ford My wife and I were moving jot California and need to trade in our older pickup for a new one and had a very tight time line. The people at World Ford were extremely helpful and accommodating to my circumstances. Jeff Daily and Marco Barlow both worked together to take care of the transaction extremely quickly and efficiently. I appreciate the professionalism and teamwork they displayed to get me in and out in record time. They made me feel like I was their sole focus. The next day I had to stop by to have a bed cover installed and was in and out. While I waited, Dean took some time to go over the MANY features in my new truck, taking all of the possible confusion or frustration out of it and getting me on the road. More
We bought 2 vehicles in one week! I had purchased a 2014 Ford Focus Titanium in 2014 (from World Ford) and well, it wasn't working out for me. I went in to World Ford to discuss tradin I had purchased a 2014 Ford Focus Titanium in 2014 (from World Ford) and well, it wasn't working out for me. I went in to World Ford to discuss trading it for a different vehicle. Marco greeted me at the door but was already working with someone so he introduced me to Tim Schmuck. Tim was awesome! He listened to what I wanted and the payment range and immediately started locating the perfect vehicle for me. I test drove a 2016 Ford Fusion and loved it. After the test drive, I mentioned that I didn't really like the color of the interior (it was a camel color?). He did more checking and found me the same color car with black interior! So that was the vehicle I purchased. I love it!! My husband had been looking for a bigger truck - one that would pull our camper with ease. I went home and talked to him about Tim and World Ford and we decided to go back on the following Tuesday to "look" (famous last words, right?) We looked on line and found a truck that we wanted to look at. I set a time to meet with Tim, we told him what we wanted and again how much we wanted our payments to be. Tim was so fun to work with. We love our truck and we love the Fusion. Thank you Tim and World Ford! We will be back (in a few YEARS I hope!) :) Terri More
Best dealership ever I have to say after going to a few other dealerships, and leaving them very frustrated. I went to world ford where I had the best customer service and I have to say after going to a few other dealerships, and leaving them very frustrated. I went to world ford where I had the best customer service and was extremely satisfied with my purchase. Thanks to Stewart and Steve these two guys were amazing. More
need more professionalism Ms Sank acted like we were taking up her valuable time. She was too busy flirting with other men in the body shop to be helpful. she is NOT profession Ms Sank acted like we were taking up her valuable time. She was too busy flirting with other men in the body shop to be helpful. she is NOT professional at all More
Great experience Westley Devries and Steve Bogan made the process easy and quick for the purchase of my 2016 Ford Focus. Would do business with them again. Westley Devries and Steve Bogan made the process easy and quick for the purchase of my 2016 Ford Focus. Would do business with them again. More
Defective part fixed right I brought my 2012 Mustang GT in because the part of the frame that the sway bar mounts to broke. This is a part of the car that should never have brok I brought my 2012 Mustang GT in because the part of the frame that the sway bar mounts to broke. This is a part of the car that should never have broke unless you are in a serious crash. The factory warrantee was gone out and we were not going to be able to afford to pay to fix it. But thanks to Dan our service advisor he worked hard and got ford to help cover 50% of the repair bill. Without his help this unexpected repair bill would have really hurt. We have been loyal customers to this dealership and would recommend them to anyone. We have made plans to get our next mustang from this dealership. Can hardly wait to get my hands on the new model. I wanted to write this and make sure everyone knows that we are very thankful for Dan's hard work. More
Exceptional salesmanship and service We could have gone anywhere in the southeast to purchase our new F250 but we chose World Ford because of Marco's outstanding attentiveness and profes We could have gone anywhere in the southeast to purchase our new F250 but we chose World Ford because of Marco's outstanding attentiveness and professionalism. It's no secret that car buying can be an unpleasant pursuit but our experience at World Ford was anything but unpleasant. Thank you to Marco and the whole team at World Ford. We'll be back! More
Great to work with! Jim and the team from World Ford were great to work with. Took the time to get everything right with my new truck order. Will buy with them again! Jim and the team from World Ford were great to work with. Took the time to get everything right with my new truck order. Will buy with them again! -Matt More
Noy yoir typical dealership! Jim and world Ford dealership were great to work with. Made the purchasing process very easy, made a great deal on a new vehicle which I compared cost Jim and world Ford dealership were great to work with. Made the purchasing process very easy, made a great deal on a new vehicle which I compared cost at several dealerships to try and compete with price world Ford made on my purchase, other dealers came up short. Jim and world Ford made the best price quickly to earn my business. Most communication was done through email and text. When I went to pick up my new car I was in and out with my purchase in no time. I would recommend them and will definitely give them the opportunity to sell me another vehicle when the time comes. More