World Ford Pensacola

Alan was extremely pleasant to work with. I need 8 more words to complete this review. I need 8 more words to complete this review. More

Every person there was helpful! Me and my wife came in on a Saturday and were in a rush due to prior commitments. They found us a truck and expedited the process for us which helped Me and my wife came in on a Saturday and were in a rush due to prior commitments. They found us a truck and expedited the process for us which helped us out. The F 150 is this perfect fit for me. Thanks guys and a special shout out to Austin (go Dawgs)! More

We were traveling from out of town to dodge a hurricane when a warning light appeared in my car saying service is required. I went to World Ford and Katie helped me tremendously! She was able to get my car when a warning light appeared in my car saying service is required. I went to World Ford and Katie helped me tremendously! She was able to get my car checked out and fixed in just over a day. Katie really saved the day for us. More

Miranda did a great job, but the only thing I did not like was having to leave my truck for over two weeks to get diagnosed. This means I had to pay over $700 out of pocket for a rental. I feel they shou like was having to leave my truck for over two weeks to get diagnosed. This means I had to pay over $700 out of pocket for a rental. I feel they should have gave me a loaner until my truck was diagnosed. More

Our WORST nightmare is car shopping. We narrowed down our choices between a Highlander or Explorer. Our salesman, Dalton, was a major factor in our decision. After explaining our need We narrowed down our choices between a Highlander or Explorer. Our salesman, Dalton, was a major factor in our decision. After explaining our needs (and we had many) he shopped your inventory and found what he felt was our perfect choice. He toured the car via facetime and we bought it with his recommendation, sight unseen. We are thrilled with our purchase and the low pressure, facts stated, options .considered, approach. Our final decision on our purchase is basically credited to Daltons professionalism and honesty. We drove 12 hours round trip and would do it again knowing Dalton was "watching out for us". He is an honest, fine, young man and we highly recommend him to future Ford customers. More

Clean and efficient reception and waiting area. Service performed with in the time and price quoted. Service performed with in the time and price quoted. More

VeryProfessional and Courteous. .. Check in was smooth... They kept me informed through the process with text... Great Experience for me.... Thank You .. Check in was smooth... They kept me informed through the process with text... Great Experience for me.... Thank You More

They did a great job of getting my service done and getting me back to work. getting me back to work. More

The service department was great. Miranda has handled several of my service visits and has been great source of information each time. Miranda has handled several of my service visits and has been great source of information each time. More

Quick Trip for normal servicing, the maintenance staff were quick to get my vehicle in and updated me throughout the process. were quick to get my vehicle in and updated me throughout the process. More