World Ford Pensacola

Great Buying Experience Having purchased many cars and dealt with the back/forth shell game at various dealers, I was impressed with the low pressure ease at World Ford for Having purchased many cars and dealt with the back/forth shell game at various dealers, I was impressed with the low pressure ease at World Ford for the purchase of my new F150. Marco was great to work with, answered my questions directly and found the vehicle I wanted at a fair price point. I told Marco going in that I wasn't going to play the game and he assured me their wouldn't be any games, there wasn't and I'm a satisfied customer. Thanks Marco. More

very good experience Great buying experience. Very low pressure and professional. Marco did a very good job. We will continue to use the dealership in the future. Great buying experience. Very low pressure and professional. Marco did a very good job. We will continue to use the dealership in the future. If we have any issues in the future with the car we will return to get the car serviced at World Ford More

Worst dealer experience ever twice! I have been to this dealership twice. Once for service, and recently to buy a used jeep. After agreeing on a price range with the salesman and finance I have been to this dealership twice. Once for service, and recently to buy a used jeep. After agreeing on a price range with the salesman and finance manager, I retuned w my wife to see and sign the paperwork. The finance managers have totally changed the Price by almost 7K, told my wife I was imagining things. All of this with the salesman standing there shrugging his shoulders claiming" I'm sorry, these aren't the numbers you and I spoke of"!! They tried to use their little sheet and skew the numbers in their favor so much that we went to the jeep dealer and bought the exact (new)jeep we wanted for less than the 6 year old one that world ford changed their tune about. First experience w world ford service... They broke a spark plug on my f150 with less than 50k on it. And since I bought it used ( even though I bought a 3 year Ext warranty for supposedly everything) they charged me $1200 to fix it. The plugs were supposed to be good for 100K miles. They claimed it was a defect with the plugs and not their fault! I'm sorry but I purchased the best extended warranty that was supposed to cover everything. Their response, that employee that told you that no is no longer w us. So, in closing, this is the most unscrupulous, manipulative dealer I have ever witnessed in both sales and service. Not only were they untruful, but they are xxxxxxxxxxx that won't even discuss your purchase with your spouse after asking them to. This is the highest example of the "good ole boys group" I have ever witnessed and have lost any respect I could ever have for a dealership. Every other dealer we visited that day was kind and polite. I have lived here almost 30 years and purchased quite a few vehicles. Never have I seen people this rude or untrustworthy. Who operates like this?? This is the kind of dealer that gives car shopping a bad name!! Do not loose your money here!!!! More

World Ford Fan! This buying experience was our second at World Ford, and 3rd Ford overall. 2005 Explorer, 160k+ miles and running great. Now a 2016 F150 ecoboost! I a This buying experience was our second at World Ford, and 3rd Ford overall. 2005 Explorer, 160k+ miles and running great. Now a 2016 F150 ecoboost! I anticipate at least that many miles before I purchase another, sorry Marco. Professional group of people. If you are looking for a no pressure atmosphere, a clean environment, and truly top notch organization, go to World Ford and ask for Marco (or Chris). More

Great Car Buying Experience We went to a few dealerships and it seemed like only World Ford Pensacola wanted to actually sell us a car! Terry was great to work with, he stayed l We went to a few dealerships and it seemed like only World Ford Pensacola wanted to actually sell us a car! Terry was great to work with, he stayed late for us, and got us the car with the exact specifications we wanted and didn't try to bill us for shipping it from another dealership! Unlike another Ford dealership that was trying to charge us $350 to ship the car we wanted to their dealership. The experience at World Ford was phenomenal and quick. Adam was also very knowledgeable, he went over all of the warranty options and although none of them worked for us, he wasn't pushy about them at all which we appreciated. We drove an hour and a half out of our way to go to Pensacola and couldn't be happier with the result. More

Best Ever Our salesman (Westley Deveries) was excellent - could not have been more helpful. He got us the exact car we were looking for equipped with exactly wh Our salesman (Westley Deveries) was excellent - could not have been more helpful. He got us the exact car we were looking for equipped with exactly what we wanted - in the color we preferred at a fair price. I'll soon be 65 - I've bought a lot of cars - this is without a doubt the best car buying experience I've had. Westley was incredible - THANK YOU The financing was smooth and straight forward - again the finance officer explained all the options - no pressure - just a simple explanation which allowed us to make an informed decision. Would I recommend World Ford - already have to 2 co-workers. More

Best Car Buy Ever! When I came in to World Ford, I was on the fence whether I would buy a new car; I had done a lot of research and had an idea of what I was looking fo When I came in to World Ford, I was on the fence whether I would buy a new car; I had done a lot of research and had an idea of what I was looking for. In all my years of owning a vehicles, I've always purchased foreign cars (i.e. Toyota, Nissan, etc...), this was going to be my first "American Muscle". As soon as I stepped out of my vehicle, I was greeted by Stuart and told him what I was looking for (Mustangs); he then referred me to speak with Chris because he was more knowledgeable of Mustangs (Stuart did a great job in laying the foundation of Mustangs even though he was a "truck" guy) From the moment I met Chris to signing for my new car, I felt at ease and never felt pressured into something that I did not want. Both Stuart and Chris listened to what I wanted and found the perfect car for me. Chris wanted to make sure that I loved the car before moving forward on the sale. I'd definitely will recommend World Ford to all my friends and family if they are in the market of getting a new vehicle. More

Fair, efficient and friendly I found a used 2012 Dodge Caravan on the Internet at this dealer. Jim Knudsen was our salesman. He is honest, direct, friendly, and mildly entertain I found a used 2012 Dodge Caravan on the Internet at this dealer. Jim Knudsen was our salesman. He is honest, direct, friendly, and mildly entertaining. Best of all we got a great value for our money. We were very pleased with how easy it was to buy this car. The dealership was willing to be fair about the price and product. They checked the comps in the whole south east and west, let us see the results and the Carfax and gave us a price that was fair. We definitely recommend World Ford used car sales and our salesman Jim K., his manager Ricky, and the young, tall thin finance guy and Heather the telephone lady! Everything was smooth, efficient and cordial with the paperwork and they were even willing to hold our check a couple of days. This is not the old fashion used car sales experience. More

Finding the right truck for me When I came to look at fords all I knew was I needed something to pull my new 5th. I was totally lol on understanding all the factors that go into tow When I came to look at fords all I knew was I needed something to pull my new 5th. I was totally lol on understanding all the factors that go into towing. Chris jones and the staff at world ford went above and beyond to explain all the details (they even printed me out fords towing guide). After a long day of research and explaining they were able to make sure I picked the vehicle that could do what I needed. They didn't try and sell me "anything"... They focused on selling me the the "one thing" I needed. I am very satisfied and would recommend world ford to anyone looking at purchasing a ford. More

Painless Marco Barlow is one of the best saleman I have worked with. This was one of the more enjoyable buys he made it has painless and stress less as possibl Marco Barlow is one of the best saleman I have worked with. This was one of the more enjoyable buys he made it has painless and stress less as possible especially since we have 2 little ones. Wouldn't go anywhere else More